FBCS, Incorporated

September 1, 2015
Dear [redacted]:We are in receipt of your
E-mail dated August 24, 2015.FBCS, Inc. on August 5th 2015 sent a request to our client for validation documentation to be sent to [redacted]. We have not received the documentation from our client. FBCS, Inc. is
not the reporting agency therefore we cannot remove it from the CBR.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,
Kelli z[redacted]

June 11, 2015I hear by disputing a claim from an E-mail dated 9/10/2014 to FBCS Contact Solutions John N[redacted] Sr. and [redacted].
Original Account Number [redacted] I am disputing because I feel that FBCS had not given me Documentation to prove that I had services at [redacted] Hospital [redacted]. Toledo OH ###-###-#### and the [redacted] County Emergency Physicians Inc.When I had receive a call saying that they didn't know what [redacted] they were looking for they had tagged me, and I feel that they are just looking for someone to pay the bill know matter what [redacted] they are looking for.
[redacted] had made a mistake with what information they were putting in there system and I don't like feeling that they just want any [redacted] to pay for the bill of $122.40. Please help me to resolve this situation. 
Sincerely,

September 16, 2015
Dear [redacted]:We are in receipt of your
E-mail dated September 14, 2015.FBCS, Inc. has closed the
account and returned to our client. We cannot remove this account from the CBR
we are not the reporting agency. We are sorry for...

any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:I have asked the if this company send information in writing regarding the account that they called about.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: this debt claim is invalid and unsupported, this matter should be dropped at this point in time.  Regards,
[redacted]

September 14, 2015Dear [redacted]We are in receipt of your
E-mail dated September 9, 2015.FBCS, Inc. on September 9,
2015 has removed account from [redacted]# [redacted]. The account has been closed
and sent back to our client.We are sorry for any
inconvenience this may have caused.  If...

I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

August 25, 2014
Dear [redacted]:We are in receipt of your
E-mail dated 9/10/2014.FBCS, Inc. has ceased all
collection activity on the above account since receipt of this complaint. We
have also forwarded a copy to our client. We have requested all
documentation on...

this account and will be mailed to the Consumer.We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,John
N

We are in receipt of your E-mail dated May 23, 2016.FBCS, Inc. has ceased all communication with Ms. [redacted]. Our policy at FBCS, Inc. is...

24 hours to handle a cease and desist and have all phone numbersremoved. We have completed this request. Ms. [redacted] will have no further communication with FBCS, Inc. We are sorry for any inconvenience this may have caused. If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z[redacted] ###-###-#### ext-3242

September 16, 2015Dear [redacted]:We are in receipt of your
E-mail dated September 11, 2015.FBCS, Inc. on September 16,
2015, has removed account from [redacted].  The account has been closed and sent back to
our client.We are sorry for any
inconvenience this may have caused. ...

If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli
Z

This appears to be a training issue with the agent.  The agent offered the settlement that was showing on the letter the consumer received without speaking to her supervisor for other settlement options.  Once the agent brought the account to her supervisor, the supervisor authorized her...

to accept the amount of $645.00.  The agent contacted the consumer back on 03/02/2017 and the consumer paid $645.00 which settled the account.

April 13, 2015
Dear [redacted]:We are in receipt of your
E-mail dated April 9, 2015.FBCS, Inc. does take Pre-Paid
debit cards and credit cards that are [redacted], [redacted] and [redacted].  We are not set up to take [redacted],
we apologize for the...

miscommunication. 
If [redacted] can use a Pre-Paid debit card with the [redacted], [redacted] or [redacted] logo FBCS, Inc. will honor the settlement that we offered to
her.  We are sorry for any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Thank you,
Kelli Z[redacted]

We are in receipt of your E-mail dated May 5, 2016.FBCS, Inc. has ceased all communication with Ms.[redacted] Our policy at FBCS, Inc....

is 24 hours to handle a cease and desist and have all phone numbersremoved. We have completed this request. Ms. [redacted] will have no further communication with FBCS, Inc. We are sorry for any inconvenience this may have caused. If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z[redacted] ###-###-#### ext-3242

August 7, 2015Dear [redacted]:We are in receipt of your
E-mail dated August 3, 2015.FBCS, Inc. has sent a request
to our client for validation documentation to be sent to [redacted]. The
account has been placed on hold and no contact will be made to [redacted].We are sorry for any
inconvenience...

this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: When I have a receipt of the deletion request send to [redacted] & [redacted] and my credit monitoring has verified that this item has been deleted, then I will consider this matter closed.
Regards,
[redacted]

We are in receipt of your E-mail dated May 23, 2016.FBCS, Inc. has ceased all communication with Ms. [redacted]. Our policy at FBCS, Inc. is 24 hours to handle a cease and desist and have all phone numbersremoved. We have completed this request. Ms. [redacted] will have no further communication...

with FBCS, Inc. We are sorry for any inconvenience this may have caused. If I can be of any further assistance, please do not hesitate to contact me directly at the number below.Sincerely,Kelli Z[redacted] ###-###-#### ext-3242

August 7, 2015
Dear [redacted]:We are in receipt of your
E-mail dated August 3, 2015.FBCS, Inc. has deleted this
account from [redacted]’s credit report. The AUD number is [redacted]. The
account has been closed and sent back to our client. We are sorry for...

any
inconvenience this may have caused.  If I
can be of any further assistance, please do not hesitate to contact me directly
at the number below.Sincerely,Kelli Z[redacted]

May 5, 2014
Dear [redacted]:We are in receipt of your fax dated April 28.FBCS, Inc. has ceased all collection activity on this account, since receipt of this complaint and we have also informed our client of the complaint.We are sorry for any inconvenience this may have caused....

If I can be of any further assistance, please do not hesitate to contact me directly at the number below.

[redacted] [redacted] [redacted]
 [redacted]
I am rejecting this response because: The company mailed me an old bill from an address in which I do not reside. Also, the bill does not prove that 1. I opened the account with the creditor that the FBCS, Incorporated says placed the account with them. 2. There was no signed contract between me and the original creditor included to validate the debt. 3. There was nothing included that proves this company,  FBCS, Incorporated, has the right to collect or to place this with the credit bureaus. 4. There was nothing to prove that I personally owe FBCS, Incorporated. I would like this debt removed from all 3 credit reporting bureaus as soon as possible. 
[redacted]