Mr ***The accounts were marked to be removed from all of the credit bureaus in DecemberThey show here that they were closed and removedWe do not have control over any of the credit bureaus processThis could also be an issue of the source ** *** is using to look up
her credit as they are not all up to dateIf it is *** *** they often have bad informationWe now today used the credit bureaus online service to again mark to removeIf it is not gone in hours it is nothing to do with our company. Thank you*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** When will I received documents regarding this debt? Can you attach the file to this claim?
Ms S***, We inquired again with the creditor and below is their response:Good Morning ***, I have done some more research and look even further if need be. I do have a scanned copy of his insurance card on this date of service. Also it is stated in his medical record that he had moved to *** but to follow up with a provider on a yearly basis. I also, have a prescription request from a local pharmacy that the patient was having filled and requesting a change on his prescription dated 7.6.12, which was the day after his visit to our clinic. We billed his insurance back then and this was never disputed with the insurance company nor did he dispute this with me about him moving when I spoke to him regarding this balance. Thank you, Spring DermatologyKuykendahl Spring TX, 77379 Thank you Bill E***
Ms ***,Per our client *** Hosp Medical Practice they filed the insurance three timesPrimary insurance did pay the claim but did a take back of the fundsMs *** has been notified of the balance multiple times by our client, our notices, and her EOB'sThe contract is between the
patient and her insuranceAs a courtesy I have marked the account as disputed but it is her obligation to contact her insurance as the balance is indeed still owed to our client.Thank you!
Ms ***,The debt in question matches all of ** *** information** *** already disputed the debt in JuneShe also called us on 7/25/to settle the debt of $for $which creditor does not want to accept** *** can receive verification if she would like to request itWe have the
account properly marked as disputed with the credit bureaus. Thank youBill E***
Ms ***,There are seven different accounts for different dates of service for Ms *** that were turned over to us from to Ms *** has disputed these accounts and we properly have them marked as disputed each timeWe also sent Ms *** an authorization to sign so we could obtain
itemizationNow that we have this written request we will send Ms *** the itemization of charges. Thank youBill E***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The account in questions are:MED*** *** for $242.00AndMED*** *** * * for $
I dont have any account numbers but my last numbers for my social are *** and date of birth ***
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Mr T***There are three accounts in question for Ms L***We called the number Ms L*** provided to the creditors as a contact and we left a message for her to call backMs L*** did not want to discuss paying the balancesWhen the conversation got out of hand we discontinued the
callMs L*** proceeded to call back and leave two messagesFrom those messages we have now marked the accounts as disputed and investigated with our client to make sure the accounts are valid and outstandingThis was confirmed by the creditorsMs L*** also spoke to a supervisor and stated she did not have the money to pay and she will call back when she doesShe also stated we should not call her per Ms L***'s request. Thank youBill E***
Ms *** The FDCPA and FCRA requires upon receiving a dispute and written request for verification we investigate with the original creditor and send information obtained from the creditor to verify the chargesIt also states we must mark the account as disputedWe are doing this per Ms ***'s request. Thank you*** ***
Ms *** We mailed the itemization of charges which is was is necassary to provide verification in the collection industryWe also removed the account and marked it to be removed off the credit bureausWe have completed the process we are obligated to and also went beyond marking the dispute but have removed the account. Thank youBill E***
---------- Forwarded message ----------From: Date: Wed, Jan 27, at 12:PMSubject: *** ***To: ***@cleveland.Revdex.com.orgSee itemization... Also per our conversation with the creditor (*** ***)*** *** is recipient and kept the insurance proceeds. Thanks! Bill E***First Federal Credit Control, IncChagrin Blvd, #205Beachwood, Oh 44122216-360-fax 216-360-
Ms W***The account for Mr D*** was turned over to our office for collection on March We sent the first notice which gives days to dispute the account which Mr D*** has doneWe have marked the account to not report to any credit bureaus pending investigation of the claim
that the account has been paidWe are calling the client to check for paymentWe can be reached at 800-486-which is on our notice. Thank youBill ***
The issue of the correct or wrong address was resolved and we also marked the accounts to be removed from the credit bureaus on 11/22/The report ** *** attached is from *** *** who is a third party supplier of credit information and not the credit bureaus*** *** information is many times incorrect and not up to dateI have seen many court cases where *** *** supplied inaccurate information** *** should go straight to the credit bureaus to obtain correct information. Thank youBill E***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, provided the incorrect filing against my credit bureau is removed as proposed within hoursIf after reviewing the record, this account is removed, this is satisfactory to me
Regards,
*** ***
(The following was copy/paste by Revdex.com staff - ***)***From: *** *** ***>Date: Tue, Jan 30, at 11:AMSubject: complaint number ***To: ***Good morning,I filed a complaint against first federal control a few months agoThey put a charge on my credit report that has now been paid. The issue is it should have never hit my credit report to begin with had their clinic, the *** *** *** actually billed me at my correct addressDue to the billing department making an error in typing my address in, I never received a bill for the charge that FFC took over collecting from meFFC said they would remove it from my credit report once paid. The charge is still showing unpaid which is untrueI have a letter at home stating it’s been paid which I can provide laterI also have a screen shot showing my credit report attached to this emailAnd I have attached emails showing that FFC disclosed the incorrect address *** *** was billing instead of billing me. I emailed FFC to remove this charge from my credit report twice, and they haven’t even respondedCan my complaint be re-opened? Please let me know what I can doThank you! *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am asking to provide a DOCUMENT THAT SIGNED BY ME for rendering a service at *** *** and *** They do not need to provide my address or any other public information that anyone can download from here - http://www2.sos.state.oh.us/pls/voter/f?p=111:1 Any vendor who provides a paid service has to get a signed document, if they have it what is the problem in providing me a copy of it IF THEY DO NOT HAVE IT, HOW CAN YOU SAY THEY PROVIDE SOME SERVICE TO ME? So please provide a copy of the document/invoice that I signed to render the service from *** *** and ***
Regards,
*** ***
** ***What was explained to ** *** was the collection fee that is added to the account is not added by First Federal Credit Control (FFCC) but is added by our client per there financial agreement with their patientsFFCC does not receive anything from the $fee added by the clientOur
Representative asked our clients if they would be willing to remove the account and they would if we collected their added collection feeAs a courtesy I will mark the account to be removed if the entire principle is paid in full but ** *** still owes the collection fee to our clientWe cannot wave thatHowever, any collection fee is never put on credit so it will not affect his credit. Thank youBill E***
** ***,The account in question for ** *** is for *** *** ** *** ***, not *** ***s at the phone number ** *** had in his complaint that he calledWe need a written request for authorization to obtain an itemization of chargesWe can use this request in **
***'s complaint to send this to himI have marked this account to be removed while this itemization is being requested and sent to ** ***. ThanksBill E***
Mr ***The accounts were marked to be removed from all of the credit bureaus in DecemberThey show here that they were closed and removedWe do not have control over any of the credit bureaus processThis could also be an issue of the source ** *** is using to look up
her credit as they are not all up to dateIf it is *** *** they often have bad informationWe now today used the credit bureaus online service to again mark to removeIf it is not gone in hours it is nothing to do with our company. Thank you*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** When will I received documents regarding this debt? Can you attach the file to this claim?
Ms S***, We inquired again with the creditor and below is their response:Good Morning ***, I have done some more research and look even further if need be. I do have a scanned copy of his insurance card on this date of service. Also it is stated in his medical record that he had moved to *** but to follow up with a provider on a yearly basis. I also, have a prescription request from a local pharmacy that the patient was having filled and requesting a change on his prescription dated 7.6.12, which was the day after his visit to our clinic. We billed his insurance back then and this was never disputed with the insurance company nor did he dispute this with me about him moving when I spoke to him regarding this balance. Thank you, Spring DermatologyKuykendahl Spring TX, 77379 Thank you Bill E***
Ms ***,Per our client *** Hosp Medical Practice they filed the insurance three timesPrimary insurance did pay the claim but did a take back of the fundsMs *** has been notified of the balance multiple times by our client, our notices, and her EOB'sThe contract is between the
patient and her insuranceAs a courtesy I have marked the account as disputed but it is her obligation to contact her insurance as the balance is indeed still owed to our client.Thank you!
Ms ***,The debt in question matches all of ** *** information** *** already disputed the debt in JuneShe also called us on 7/25/to settle the debt of $for $which creditor does not want to accept** *** can receive verification if she would like to request itWe have the
account properly marked as disputed with the credit bureaus. Thank youBill E***
Ms ***,There are seven different accounts for different dates of service for Ms *** that were turned over to us from to Ms *** has disputed these accounts and we properly have them marked as disputed each timeWe also sent Ms *** an authorization to sign so we could obtain
itemizationNow that we have this written request we will send Ms *** the itemization of charges. Thank youBill E***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The account in questions are:MED*** *** for $242.00AndMED*** *** * * for $
I dont have any account numbers but my last numbers for my social are *** and date of birth ***
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Mr T***There are three accounts in question for Ms L***We called the number Ms L*** provided to the creditors as a contact and we left a message for her to call backMs L*** did not want to discuss paying the balancesWhen the conversation got out of hand we discontinued the
callMs L*** proceeded to call back and leave two messagesFrom those messages we have now marked the accounts as disputed and investigated with our client to make sure the accounts are valid and outstandingThis was confirmed by the creditorsMs L*** also spoke to a supervisor and stated she did not have the money to pay and she will call back when she doesShe also stated we should not call her per Ms L***'s request. Thank youBill E***
Ms *** The FDCPA and FCRA requires upon receiving a dispute and written request for verification we investigate with the original creditor and send information obtained from the creditor to verify the chargesIt also states we must mark the account as disputedWe are doing this per Ms ***'s request. Thank you*** ***
Ms *** We mailed the itemization of charges which is was is necassary to provide verification in the collection industryWe also removed the account and marked it to be removed off the credit bureausWe have completed the process we are obligated to and also went beyond marking the dispute but have removed the account. Thank youBill E***
---------- Forwarded message ----------From: Date: Wed, Jan 27, at 12:PMSubject: *** ***To: ***@cleveland.Revdex.com.orgSee itemization... Also per our conversation with the creditor (*** ***)*** *** is recipient and kept the insurance proceeds. Thanks! Bill E***First Federal Credit Control, IncChagrin Blvd, #205Beachwood, Oh 44122216-360-fax 216-360-
Ms W***The account for Mr D*** was turned over to our office for collection on March We sent the first notice which gives days to dispute the account which Mr D*** has doneWe have marked the account to not report to any credit bureaus pending investigation of the claim
that the account has been paidWe are calling the client to check for paymentWe can be reached at 800-486-which is on our notice. Thank youBill ***
The issue of the correct or wrong address was resolved and we also marked the accounts to be removed from the credit bureaus on 11/22/The report ** *** attached is from *** *** who is a third party supplier of credit information and not the credit bureaus*** *** information is many times incorrect and not up to dateI have seen many court cases where *** *** supplied inaccurate information** *** should go straight to the credit bureaus to obtain correct information. Thank youBill E***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, provided the incorrect filing against my credit bureau is removed as proposed within hoursIf after reviewing the record, this account is removed, this is satisfactory to me
Regards,
*** ***
(The following was copy/paste by Revdex.com staff - ***)***From: *** *** ***>Date: Tue, Jan 30, at 11:AMSubject: complaint number ***To: ***Good morning,I filed a complaint against first federal control a few months agoThey put a charge on my credit report that has now been paid. The issue is it should have never hit my credit report to begin with had their clinic, the *** *** *** actually billed me at my correct addressDue to the billing department making an error in typing my address in, I never received a bill for the charge that FFC took over collecting from meFFC said they would remove it from my credit report once paid. The charge is still showing unpaid which is untrueI have a letter at home stating it’s been paid which I can provide laterI also have a screen shot showing my credit report attached to this emailAnd I have attached emails showing that FFC disclosed the incorrect address *** *** was billing instead of billing me. I emailed FFC to remove this charge from my credit report twice, and they haven’t even respondedCan my complaint be re-opened? Please let me know what I can doThank you! *** ***
** ***We will send the verification of the debt to Ms *** as requested in this complaint Thank you*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am asking to provide a DOCUMENT THAT SIGNED BY ME for rendering a service at *** *** and *** They do not need to provide my address or any other public information that anyone can download from here - http://www2.sos.state.oh.us/pls/voter/f?p=111:1 Any vendor who provides a paid service has to get a signed document, if they have it what is the problem in providing me a copy of it IF THEY DO NOT HAVE IT, HOW CAN YOU SAY THEY PROVIDE SOME SERVICE TO ME? So please provide a copy of the document/invoice that I signed to render the service from *** *** and ***
Regards,
*** ***
** ***What was explained to ** *** was the collection fee that is added to the account is not added by First Federal Credit Control (FFCC) but is added by our client per there financial agreement with their patientsFFCC does not receive anything from the $fee added by the clientOur
Representative asked our clients if they would be willing to remove the account and they would if we collected their added collection feeAs a courtesy I will mark the account to be removed if the entire principle is paid in full but ** *** still owes the collection fee to our clientWe cannot wave thatHowever, any collection fee is never put on credit so it will not affect his credit. Thank youBill E***
** ***,The account in question for ** *** is for *** *** ** *** ***, not *** ***s at the phone number ** *** had in his complaint that he calledWe need a written request for authorization to obtain an itemization of chargesWe can use this request in **
***'s complaint to send this to himI have marked this account to be removed while this itemization is being requested and sent to ** ***. ThanksBill E***