FMR

Dear Ms. [redacted], FMR has been contacted to handle a personal business matter attached to your name. We have reviewed all phone records and you have not contacted our office at any point in time. Had you have done so we would have honored your request for phone calls to stop. Documentation has been...

sent to the address we have on file. We have made the decision to close your account. You will not receive any more calls from this office. Regards, Nick W.

FMR has been contracted to collect on debt attached to your name.  In January when you spoke to a representative in our office you acknowledged the debt in question. The creditor was given to you several times and it was explained to you that [redacted] Resorts was your employer listed not the...

creditor. In addition you received documentation as per your request to the email you provided [redacted].COM. Said documentation provides all of the information pertaining to your debt. You requested that you call back to our office once the documents were received to resolve the matter. It was unclear to this office that you are disputing the debt. We have made the decision to discontinue collection efforts and you will not receive any more phone calls from this office. Regards, Nick W.

Dear Ms. [redacted], Closed with monetary relief is stating that the account is closed and nothing is owed. There will be no further collection efforts. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to handle a personal business matter attached to your name. After reviewing your calls to this office, FMR strongly disagrees with everything stated in your complaint. We are required by federal law to verify we have the correct party on the line, you refused...

both times. At no time did anyone that represents FMR state anything about jail, that is just pure libel. You will not be contacted again. FMR

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. Our hours of operation are Monday through Friday 9am - 5pm est. if you wish to call. FMR will honor your request to cease communication. We would like to apologize for any inconvenience and assure...

you we will not contact you again. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. When you first called our office you did speak with a representative who attempted to provide you the details of this matter, unfortunately you were unwilling to verify the last four digits of your...

social security number, which by federal law, is required in order to disclose these details. At no point in the conversation were you told you would be transferred to our nonexistent “claims department” or refused a phone number, you in fact were given our companies information and told that your account would be closed and sent back due to your refusal to verify. The decision has been made to discontinue all contact and attempts to provide you the details or this matter. You will not receive any more calls from this office. Regards, Nick W.

FMR has been contracted to collect on a debt attached to your name. The calls placed from this office are done so within the confines of state and federal law for the purpose of location information. You stated you were scammed before, FMR had no way of knowing you have had issues with your identity...

in the past. FMR has made the decision to permanently discontinue all communication. We apologize for any inconvenience, you will not be contacted again. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. When you called into this office our full companies name was provided. You did not verify whether or not you were the correct party which means you do not know what this matter is regarding. Based...

on your unfounded allegations against this office we have returned this matter. We can assure you that you will not get anymore phone calls from this office. Regards, Nick W.

Dear Ms. [redacted], Your business with this office has been closed. You will receive no further communication. FMR would like to apologize for the inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR is not a credit reporting agency. Upon reviewing the call on 02-16-2016, the $480 was a settlement that was offered to you on the balance of $640. Due to your dispute, your account has been closed in our office and all collection efforts have permanently ceased. FMR would like to...

apologize for any inconvenience. Regards, Nick W.

Dear Mr. [redacted], FMR has reviewed your response and would like to inform you that we have sent the documentation you requested to [redacted] on August 8, 2016. Now that we have your updated address that you provided of [redacted], we will forward the documentation. Also as of August 2, 2016 all phone communication from FMR has been stopped. You will not receive anymore calls from this office. We apologize for any inconvenience. Regards, Nick W.

Dear Mr. [redacted], This account was placed with FMR on 05/18/2016 for collection. Your complaint was filed and your account closed for contact on 05/26/2016, FMR is closed on the weekends, so that is a total of 5 potential days we may have reached out to you. You must be referring to a different...

company when you mention 3 weeks in your complaint. You spoke with a representative on 05/24/2016 and stated you were going to check your records and call back. The representative followed up with you on 05/25/2016 via message. This is the first time hearing back from you. Your account has been documented disputed and we have permanently discontinued collection activity. FMR would like to apologize for any inconvenience. You will not be contacted again. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me even though that is not exactly how the call transpired. A male asked my name and then blurred out my social security number. He never advised it was an attempt to collect a debt just that the call was recorded. He didn’t provide creditor information until I pressed who he was, the reason for the call and what this was about. I advised I never have taken an online loan and he accused me of doing so several times until I asked several times who he was. He spouted off FMR but no case or billing account number, he wouldn’t “validate” the debt unless I admitted I took the loan out from some creditor I’ve never heard of. Again, there is something terribly wrong where a supposed creditor isn’t showing up on my credit report and I have no record of any such loan. I was not told this was closed and that he wouldn’t call me again, he said he would let the creditor know I was claiming it was not me but that was it as he hung up on me just like all the hundreds of people who have questioned this sort of attempt to obtain money. I’m hoping they stick to the response and never contact me again. 
Regards,
[redacted]

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. You contacted our office and asked that your phone number no longer be called, it was stated to you that it would be removed from our database immediately. Said phone conversation was reviewed; you...

were not told to “be careful” or threatened in anyway. The information pertaining to this matter cannot be given unless it is verified we are speaking to the correct party. You refused to verify. All communication has been permanently discontinued.  You will not receive any further calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. FMR placed your account in a bankruptcy status after your conversation with its representative. All collection efforts have permanently ceased. FMR would like to apologize for any inconvenience and the delay in...

responding. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. On 01/27/16 FMR had attempted to contact you regarding said debt. Calls were placed in accordance to state and federal law. FMR disagrees with the statement that there was "legal action" threatened. Our employees...

are trained and tested on all state and federal laws prior to answering or making a single phone call. Due to the inconvenience and issues you have experienced with this office, FMR has made the decision to close the account with monetary relief. All collection efforts have been permanently discontinued. FMR would like to apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter for [redacted]. On May 4, 2016 this matter was placed with our office and you did call in that day to have your phone number removed. Unfortunately in error your phone number was listed on this matter more than once...

and not removed fully. We can assure you that as of May 5, 2016 your phone number was completely removed and you have not and will not receive any more phone calls from this office. We apologize for the inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. You do not know what this matter is regarding because when you called into our office you said that we were calling your number in error. Instead of providing any information to you, the...

representative explained that your phone number was removed and you would not receive any more phone calls. The phone call that you claim took place did not. This matter has been removed and you will not receive any more calls. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. We have carefully reviewed of your account and in fact documentation was sent to [redacted].com on August 31, 2016. As a courtesy we have resent the documentation to your email on September 6, 2016 as well as to...

[redacted] RD. [redacted], DE [redacted]. Furthermore we would like to apologize for any inconvenience. Please contact our office with any further questions. Regards, Nick W.