FMR

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. On September 23, 2016 you spoke with a representative in our office. Any and all information pertaining to the debt was provided to you including names and dates of lenders. We would like to remind you that this...

information is placed with our office so that we can assist you in resolving the matter. The documentation you requested was sent to [redacted].com on September 12, 2016, if you had not received it you had the opportunity to contact our office to inform us of that.  For the simple reason that you did not at any time request no further calls, collection efforts will have continued.  As per your current request you will not receive any more calls from this office. Your account has been documented as dispute and all collection activity permanently discontinued. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a person business matter attached to your name. Your account was carefully reviewed and it seems that on October 21, 2016 you placed two calls to our office in which we were unable to verify you were the correct party. Due to the fact you do not even...

know what this matter is regarding; your allegation that we are a scam is libel, unfounded, and untrue. Calls have not been placed to a phone number on your account since. Your account has been closed and returned to the current creditor. Regards, Nick W.

Dear Ms. [redacted], FMR has contracted to collect on debt attached to your name. Our phone system does prevent a phone number from being called several times in one day. Phone calls were made solely in an attempt to locate you. Once we were able to verify that you were the correct party, you were given...

all of the details pertaining to this matter. Never during the phone call or on a recorded message were you told that we will take legal action or court action. You were very combative with the representative you spoke with and ultimately disputed the debt. Your account has been documented accordingly and closed. You will not receive any further calls from this office. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I have also attached a copy of the Paid in Full letter I received from the previous collection agency, [redacted], in reference to the same claim by [redacted].
Regards,
[redacted]

Dear Ms. [redacted], FMR makes outbound calls for location and tracing information regarding certain matters that we handle. All calls are made within the confines of State and Federal law. After searching our database, there is no record of you, your phone number, or your address. With that said, the...

telephone number you have provided in your complaint is not, nor has ever been our phone number. FMR would like to apologize for any inconvenience. I believe you may have the wrong company. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to collect on debt attached to your name. Immediately when you spoke with our representative and you were given the information pertaining to the debt you claimed identity theft. When we initially contacted you to give the details we had no way of knowing...

that identity theft may have played a factor. On January 20th the first attempt to locate you was made, on the same day you called into to our office twice. Both times it was explained to you may receive calls up until the end of the business day, but after that day all phone calls would stop. You have not received any more phone calls as of the end of the business day on January 20th, 2017. Also explained to you is that any documentation would be sent to the address provided to our office, never during the conversation did you request documentation to an updated address or email. FMR has made the decision to discontinue collection activity. Your account has been documented as accordingly, closed, and returned. You have not and will not receive any more calls from this office. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Please understand that although I accept that yhey will discontinue their harassment legit collection agencies sent written notification and do not harass people.
Regards,
[redacted]

Dear Ms. [redacted], FMR contacted you on January 15 regarding the debt that was placed with this office for collections. After reviewing all information we had determined that the original creditor had sold your account in error. The account was closed on 01-15-2016. FMR has not attempted to contact...

you since. I believe you have the wrong company. FMR would like to apologize either way for any inconvenience.  Regards, Nick W.

Dear Ms. [redacted], FMR has reviewed the phone conversation you had with our representative on August 23, 2016.  After we were advised you did not know the individual your phone number was removed. You will not receive any more calls from this office. We would like to apologize for any...

inconvenience, there are at times that we are provided the incorrect information during location efforts. Again we can assure you that you will not receive any more calls from FMR. Regards, Nick W.

Dear Ms. [redacted], FMR has permanently discontinued all collection efforts. You will not be contacted again. FMR would like to apologize for any inconvenience. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Ms. [redacted], FMR was retained to collect on a debt attached to your name. You spoke with a representative of FMR on 11-16-2015 and refused to verify who we were speaking with and then proceeded to state you were going to call the "NY authority". In situations like this  FMR's...

representatives are instructed to document the account disputed and cease all communication which is exactly what happened. All collection efforts have been permanently discontinued. FMR would like to apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name.  It is important to address the fact that you have never contacted our office or spoken with anyone at FMR. You do not know what this matter is regarding.  The allegations “scammers” and...

“crooks” are both unfounded and untrue. We have made the decision to discontinue all communication and return this matter.  You will not receive any more calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR would like to apologize for any inconvenience. Unfortunately in this industry there are many companies that mishandle accounts including accounts that have been paid in full. We will take you at your word and document the debt in our office as paid in full. Again, we would like...

to apologize for the inconvenience. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name. The calls placed for location information are done so due to the information on our file for you being out of date. As far as the debt goes, FMR will discontinue all collection efforts. You or your family will not...

receive any further communication from this office. FMR would like to apologize for any inconvenience. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  YOUR contact information is on the sheet but NOT my "creditor" you still fail to provide sufficient information for the company that has contracted you to collect money from me. FAKE!!
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. Your phone call with our representative from September 27, 2016 has been carefully reviewed. You were not contacted in an effort to collect money not owed, only in an attempt to notify of the matter with our office....

You immediately stated that this debt was paid prior without giving anyone the opportunity to provide you information regarding the debt. Unfortunately some companies fail to properly close accounts once they are paid in full. This appears to be an example of that. We will take you at your word and document the account as paid prior. We apologize about the inconvenience and assure you there will be no further contact. Regards, Nick W.

Dear Ms. [redacted], FMR had been contracted to handle a personal business matter attached to your name. Phone calls from this office are made within the confines of state and federal law. We would like to apologize for any inconvenience our location efforts may have caused. We have closed the matter...

internally and will not contact you again. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to handle a personal business matter attached to your name. Our records indicate that you have not been into contact with our office; therefore we were unaware that a wrong phone number was being called. It is unfortunate that you have not spoke with anyone...

to discuss the details of this matter. However based on your request your account has been closed and returned and you will not receive any further calls from his office. Regards, Nick W.