FMR

Dear Ms. [redacted], FMR has been contracted to collect on a debt attached to your name.  Due to the information between the calls to FMR and the complaint filed here, FMR has made the decision to close the account and discontinue collection efforts. It is possible a past creditor failed to update...

your account as paid in full. FMR would like to apologize for any inconvenience. Regards, [redacted]

Forward Movement Recovery (“FMR”) is in receipt of the complaint referenced above.  Thank you for giving us the opportunity to respond to this matter.
 FMR is a collection agency and the current creditor of an unpaid account in Ms. [redacted] name.  The personal loan originated with [redacted]...

[redacted], LLC in 2011 and the last four account number digits are [redacted].  We are attaching the verification of debt letter with our response for that was previously sent to Ms. [redacted] on May 29, 2015 in compliance with federal law.  The account remains unpaid to date.
 
FMR spoke with Ms. [redacted] on April 28, 2015 where she stated that she had gone through this process a few weeks prior and requested FMR’s physical address and refused to explain why before hanging up.  FMR again spoke with Ms. [redacted] on April 29, 2015 where she refused to speak with our representative and wanted to only speak with a different individual.  FMR has reviewed this matter with each representative that spoke with Ms. [redacted] and they all state that Ms. [redacted] is misrepresenting how the conversations went if she feels they were “berating” her. 
It is unfortunate that Ms. [redacted] was unable to resolve this completely with our office and has relied on misinformation from the internet from which to base her complaint.  FMR is not a “scam” and is in fact registered with the Secretary of State.  However, we will honor Ms. [redacted] desired resolution and cease contact regarding this account unless she calls into FMR.  We regret this could not have been solved directly.
 Please contact FMR if we can be of any additional help in this matter.
 Sincerely,   Forward Movement Recovery

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter attached to your name. According to our records you have not spoke with a representative from our office and would not know what this was matter was pertaining to. Based on your request we have closed your account and...

you will not receive anymore calls from this office. FMR apologizes for any inconvenience. Regards,  Nick W.

Dear Ms. [redacted], FMR had placed your account in a disputed status upon your initial request for no more contact. There have been no further attempts to contact you as all communication has permanently ceased. FMR would like to apologize for any inconvenience as well as the delayed...

response. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business matter for [redacted]. On June 5th, 2017 you spoke with a representative and advised her that you were being contacted in error. It was explained to you that your phone number would be removed and you would not receive any...

more phone calls. When you asked for our companies name it was provided without hesitation. Unfortunately due to federal privacy laws we cannot disclose the nature of the phone call; therefore our representative did follow protocol. After a review of the phone call it was determined that you were not hung up on, it seems that the phone call was dropped by our provider. We apologize for any inconvenience and we can assure you that you will not receive any further calls from this office. Regards, Nick W.

Dear Ms, [redacted], FMR has been contracted to handle a personal business matter attached to your name. You or your family are not being harassed, we are attempting to contact you to discuss said matter with you. You can’t know what this matter is regarding because you have never contacted this office...

to speak with anyone, so to state “SCAMMERS” is libel. We have made the decision to close and send back this matter. You will not be receiving any more calls from this office. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to handle a personal business for [redacted]. In error your phone number was called in effort to locate this individual. On December 28, 2016 when you contacted our office your number was immediately removed from our database. If you did receive...

another phone call on the same day we do apologize and can assure you that you will not receive any more phone calls from this office. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear Ms. [redacted], FMR would like to apologize for any inconvenience. Your account with our office has been closed with monetary relief. There will be no further collection efforts from this office. Regards, Nick W.

Dear Mr. [redacted], First and foremost FMR is a third party collection agency. We do not purchase debt; it is placed with us for the purpose of collection. You reference of “over 300 complaints”, we have answered every single one of them. Our findings are this site is a sounding board for slander. Over 200 of the complaints are consumers who never even contacted our office, just jumping on the band wagon. Your allegations of extortion are absurd, unfounded and untrue. We simply contact people who have valid debt out there and provide them an opportunity to resolve it, most of the time at a drastically reduced balance to help them out. If they orally dispute, or send it in writing, we immediately and permanently discontinue collection efforts. Again, we apologize to you and your wife for any inconvenience and assure you that you will not be contacted from this office again. Regards, Nick W.

Dear Ms. [redacted], FMR has been contracted to collect on debt attached to your name. Prior to calling into our office you did not know what this matter was regarding, attempting to contact you does not in any way disclose your personal information. The information, as explained to you, was placed...

into our office. The last four digits of your social security number were verified due to federal privacy laws. Before the details could be provided you disputed the debt and requested that our office cease and desist from calling you because you were “scammed” by a different company prior. Your account was immediately placed into a cease and desist status and closed, you were advised that you would not be called again. Once more you contacted our office, and two more times after that. Each phone call you were provided the same information and in return you argued that we are scam and to cease and desist.  The information you are claiming you could not verify could not be provided because you would not allow the representatives you spoke to a chance to provide that. Any allegations you are making against this office are libel and unfounded.  As it was stated previously your account was closed and returned. You will not receive any more phone calls from this office. Regards, Nick W.

Dear Mr. [redacted], FMR has been contracted to collect on a debt attached to your name. Unfortunately in this business, sometimes account that were previously paid are sold accidentally. FMR has documented your account as paid prior, collection efforts have permanently ceased. FMR would like to...

apologize for any inconvenience. Regards, Nick W.

Dear Ms. [redacted],FMR would like to apologize for any inconvenience. FMR has been contracted to collect on a debt attached to your name. The calls placed to your family were for location and tracing efforts. After reviewing the complaint and account in this office, FMR will be closing the account...

and discontinuing all collection efforts. Regards, [redacted]

Dear Mr. [redacted], FMR has been contracted to collect on a debt attached to your name. We apologize for any inconvenience. Collection efforts have been permanently discontinued. You will receive no further communication from this office. Regards, Nick W.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I will not be satisfied until I am assured that this company (FMR) is not a scam; however, a legit place of business. I don't see it as a mere coincidence that  I NEVER received ANY phone calls at my place of employment until FMR contacted me there and after I reported this to the Revdex.com with a complaint against said company now a [redacted] Group is contacting me at my work and will not disclose their address. In addition, the company that I supposedly owe is no longer in business, so how could anyone be collecting funds on their behalf. Furthermore, the bank that I supposedly used to make this bogus loan I cant even locate. No, I will not be satisfied until I'm made aware that this company, Forward Moving Resolution aren't scams that are taking hard working people's hard earned money. If this business is legitimate then I apologize for my trouble. However, I truly feel that this is not the case. Warm Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The call DID take place and was extremely rude. You DO NOT call my
phone and call me a liar. There were more people that said the same.
[redacted] their number.  There are plenty of people that can verify this. I
would appreciate it if this business would be shut down, they are a
scam!!! I will go higher if nothing is done.
Regards,
[redacted]

Dear Mr. [redacted], FMR has been contracted to handle a personal business matter attached to you name. When you contacted our office our representative was unable to very the correct information to disclose to you the details of the matter. As per your request documentation has been sent to the...

address we have on file [redacted]. Please contact our office with any questions you may have. FMR would like to apologize for any inconvenience. Regards, FMR

Dear Ms. [redacted], After reviewing the call and hearing of your experience in the past regarding the accounts that were placed with this office for collection, FMR has made the decision to close them with monetary relief. You will not be called again. FMR would like to apologize for any inconvenience....

Regards, Nick W.

FMR left a message saying they where looking for me saying I owed two payday loans. The total of $800 on June 14. I called the next day and said I didn't owe any payday loans and told them why was I not notified before in a letter. I asked for the date and name of the companies and I told her Geneva...

to send me an email so I could show my lawyer and contact these people. She said she did not have that information and would have to talk to administration. I did not receive any email. I got a message again on June 21 stating email was sent on June 20 and did receive anything I looked in spam mail also. I called back and spoke to a man asking if they were licensed and bonded and became very rude and upset and said they did. I hAve yet to receive proof of this so called payday loan. They are a scam they said this happen in 2009. I don't want these people calling me leaving messages and harassing me. I want this so called claim gone. They are scammers and fraud.

Dear Ms. [redacted], FMR has documented your account disputed. All communication has been permanently discontinued. FMR would like to apologize for any inconvenience. Regards, [redacted]