FMR

Dear Ms [redacted] , FMR had attempted to locate you based on information you had providedThe information was unfortunately no longer validWithin the confines of state and federal law, FMR attempted to acquire your location information from relatives and references, without disclosing any informationFMR has closed your account and discontinued all communicationRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me even though that is not exactly how the call transpiredA male asked my name and then blurred out my social security numberHe never advised it was an attempt to collect a debt just that the call was recordedHe didn’t provide creditor information until I pressed who he was, the reason for the call and what this was aboutI advised I never have taken an online loan and he accused me of doing so several times until I asked several times who he wasHe spouted off FMR but no case or billing account number, he wouldn’t “validate” the debt unless I admitted I took the loan out from some creditor I’ve never heard ofAgain, there is something terribly wrong where a supposed creditor isn’t showing up on my credit report and I have no record of any such loanI was not told this was closed and that he wouldn’t call me again, he said he would let the creditor know I was claiming it was not me but that was it as he hung up on me just like all the hundreds of people who have questioned this sort of attempt to obtain moneyI’m hoping they stick to the response and never contact me again Regards, [redacted] ***

Dear Ms [redacted] , FMR has been contracted to collect on debt attached to your nameYou contacted our office and spoke with one our representatives; you were extremely combative not allowing him to give you any information pertaining to the debtThe call was eventually terminatedOnce more you contacted our office and spoke with a different representativeYou were advised in the beginning of the conversation the phone number you provided was removed and you would not receive any further calls to that numberUncertain of why you were being contacted, we provided all information pertaining to the debtYou were in fact asked personal information that we had on file for you and all of it was verified, by youAt no time did you tell a representative that you believed this office is a scam as you state in the complaint prior to the call being terminatedThe allegation that this company is a scam is unfounded and untrue As a result we have made the decision to discontinue any collection effortsYou will not be contacted from this office againRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowMy wife, [redacted] ***, was given information by this companyAs well, as my sisterThey both presented the information about invalid debt to me at different times during the day, without having communicated with one anotherYour phone conversations are recorded, by the lawPlease provide those conversations, and this matter will be resolved, once and for allI also, respectfully, disagree with this invalid debt not being brought up in the last months by another companyI filed another report months priorWhen my wife spoke to FMR, this debt was the same as the one prior in the last monthsSame amount, same deposit dateMy wife ask for detailed information about this debt, in which she was replied to that it would be "closed", because she immediately asked questionsIf you are calling in the matter of a debt, and wish to be paid, you are required by law to have that informationYou may not call people and say, " you owe this amount of money"You are wasting my time, my families time as well, by not providing such detailed informationIf you wish to have it paid, you will provide those detailsOtherwise, you do not need to call me, my family, or any other person about a debt Again, we are asking for those recorded copies of those phone calls to settle this matter Regards, [redacted] ***

Dear Mr [redacted] , FMR has been contracted to collect on debt attached to your nameImmediately when you spoke with our representative and you were given the information pertaining to the debt you claimed identity theftWhen we initially contacted you to give the details we had no way of knowing that identity theft may have played a factorOn January 20th the first attempt to locate you was made, on the same day you called into to our office twiceBoth times it was explained to you may receive calls up until the end of the business day, but after that day all phone calls would stopYou have not received any more phone calls as of the end of the business day on January 20th, Also explained to you is that any documentation would be sent to the address provided to our office, never during the conversation did you request documentation to an updated address or emailFMR has made the decision to discontinue collection activityYour account has been documented as accordingly, closed, and returnedYou have not and will not receive any more calls from this officeRegards, Nick W

Dear Ms [redacted] , FMR would like to apologize about the delay in responding to youYour account with this office has been closed and all communication ceased dating back to 02-11-FMR would like to apologize for any inconvenienceRegards, Nick W

Dear Mr***, FMR has reviewed your response and would like to inform you that we have sent the documentation you requested to [redacted] **, [redacted] ***, [redacted] on August 8, Now that we have your updated address that you provided of [redacted] , [redacted] *, [redacted] , [redacted] ***, we will forward the documentationAlso as of August 2, all phone communication from FMR has been stoppedYou will not receive anymore calls from this officeWe apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , FMR would like to apologize for any inconvenienceThe representative that you spoke with has been sent for further training, also a note placed in his file concerning this situationFMR will be discontinuing all collection efforts on this accountRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to handle a personal business matter attached to your nameOn August 22nd you contacted our office and spoke with a representative who was not able to verify that you were the correct party or explain the details of the matter to you The documentation that you requested has been mailed to the address we have on fileAs per your request your account has been documented as dispute and closed with this officeYou will not receive any more calls from FMRRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to inform you of a personal business matterIt is required by federal law that we verify who we are speaking with prior to releasing any personal information attached to the matter we are handlingThere is no way for you yo have known the reason for the call as you state "personal loan" in your complaint as none of the information was disclosedThe allegation "scammers" is unfounded and simply untrueFMR has internally closed your file and returned itYou will receive no further communication from this officeFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to handle a personal business matter attached to your nameWe are sorry to hear that any prior experiences you have had with other companies has reflected on this officeWe can also assure you that had no way of knowing about your unfortunate incidents involving you bank accountAs per your request documentation has been sent to [redacted] ST ***, [redacted] *** Your account with our office has been closed and you will not receive any more calls from this officeFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms***, As you stated here in your response you are disputing the validity of the debtIn our previous response, we had stated that all collection efforts have been permanently discontinuedWe are closing the account with monetary relief, meaning there is nothing owed on this accountThere has been nothing reported against your creditAgain, FMR would like to apologize for any inconvenience or miscommunication in the matterRegards, Nick W

Dear Mr [redacted] , Your account with FMR has been documented as disputedThere will be no further collection efforts made from FMRWe apologize for any inconvenienceRegards, [redacted] ***

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your nameFMR is in no way affiliated with [redacted] ***As you referenced in your complaint you have dealt with this before, clearly the company you dealt with did not properly handle the accountFMR has documented this account disputed, furthermore we are closing the account with monetary reliefThere will be no future collection efforts made on this accountFMR would like to apologize for any inconvenienceRegards, Nick W

FMR is currently handling a loan originated by Ms [redacted] through [redacted] Capital LLCOur representative spoke with Ms [redacted] on 11/19/15, there was no dispute at that timeMs [redacted] proceeded to enter into an arrangement with FMR for repayment of the loanThe calls placed to Ms [redacted] have been in regard to her defaulted payment with this officeThe calls are also made in conformity with federal and state lawsFMR has removed all payments from Ms [redacted] account and will consider the account disputedThere will be no further communication to Ms [redacted] from this officeRegards, Nick W

Dear Mr [redacted] , FMR has been contracted to collect on debt attached to your nameWe have reviewed the phone call, and respectfully disagree with your statementThe software that we use prevents any phone number from being called more than once per day The allegations you are making against this office regarding threatening to sue or take you to court are untrue On August 1st you contacted our office and spoke with a representative who provided any information that has been placed in our office pertaining to this debtBased on your work that you do not owe a debt to our office you account has been documented as a dispute and closedYou will not receive any more calls from this officeRegards, Nick W

Dear Mr [redacted] , The outbound calls that are placed from this office are to acquire location informationThe information that we had on file for you was no longer validOur tracing efforts turn up potential family and referencesAll outbound calls are made in conformity with state and federal guidelinesFMR has made the decision to close the account and discontinue communication efforts based on the information provided hereFMR would like to apologize for any inconvenienceRegards, Nick W

Once I filed my complaint and supplied my "other number," FMR began calling that number We again filed a complaint with the FCC and with the FTCThese people are scam artists and crooksWe do not wish to be bothered by themClearly their history demonstrates this abuse

Dear Mr [redacted] , This company is in no way affiliated with [redacted] As of November 4, you have not received any calls or contact from this officeWe are unable to assist you as far as any other company is concerned but can assure you there will be no contact from this officeRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your nameAs far as your allegations of this office being a scam, I regret to inform you that we are a legitimate registered and licensed businessThe message that was left states "the law allows us to contact all references on file" nothing to the effect of "the law will be called"You had also never stated that any of the information provided to you was incorrectYou simply asked for documentation, which was sent to the email you provided on 01/22/FMR is closing the account and marking it disputedThere will be no further collection efforts from this office, and we apologize for any inconvenienceRegards, Nick W