FMR

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your nameAfter reviewing your complaint and unfounded allegations, FMR has discontinued all collection activityThe account has been closed in our office and you will not receive any further communication from FMRWe apologize for any inconvenienceRegards, Nick W

Dear ***, FMR would like to apologize for any inconvenienceThe debt attached to your name has been closed, documented disputedThere will be no further collection effortsRegards, [redacted] ***

Dear Mr***, FMR has been contracted to collect on debt attached to your nameAny information that we have pertaining to this debt has been placed with this office, including the datesThe phone call in question has been reviewed, it was determined that this may have been identity theft because you did not recall the debt You requested time to review your records and never mentioned that this was paid prior or that this was an inactive debtAs per your request collection activity has been discontinuedYour account has been closed and returned and you will not receive any further contact from this officeRegards, Nick W

Dear Mr***, FMR has been contracted to collect on a debt attached to your nameThe contact information that was provided to us was no longer valid, which led to us attempting to locate you via referencesThey will not be contacted againThe requested documentation was sent via Docusign on 05/04/We apologize about the delay and any inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Dear Ms ***, FMR respectfully disagrees with your statement that you were "threatened" in any wayThere is obviously no other outcome to be had here other than refunding your money and reactivating the debtIf you change your mind and would like to resolve the issue please contact the undersignedThe money will be available within 9-business daysRegards, Nick W

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameFMR placed your account in a bankruptcy status after your conversation with its representativeAll collection efforts have permanently ceasedFMR would like to apologize for any inconvenience and the delay in respondingRegards, Nick W

Dear Ms***, FMR has been contracted to collect on a debt attached to your nameDue to the issues at this point, regarding possible fraud in your past and the problems you are stating you have experienced with FMR, we are going to close the account with monetary reliefFMR would like to apologize for any inconvenienceYou will receive no further collection efforts concerning this accountRegards, Nick W

Dear Ms***, FMR had placed your account in a disputed status upon your initial request for no more contactThere have been no further attempts to contact you as all communication has permanently ceasedFMR would like to apologize for any inconvenience as well as the delayed responseRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on debt attached to your nameYou had initially contact our office on June 1, and after the representative explained in detail your debt, you agreed to a payment arrangementMessage were left on your primary phone number before each payment as a courtesy reminderThe next time you had made contact with our office was on August 12, in which you requested a payment agreement letter to be sent to your email [redacted] @***.net After sending the document we have made several attempts to contact you with no resultsYour payments have been credited back to the card you provided totaling $ Your account has been placed back in a default statusWe look forward to hearing from youRegards, Nick W

Dear Ms [redacted] , In your complaint you state that this company is a scamThat is a very serious and untrue allegationYou have never even spoke with a representative of this company, so I am not sure how you would come to that conclusionEither way, you will not be contacted by this office againRegards, [redacted] ***

Dear Ms [redacted] , FMR was retained to collect on a debt attached to your nameYou spoke with a representative of FMR on 11-16-and refused to verify who we were speaking with and then proceeded to state you were going to call the "NY authority"In situations like this FMR's representatives are instructed to document the account disputed and cease all communication which is exactly what happenedAll collection efforts have been permanently discontinuedFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms***, FMR has been contracted to collect on debt attached to your nameThe first phone that you made to our office was on September 22, 2016, the recording of your conversation with our representative has also been reviewed That representative was professional in attempting to provide the information that was placed in our office including the company you owe; unfortunately you did end the call prior to that happeningYour account was immediately document as dispute, closed with this office, prepared to be sent backThat same day you contacted our office again asking us to remove your number and all other phone numbers being calledYou were again advised that no more calls would be made and that your account would be closed Your family members are not being contacted and we can assure that you will not be eitherRegards, Nick W

Dear Mr [redacted] , FMR has been contracted to handle a personal business matter attached to your nameAfter reviewing your calls to this office, FMR strongly disagrees with everything stated in your complaintWe are required by federal law to verify we have the correct party on the line, you refused both timesAt no time did anyone that represents FMR state anything about jail, that is just pure libelYou will not be contacted againFMR

Dear Ms [redacted] , FMR would like to apologize that you received another phone call, there was a new matter placed in our office on March 31, 2017, and your phone number was attachedWe again would like to assure you that your phone number was removed from the matter on March 7, We assure you that you will not receive any more calls from this officeAgain we apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your name Due to the information between the calls to FMR and the complaint filed here, FMR has made the decision to close the account and discontinue collection effortsIt is possible a past creditor failed to update your account as paid in fullFMR would like to apologize for any inconvenienceRegards, [redacted] ***

Dear Mr [redacted] , FMR has been contracted to handle a personal matter attached to your nameThe two phone calls you made to our office on January 29, were the only phone calls you placed to our officeOn both occassions you were not given any information pertaining to the matter due to the fact we could not verify you were the correct partyYou were assured that you would not recieve any more phone calls from this officeIt seems that you may have spoke to a different company prior to this matter being prior to us receiving the matter We do apologize for any inconvenienceYour phone number has been removed as stated to you and the matter has been closed and returnedRegards, Nick W

Dear Mr***, First I would like to apologize for the wrong documentation being sentThe requested documentation was a verification of debt, which would have provided the requested informationEither way, at this point, FMR has documented the account as disputed and permanently discontinued all collection effortsFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to handle a personal business matter for a specific individualIn attempt to locate this individual your phone number was called in errorIn effort to avoid this from happening again, this representative you spoke with will go through extensive training and be reprimandedAt this time we would like to assure that your phone number has been removed from as database as of August 28t, You will not receive any more phone calls from this officeWe would again like to apologize for any inconvenienceRegards, Nick W

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***