FMR

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have call records and my bank also called these peopleThey are lying and I have also received a letter from the NC Attorney general that will look into the matterI have already saved my call logsThese people are crooks and liars stealing people info Regards, [redacted] ***

Dear Ms [redacted] , FMR has been contracted to collect on debt attached to your nameAs of January 22, you have not received a phone call from this officeYour account has been closed and returnedIt is outside of our control if you are being contacted by a different companyRegards, Nick W

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your nameRegarding the message that was left, it is against federal regulations to provide our company name without confirming the phone number being contacted is the responsible partyThis office is attempting to locate you so that we can provide the details of this matter to you; however based on your allegations of harassment we have made the decision to discontinue all future attempts to contact youThis matter has been closed and you will not receive any further phone calls from this office, Regards, Nick W

Dear Ms [redacted] , Unfortunately you have dealt with fraudulent activity in the pastDue to you refusing to verify any information with FMR, we are documenting this account as disputed and discontinuing all collection effortsFMR would like to apologize for any inconvenienceRegards, [redacted] ***

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your nameCollection activity on this account had permanently ceased as of 12-03-FMR would like to apologize for any inconvenience and the delay in responseYour account has been closed with monetary reliefRegards, Nick W

Dear Ms***, FMR has been contracted to collect on debt attached to your husband’s nameWhen you initially contacted our office and spoke with the representative you were provided all of the information pertaining to the debtAt that time you provided a reason as to why this matter was not resolved prior and even went as far as discussing a payment arrangement Not at any time during the phone call did you dispute the debt, instead you ended the call in the middle of conversationIt is unfortunate that we are not able to help you or your husband at this timeWe have made the decision to discontinue all collection activity; this account has been closed and returnedYou will not be contacted from this office againRegards,

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your name It is important to address the fact that you have never contacted our office or spoken with anyone at FMRYou do not know what this matter is regarding The allegations “scammers” and “crooks” are both unfounded and untrueWe have made the decision to discontinue all communication and return this matter You will not receive any more calls from this officeRegards, Nick W

Dear Ms***,FMR has been contracted to collect on a debt attached to your nameAfter reviewing the complaint, due to the compromise of your identity, FMR has made the decision to close the account with monetary reliefThere will be no further collection efforts concerning this accountFMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , Our policy is to verify location information prior to just mailing out documentation containing personal informationFMR would like to apologize for any inconvenienceFMR will view your complaint as a cease and desistYou will receive no further communication from this office Regards, Nick W

Dear Ms [redacted] , FMR was contracted to collect on a debt attached to your nameFirst and foremost FMR would like to apologize for the delay in respondingYour account with this office has been closed with monetary reliefThe funds paid have been returnedAgain, FMR would like to apologize for any inconvenienceRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on debt attached to your nameWe reviewed the call from 02/28/when you spoke with a representative who explained to you that the account in question was in fact yours and attached to your social security number which you verifiedYou agreed to enter into a payment arrangement to rectify the situationFMR would like to apologize for any inconvenience you may have experienced while dealing with our companySince you are now disputing the account, we have removed your remaining payment and will be reversing the transaction that cleared on 03/Please allow ten business days for the funds to become availableYour account has been documented accordingly and closedRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to handle a personal business matter attached to your nameIn an account was placed with our office, after several discussions with you the account was placed in into a dispute status and returnedUnbeknownst to us, a second matter was placed with our office on August 2, As per this complaint the matter has been closed and returnedWe apologize for the inconvenience and can assure that you will not receive any more calls from this officeRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on a debt attached to your nameAfter reviewing the call on 03-01-you had with a representative, at no time did she mention "lawsuit"FMR has made the decision based on your request to document the file as disputed and discontinue all communicationYou will receive no further collection efforts from this officeRegards, Nick W

Dear Ms***, After reviewing the complaint, and reviewing the conversation you had the representative on 03/30/at 3:pm estClearly you are speaking of a different companyWhen the representative stated that [redacted] was the lender you immediately stated "that was documented as fraud already and you had notified the attorney general and the FCC"But in your complaint you stated that you had never heard of the lenderFurthermore, the absolutely ridiculous allegation of anyone from this office threatening to send a sheriff to your home is simply untrue, and slanderThe representative you spoke with was extremely professional at all timesIf you have any proof to the contrary please provide itI would be more than happy to attach a copy of the conversation you had with the representative of this office if requestedFMR has permanently discontinued all collection effortsYou will receive no further contact from this officeRegards, Nick W

Dear Mr [redacted] , FMR would like to apologize for any inconvenience.The representative you spoke with has since been terminated due to their inability to provide a high level of customer servicePer your request, you will not receive another call from FMRRegards, Nick W

Dear Ms [redacted] , FMR has been contracted to collect on debt attached to your nameThis matter was placed with our office on May 8, 2017, which rules out that you spoke with our company last year and that we were contacting your employer This was also explained to you when you contacted our office on May 15, Our company has not disclosed any information to any of your family members, or has ever used the term “legal issue”During your conversation with our representative you did dispute this matter and it was made clear that your account would be documented as so and returned We have made the decision to permanently discontinue all collection effortsWe can assure you that there will be no further communication to you or your family from this office Regards, Nick W

Dear Mr [redacted] , FMR has been contracted to collect on debt attached to your nameOn August 29, you contacted our office and disputed this debtFor this reason your account was closed and sent backAt no time did a message or anyone you spoke with mention “social media”FMR would like to apologize for any inconvenience and assures you there will be no further communicationRegards, Nick W

Dear Ms***, FMR has been contracted to handle a personal business matter attached to your nameAccording to our records you have not spoke with a representative from our office and would not know what this was matter was pertaining toBased on your request we have closed your account and you will not receive anymore calls from this officeFMR apologizes for any inconvenienceRegards, Nick W

Dear Mr [redacted] , FMR would like to apologize for any inconvenienceI will be reviewing the account and submitting the representatives that you spoke with for further trainingAll collection efforts have permanently ceased, and your account has been documented disputedRegards, Nick W

Dear Ms [redacted] , FMR would like to apologize for any inconvenienceUnfortunately in this industry there are many companies that mishandle accounts including accounts that have been paid in fullWe will take you at your word and document the debt in our office as paid in fullAgain, we would like to apologize for the inconvenienceRegards, Nick W