GBS International

Jean C. in extension 515 was very helpful and patient and explained everything very clearly.

I needed to make a change to our group booking of 10 rooms. It was the second time our plans changed and we had to adjust our reservations. UVC and especially, Aisha was very professional and accommodating, and made the process painless. We can't wait for our trip!

This is my first time trying to use our UVC Gold membership to reserve 2 weeks in the Dreams Las Mareas, Cost Rica. "Christina" in customer service was wonderful in helping me use 3 of my free nights, then 11 days following. She made sure our junior suite was booked as we wanted and took the time to explain the possible insurance and how I can arrange airport transfers.

This was a terrible experience for us. Our personal concerier was horrible. Didn't even get to talk with this person. It was always someone different. It's was a big hasel to get the right discounts and prove. Also trying to make the payment took 4 days cause none of the representative knew where the payment was going. They said they would hold the original deal till Monday which they did not. Missed a whole day of work on Monday the 27 of November trying to get the payment to the right place. This was a very stressful tasks that took 4 days to complete. In the end it costed us time and money when it shouldn't have. When purchased this contract we were told this would be alot easier because we would have a personal concier to do all the leg work. We feel we did all the work and yet we have to pay for there service which is $150 a year. We think it's unfair cause they did not help in our opinion.

We are members with Unlimited Vacation Club. We contacted them recently about doing a price match on our already booked vacation. We were fortunate in that we got Penelope again (worked with her already in the same month). She remembered us from the prior call and made the whole process enjoyable and easy. We can't recommend her enough. Over the past 2 years, we have had positive experiences with this business.

Gabble in customer service went above and beyond for my husband and I. We greatly appreciate all she did for us. It had been a very rough few weeks for us and we thought this was one more thing to add to it. But Gabbie on her own went out on a limb and it paid off for us. Thank you unlimited vacations for hiring such a caring person!

The lady that I talked to was very polite and helpfull with booking our trip

I have had very positive experiences with GBS. I made reservations with Adrian and he was professional and helpful. Would recommend.

Smile was amazing. Would suggest booking! Amazing serviice

Ryan helped me tremendously. He was most accommodating. He spend a lot of time answering all my questions. He helped me book rooms at a Secrets and transportation to and from the airport. Ryan was very knowledgeable and polite. I would love to book with him again next time.

I've been a member of Unlimited Vacation Club for 3 years and every time I need them or have a question they help promptly and professionally.

Had a wonderful experience today with Jonathan R. guiding me though my booking process. I barely had to wait before a customer service representative was available to talk to me. My phone lost service in the middle and Jonathan made sure to call me promptly to resume booking. The booking process was seamless and efficient even though I was using part premiere nights and part unlimited nights. Thanks for making the start of our vacation great from the very beginning!

I called today to make changes to my existing reservation. Ryan helped me . He was extremely courteous and professional. He went above and beyond to make my experience with Unlimited Vacation Club enjoyable. Thank you Ryan.

Ryan was very professional and helpful in booking our trip.

nice customer services over the phone maylife alot easy thank you

Miss Angelina took care of me, she was very kind with a lot of cordiality; In summary an excellent attention and treatment.

Spoke with Victor who was very polite and appropriate in fluent English and my issue was resolved quickly. Thank you.

Ryan helped me today and he was so helpful and patient with me to plan my next trip. Thank you

Victor did a great job assisting me in planning my next visit to Secrets Wild Orchid Montego Bay JM. Thanks Victor!!

I never have a bad experience. The people are always professional, courteous and willing to help