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Revdex.com ID# [redacted] Dear [redacted] : This person's phone number has been removed from our data base and they will not receives calls from us againThank you, Respectfully yours, Customer Service Geek Support Live

Don W [redacted] was straight forward with his presentation So happy to have a viable program to keep me safe Thanks [redacted]

Revdex.comID# [redacted] Dear [redacted] :We offer free computer diagnosticsLong string of numbers could be Customer ID or remote session IDCustomer can chose to buy our service after diagnostics, however, there is no obligationThank you,Respectfully yours,Customer ServiceGeek Support Live

BBBID# [redacted] Dear [redacted] Please be advised, We have added Daytime Phone: ###-###-#### to our Do Not Call List and our data base.Thank you,Customer ServiceGeek Support Live

Dear [redacted] : Most of things written by complainer in itself explains that we did the right thingWe don't sell computers, we offer it complimentary with our Incident based plan that provides all future computer support services for particular computers for freePlus, customer also gets software's worth hundreds of dollars with the plan and quarterly detailed computer servicing tooWe have honored all our commitment with the customerTherefore, I see no reason for this complain Customer benefits with this service as they don't have to spend anything for computer technical assistance in the future, unlike other companies who charge annual recurring feesThank you as always for your assistanceCustomer Service Geek Support Live

Joseph B [redacted] has been extremely helpful in explaining everything to me and in resolving my problems This also includes the setup of my laptop computer

Associates at this company have lied to me on several occasions when attempting to access the service I had paid forSome associates have actually hung up the phone in the middle of my conversationI have no confidence in this firm and will never recommend it to anyone (friend or foe)

Complaint: [redacted] I am rejecting this response because: Removing my phone number from the database doesn't prevent these unethical tactics for sales to be used against... unsuspecting people who are not tech savvy. An investigation into their sales practices should be reviewed. Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will need to know if they will return my money and when because when they cancel my service I will have to take my computer to a local computer service in my town Sincerely, [redacted]

Revdex.comID# [redacted] Dear [redacted] We have checked our records in depth We have no records of contacting phone number ###-###-#### As a precautionary measure we have added the above mentioned phone number to our DO NOT CALL LIST Please be rest assured that we will not make any calls to the same numberRespectfully yours, Customer Service Geek Support Live

Complaint: [redacted] I am rejecting this response because: I was told that the company would perform technical analysis and support at no charge, but that after the service was completed, I would have to pay and an invoice was shown on my screenI could not access my computer during this timeIn essence, my computer was held hostage unless I filled out the credit card information on the invoiceTh "technician" said his name was "Phillip" and he was a Windows technicianWhen I realized that this was a scam, I contacted my personal computer service provider who told me to turn the computer off and bring it to him, which I didHe removed the problem that was blocking my access to my own computer and made sure that it was secureHe advised me to check all my password protected applications to make sure that my data was safeBasically, I couldn't use my own computer without providing credit card information to this scammerIn order to get my computer working again, I was forced to have this company's software removed by my own computer specialistI will not consider this complaint resolved without receiving reimbursement for the cost of recovering my computer: $ Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com ID# [redacted] Dear [redacted] We have contacted customer multiple times, however he does not let our technician help him with his computer issues and hangs upFor some reason unknown to us, he thinks our technician is on his computer full time, which is not the truthWe get on customers computer only when they call us for support and allow usHe should speak with us so, that we can understand his computer issues and help to fix itHe should call, our Senior Manager, Mark, and he will be happy to go over his account with us.Respectfully yours,Customer ServiceGeek Support Live

Michael was very easy to work with and didn't waste anytime finding and fixing the problems I have he is an asset to his companyI recommend this company very highly

Complaint: [redacted] I am rejecting this response because:I am still receiving calls from this company from [redacted] This company has not respected my request to cease these harassing callsThe sales people or person, as it is always a similar Eastern Idian accented male, have been rude and unsympathetic to my request to stop callingToday 1/26/I have received six calls between 11:am and 6:21pm EST Please help Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI will let you know if they call me again Sincerely, [redacted]

Revdex.comID# [redacted] Dear [redacted] We have checked our records in depth We have no records of contacting phone number ###-###-#### As a precautionary measure we have added the above mentioned phone number to our DO NOT CALL LIST Please be rest assured that we will not make any calls to the same number.Respectfully yours,Customer ServiceGeek Support Live

Revdex.com ID# [redacted] Dear [redacted] : It is very much possible that someone misrepresented our company to [redacted] Please be assured that he will not receive any calls from us We took his phone number off our data baseThank you, Customer Service Geek Support Live

Revdex.com ID# [redacted] Dear M [redacted] I'm sure this is a case of misunderstanding We will contact the customer and resolve this issue We also will refund if requiredSincerely yours, Customer Service Geek Support Live

Revdex.com ID# [redacted] Dear [redacted] We have already shipped The Disc to below mentioned address: [redacted] For some reasons if you still haven't received it, kindly, let us know, so, that we can send again or help upgrade online Respectfully yours, Customer Service Geek Support Live