Geek Support Live

Ben P*** from geek support live is a great tecvery knowledgeable and would promote this company to anyone

I thought Tracy was very helpful and polite

Revdex.comID#***Dear ***:We offer one time free computer diagnostics and we don't need customer's credit card informationWe don't have any record of calling phone number *** ***However, we will take this number off our data list. RESPECTFULLY YOURS,CUSTOMER SERVICEGEEK
SUPPORT LIVE

Terry has always helped me in a professional mannerDemonstrates a genuine desire to solve the issues I have with my computer

Complaint: ***
I am rejecting this response because: Removing my phone number from the database doesn't prevent these unethical tactics for sales to be used against unsuspecting people who are not tech savvyAn investigation into their sales practices should be reviewed
Sincerely,
*** ***

It took more time than expected but it seems like the problem was resolved

They called my job, wouldn't repeat their name, said they were from "Geek Support Live" and told me I had a virus on my computer (how the heck they could know that is beyond me because we do not have an account with them and we have firewalls- so unless they admit to hacking....) and then told me in the same breath that I need new software and it will cost $I laughed reflexively, because this whole call was absurd, and asked them not to call againThis is the second time they have called my job, which is a non-profit art centerI have anti-virus software and it works just fineThese guys are total losersThe number they called me from is ###-###-####I reported them to the FTCThis is a big SCAM for a BIG sum of $Don't be fooled!

I have always recieved very good response to every request I have made for assistanceTechnicians are always very polite and knowlegableJoseph brown has been a good example of this very good response my needs

To: MgrI like to commend Tracy R** for a job well done in assisting me with my Computer issues S's always polite and very knowledgeable about my needs She's a great asset to Geek Support Live and this great asset and deed should not go unnoticed by her Supervisory/Management Staff

services are good pc working perfectly fine thank you (phillip) geek support live

I found Terry to be very helpful He fixed the problem I was having with my computer in a timely fashion, which was of the up most importance to meHe was very polite and courteous as well

I NEEDED HELP TO GET THE aDOBE FLASHPLAYER TO WORK AND SO CALLED GEEK SUPPORT LIVEJoseph B*** helped me quickly and was polite and did a good job

Revdex.comID#***
Dear ***:
Kindly, call our customer service for service cancellation and we shall be happy to assist you
" background-">Respectfully yours,
Customer Service
Geek Support Live

Revdex.comID# ***Dear ***:Mr*** ** *** had signed up with us and paid $for the service and was not charged anymoreOur manager, Mark Williams, did call him to investigate in regards to additional charges and found that he paid to some other company believing it was Geek Support Live
and he possibly was misled by themThey gave him a number for them that does not existWe will cooperate in any possible manner with him to assist him and the same message was conveyed to him as wellHowever, we are not responsible for any money he paid to them. Should, you have any queries, kindly, feel free to contact us.Customer ServiceGeek Support Live

Revdex.comID#***Dear ***:Please be advised that this person's phone number has been removed from our data base.Thank you,Customer ServiceGeek Support Live

Complaint: ***
I am rejecting this response because:This group of people need to stop operating
as a businessThey are not operating with integrity, they are making claims, they are soliciting for business in an unethical wayPlease review the activities of this business before someone who is not so careful loses moneyThis is not fair to hard-working people
Sincerely,
*** ***

Revdex.comID# ***
Dear ***:
The phone number has been removed from our data
baseRespectfully yours,
Customer Service
Geek Support Live

Terry has helped me very much on the installing and working my computer He is the reason I will continue with Geek Support liveHe is very patient and helpful

Terry & Sam was very good at repair this computer an I thank the both very much with the help

Sarina C*** was very pleased to work with and that she took care of my computerFor I had ask this to be done many times in the pastThanks to MsC*** for her time to fix it and without any any high pressure to sell me something that he wants me to buyMsC*** got to the bottom and fix it in no timeKeep up the good workThanks