Geek Support Live Reviews (519)
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Geek Support Live Rating
Address: 122 Pearl St # A, Enfield, Connecticut, United States, 06082-3546
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I have always recieved very good response to every request I have made for assistanceTechnicians are always very polite and knowlegableJoseph brown has been a good example of this very good response my needs
Ben P*** from geek support live is a great tecvery knowledgeable and would promote this company to anyone
I thought Tracy was very helpful and polite
Revdex.comID#***Dear ***:We offer one time free computer diagnostics and we don't need customer's credit card informationWe don't have any record of calling phone number *** ***However, we will take this number off our data list. RESPECTFULLY YOURS,CUSTOMER SERVICEGEEK
SUPPORT LIVE
Complaint: ***
I am rejecting this response because: Removing my phone number from the database doesn't prevent these unethical tactics for sales to be used against unsuspecting people who are not tech savvyAn investigation into their sales practices should be reviewed
Sincerely,
*** ***
They called my job, wouldn't repeat their name, said they were from "Geek Support Live" and told me I had a virus on my computer (how the heck they could know that is beyond me because we do not have an account with them and we have firewalls- so unless they admit to hacking....) and then told me in the same breath that I need new software and it will cost $I laughed reflexively, because this whole call was absurd, and asked them not to call againThis is the second time they have called my job, which is a non-profit art centerI have anti-virus software and it works just fineThese guys are total losersThe number they called me from is ###-###-####I reported them to the FTCThis is a big SCAM for a BIG sum of $Don't be fooled!
Terry has always helped me in a professional mannerDemonstrates a genuine desire to solve the issues I have with my computer
It took more time than expected but it seems like the problem was resolved
I found Terry to be very helpful He fixed the problem I was having with my computer in a timely fashion, which was of the up most importance to meHe was very polite and courteous as well
services are good pc working perfectly fine thank you (phillip) geek support live
To: MgrI like to commend Tracy R** for a job well done in assisting me with my Computer issues S's always polite and very knowledgeable about my needs She's a great asset to Geek Support Live and this great asset and deed should not go unnoticed by her Supervisory/Management Staff
I NEEDED HELP TO GET THE aDOBE FLASHPLAYER TO WORK AND SO CALLED GEEK SUPPORT LIVEJoseph B*** helped me quickly and was polite and did a good job
Revdex.comID#***
Dear ***:
Kindly, call our customer service for service cancellation and we shall be happy to assist you
" background-">Respectfully yours,
Customer Service
Geek Support Live
Revdex.comID# ***
Dear ***:
The phone number has been removed from our data
baseRespectfully yours,
Customer Service
Geek Support Live
Complaint: ***
I am rejecting this response because:This group of people need to stop operating
as a businessThey are not operating with integrity, they are making claims, they are soliciting for business in an unethical wayPlease review the activities of this business before someone who is not so careful loses moneyThis is not fair to hard-working people
Sincerely,
*** ***
Revdex.comID#***Dear ***:Please be advised that this person's phone number has been removed from our data base.Thank you,Customer ServiceGeek Support Live
Revdex.comID# ***Dear ***:Mr*** ** *** had signed up with us and paid $for the service and was not charged anymoreOur manager, Mark Williams, did call him to investigate in regards to additional charges and found that he paid to some other company believing it was Geek Support Live
and he possibly was misled by themThey gave him a number for them that does not existWe will cooperate in any possible manner with him to assist him and the same message was conveyed to him as wellHowever, we are not responsible for any money he paid to them. Should, you have any queries, kindly, feel free to contact us.Customer ServiceGeek Support Live
Sarina C*** was very pleased to work with and that she took care of my computerFor I had ask this to be done many times in the pastThanks to MsC*** for her time to fix it and without any any high pressure to sell me something that he wants me to buyMsC*** got to the bottom and fix it in no timeKeep up the good workThanks
Terry & Sam was very good at repair this computer an I thank the both very much with the help
I have been called by the "geek support" people several times in the same few daysFrom blocked and unknown numbers to 1-numbersIt's the same thing every time, telling me they detected something bad on my computerThe first few times, when I asked them how exactly they had access to my computer, they simply hung up on meThe last call, I fought back and asked the lady where she was from because I loved her accentShe said Connecticut, and as she kept trying to rush me into giving her remote access to my computer, I cut her off and asked her if she had ever let a man *** *** ***She told me that was flattering, but again rushed me into the request for total access to my computerI cut her off one last time and told her that her accent was driving me wild and I really wanted to *** *** *** *** ***She exploded on me, cursing me, pretty much worse than I've ever heard in my lifeI doubt they will call me again