Global Warranty Group

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have still not received the check as promised from the company as promised when I filed this complaintSincerely, [redacted]

check # [redacted] for $sent 6/**

check #*** for $was sent out of our ** offices on 3/*/

check #*** for $sent 4/*/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I understand the issue now, but I choose to cancel the claim and have my money refundedI put up money being told I was being sent a phone, and because that is not happening I want to have my copay refunded and ensure the hold is refunded as well.
I called again two days ago to cancel the claim, and again they have not gotten back to me within the 24-hours they promiseI would like to be contacted by Global warranty group to confirm the claim has been cancelled and money refunded
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check #*** for $was mailed out of our ** offices on 3/*/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
/>
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
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The matter has been resolvedI received my cheque today
Sent from my iPhone
Sincerely,
*** ***

check #*** for $was mailed out of our ** offices on 2/**/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I went to We R Wireless to get the phone multiple times and they never had a phoneI also contacted Global multiple times and told them that the store did not have a phone for me and they needed to find another method to get me a phone. Just because they issued a PO, does not mean that a phone was ever provided to me, it was notIt is Global wireless responsibility to make sure that I get a phone, not mine to hunt it down for themI went at least five times to the store before I gave upI waited over a month for a phone and never received oneGlobal wireless never once contacted me to update me on where a phone would be, I had to call every time and, bottom line, never received a phoneAt this moment I have just called the store three times, waited at least rings and no one picks upHow did it become my responsibility to fulfill the claim on my own? Both the store and Global are unreliable
Global is threatening me with a cancellation fee!? Global did not provide the service I paid forThey expect me to continue to pay them for a service they are failing to provide and then threaten me with a cancellation fee?
This is highly unethical business practiceGlobal should be refunding all money paid to them and writing an apology, not threatening to charge me further
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check #*** for $sent 3/**/from our ** offices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution
is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by Global Warranty Group, LLC regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
/>
*** ***

I apologize when we cancelled your claim we should have refunded the hold and the deductible for you. I have refunded both the $and $today 4/*/but it can take 3-business days to show on your end. I apologize for the issues

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received payment from the company as agreed and have not had any indication as to when I can expect paymentI been waiting for over a month now and no one from the company has contacted me regarding the status of my claim.
I would like to know when this matter can be resolved
thank you,
*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
%

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:">
[Your Answer Here]
I can not accept this response until the check arrives in the mailI have been told previously by one of their customer service representatives that a check had been mailed, yet it never arrivedI was then told my another customer service representative that nothing had ever been mailedHopefully it will arrive by early next week (if not this week, due to the holiday), and this can be resolved
Regards,
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

check #*** for $was mailed out of our ** offices on 3/*/

Device was shipped to the shipping address listed on the account and we have not been notified that there was a problem with the address
We will call *** *** today to get an updated address and will reship the phone
Thank you,
Shipping address
on file:
*** ***
*** *** ***
*** *** *** *** *** ***