GM Financial

Complaint: [redacted] ? Hello,Attached is a copy of my old tradeline with GMUpon further research, this was actually my first ever car financed with them: Hyundai SonataI was in a car accident with this car, which totaled itProgressive Insurance paid GM $11,060, the pay off amount for the car, by my due dateThere is no way this should be affecting me negatively, as Progressed be paid GM Financial on time.As requester my SSN is [redacted] ***.? Please let me know if you need anything else!? Regards, [redacted] ***?

April 10, Re: Complaint ID: [redacted] ? ? ? ? ? ? [redacted] Dear Mr [redacted] , As previously explained on April 9, 2018, GM Financial is currently reviewing your accountA full response will be issued once the review has been completed Sincerely, GM Financial

April 18, Re: Complaint ID: [redacted] ? ? ? ? ? [redacted] Dear Ms [redacted] , Thank you for the correspondence sent to the Revdex.com I have reviewed your concerns and would like to offer the following information Our records indicate that on February 12, 2018, a release of lien and motor vehicle title were mailed to your address on file Please be advised, an additional notarized release of lien was sent to your address on file via FedEx tracking number [redacted] ? and was delivered on April 10, As previously advised, GM Financial is unable to provide an additional title as the original title was mailed to you on February 12, Please contact the New Jersey Department of Motor vehicles and provide the required documentation in order to request a duplicate title If you have any additional questions regarding this matter, please feel free to contact GM Financial at [redacted] ? Sincerely, GM Financial

Thank you for forwarding the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your full GM Financial account number or the last digits of your social security numberUpon receipt of this information I will research this matter Sincerely, GM Financial

Complaint: [redacted] I am rejecting this response because: I appreciate that, but is there anything else you can do, that really doesn't make a lot of difference as to when I will get the loan paid off At least full payment of late charges waived would be appreciated Thanks Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , I do? not just accept the response from GM Financial as satisfactoryI will not be satisfied until GM Finance has corrected this matter completelyIf the tables were turned GM Financial would be calling me times a dayThis response will NOT let me change the subject line to I DO NOT ACCEPT THE BUSINESS'S RESPONSE Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, ***? [redacted] ***

Thank you for forwarding the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your full GM Financial account number or the last four digits of your social security numberUpon receipt of this information I will research this matter Sincerely, GM Financial

The reason I rejected because I found it ridiculous for them to ask from me the proof of clear account when they have all the access to check it from their finance department my account, why and why it should be from me , I don't understand, this is my money I'm fighting for, why it's so easy for them to take away my money & now they're giving me hard timeThey are heartlessI'm just so mad because on vacation with no more cash is so frustratingI don't think so they do understand my side

July 12, Re: [redacted] Complaint ID: [redacted] Dear Ms [redacted] , Thank you for the correspondence sent to the Revdex.com with regards to the missing paymentI have reviewed your concerns and would like to offer the following information Please be advised, the payment in question was located on July 9, The payment allocation is being corrected and will be backdated to reflect the date of receiptPlease note all resulting late fees have been reversed Please be assured that GM Financial gives customer service a high priority and is totally committed to achieving excellenceWe would like to apologize for any inconvenience you may have experienced as a result of this situation Should you have any further questions or require additional assistance with regard to this matter, please contact GM Financial directly at ###-###-#### Sincerely, GM Financial

Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information.Our records reflect that a Power of Attorney for registration purposes was issued to you on October 30, and that you registered the vehicle on December 7, 2015.If you have any further questions or require additional assistance regarding this matter, please contact GM Financial at 1(800)369-5212.Sincerely,GM Financial

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] the check was issued on July 10, but sent by slow mail, it may get here in days & I still don't have my car

July 31, Re: Complaint ID: [redacted] [redacted] Dear Mr [redacted] , Thank you for the correspondence sent to the Revdex.comAt this time, GM Financial is currently working on this matterAs a supervisor from our Customer Service department will also be in touch with you If you have any further questions or are in need of additional assistance regarding this matter, please contact GM Financial at [redacted] Sincerely, GM Financial

I hope this will resolve and correction of my credit report has been done this timeI need for it to be removed off my credit report for it not to negatively affect my creditI hope this is the correction that is done now Regards,

August 23, Re: Complaint ID: [redacted] ? ? ? ? ? [redacted] Dear Mr [redacted] Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your full GM Financial account number or social security numberUpon receipt of this information I will research this matter Sincerely, GM Financial

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10853893, and find that this resolution is satisfactory to me? I would also like to let GM Financial know if it is not handled in the manner they are stating, I will again file another complaint so I hope they did what they said they were going to do

September 19, Re: Complaint ID: [redacted] ? Dear Ms***, Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your full GM Financial account number or social security numberUpon receipt of this information I will research this matter Sincerely, GM Financial

May 18, Re: [redacted] ? ? ? ? ? Complaint ID: [redacted] Dear Ms [redacted] , Thank you for the correspondence sent to the Revdex.comAt this time, GM Financial is currently reviewing your accountPlease allow additional time for your request to be reviewedOnce the review has been completed, a response will be communicated to you via regular mailShould you have any questions while we review your account, please feel free to contact GM Financial at ###-###-#### Sincerely, GM Financial

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] I am not familiar with the attachment sent? I am just requesting that GM Financial remove this account from all three of the bureaus.?

January 4, Re: Complaint ID: [redacted] ? ? ? ? ? [redacted] ? Dear Ms [redacted] , Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter Sincerely, GM Financial