GM Financial

Thank you for forwarding the correspondence sent to the
Revdex.comI would like an opportunity to address your concerns,
however more information is requiredAt your earliest convenience, please
forward me your full account number or social security numberUpon
receipt of
this information I will research this matter
Sincerely,
GM Financial

Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information.We are aware that incorrect information was provided within our previous response regarding your interest rate and payment amount. Additional information that included the correct information of 17.25% APR and a mothly installment of $349.82, was sent with the promised copies of your Contract, Account Payment History, and Simple Interest Maturity NoticeThese items were mailed to you on June 2, 2016, please allow 7-business days to recieve.Should you have any further questions or require additional assistance, please contact Customer Service at ###-###-####.Sincerely,GM Financial

November 7,
Re: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Our records
indicate that the refund check in the amount of $was sent to your address of record on November 6, using FedEx overnight, Tracking #***Please be assured that GM Financial gives customer service a high priority and is totally committed to achieving excellenceWe would like to apologize for any inconvenience you have experienced as a result of this situation
If you have any further questions or are in need of additional assistance regarding this matter, please contact GM Financial at ***
Sincerely,
GM Financial

Complaint: ***Here is the letter that I sent out a couple months ago with the acct# on it. Thank you for looking into this
Regards,
*** ***

May 18,
Re: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your
earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

PLEASE ADVISE WHERE I CAN DELIVER THE CAR!! I DO NOT WANT IT !

September 29,
Re: Complaint ID: ***
*** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Our records reflect that your loan charged off on November 12,
in the amount of $10,
Should you have any further questions or require additional assistance with regard to this matter, please contact Customer Service at ***
Sincerely,
GM Financial

Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest convenience, please forward me your full GM Financial account number or social security numberUpon receipt of
this information I will research this matter
Sincerely,
GM Financial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and spoke with *** *** who's the VP and he explained the same information to me so this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:Your company is a load of crap
Regards,
*** ***

May 7,
Re: Complaint ID: *** *** ***
Dear *** ***,
Thank you for the correspondence sent to the Revdex.com I have reviewed your concerns and would like to offer the following information
Our records indicate that on February 8, 2018, a release of lien and motor vehicle title were mailed to your address on file Please be advised, an additional notarized release of lien was sent to your address on file via FedEx tracking number *** and was delivered on May 7, at 11:am, left at front door
Unfortunately, GM Financial is unable to provide an additional title as the original title was mailed to you on February 8, Please contact the New Jersey Department of Motor vehicles and provide the required documentation in order to request a duplicate title
If you have any additional questions regarding this matter, please feel free to contact GM Financial at ###-###-####
Sincerely,
GM Financial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

April 23,
Re: *** ** *** Complaint ID: *** GM Financial Account No.: ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comAt this time, GM Financial is
currently reviewing your accountPlease allow additional time for your request to be reviewedOnce the review has been completed, a response will be communicated to you via regular mail
Sincerely,
GM Financial

March 21,
Re: Complaint ID: *** *** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information
As previously explained, as outlined in the Lease agreement (See Page 2, under Other Terms and Conditions Return of the Vehicle), you will return the vehicle in clean conditionIf you do not buy the vehicle from us under your purchase option, you agree to return the vehicle to us at a place we designateWhen you return the vehicle, you must give us a completed, signed odometer disclosure statementYou agree to pay us any amounts you owe under the Lease and have not paid
Please be advised, GM Financial does not provide you an Odometer Disclosure StatementThis document must be obtained from the dealership from which you turned the lease vehicle intoPlease remit your odometer statement to GM Financials Remarketing department via email to *** or you may fax the documents to fax number ###-###-####
Should you have any further questions or require additional assistance with regard to this matter, please contact Customer Service directly at ###-###-####
Sincerely,
GM Financial

In my contract it does not say that I have a daily since 6% interest rate and you guys are charging me that you guys are a bunch of predatory lenders stealing from poor people your contract is

March 7,
*** *** ***
*** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information
Our records reflect that you made a phone call to GM Financial on February 22, to cancel your Auto PayOn February 27, a payment was drafted in the amount of $Please note that your cancellation request must be received at least days prior to your payment date to ensure cancellation
Please be advised that the payment received on February 27, was returned by your bank due to “Stop Payment” on March 1, In efforts to resolve this matter, a refund has been requested and is being processedA check in the amount of $will be mailed to the address on file
Should you have any further questions or require additional assistance in regards to this matter please contact GM Financial at ###-###-####
Sincerely,
GM Financial

February 15,
Re: Complaint ID: ***
*** ***
Dear Mr***
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest
convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

May 2,
Re: Complaint ID: ***
*** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Our records reflect that on
February 23, you spoke with a GM Financial representative who advised you on how to set up and verify the Western Union Recurring PaymentsOn March 4, Auto Pay was set up online through MyAccountBoth of these payment methods are customer driven and initiated, and caused a double payment on your accountPlease be advised your account is currently set up on Western Union Recurring PaymentsThe Automatic Payment Plan was canceled on April 13, per your request, and an Auto Pay cancelation letter was sent to you on that same day
A refund has been requested and completedCheck number ***, in the amount of $was sent to the address of record on April 27, via overnight mail, with a tracking number of ***Our records reflect that the check was delivered on April 28,
We apologize for the poor level of service you feel you have received Please be assured that GM Financial gives customer service a high priority and is totally committed to achieving excellenceWe appreciate you bringing this matter to our attention and apologize for any inconvenience this has caused
Should you have any additional questions regarding this matter please feel free to contact Customer Service at ***
Sincerely,
GM Financial

May 21,
Re: Complaint ID: *** *** ***
Dear *** ***,
Thank you for the additional correspondence sent to the Revdex.com I have reviewed your concerns and would like to offer the following information
Our records reflect a payoff was received in the amount of $and was applied to the account with an effective date of January 1,
Due to a recent enhancement, an issue was identified Consistent with our obligation to report only accurate information, GM Financial has suppressed reporting while remediation efforts are ongoing On May 10, 2018, GM Financial submitted an update to the credit reporting agencies regarding the current status of your account to reflect paid in full Please allow the credit bureau reporting agencies 30-days to reflect these updates We apologize for any inconvenience this has caused and appreciate your patience
I have mailed a copy of the paid in full letter and a credit rating letter for your review If you have any additional questions regarding this matter please feel free to contact GM Financial at ###-###-####
Sincerely,
GM Financial

March 5,
RE: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest
convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial