Great American Readers

Initial Business Response /* (1000, 5, 2015/10/21) */
Dear Mr. [redacted],
Thank you for contacting Great American Readers regarding the complaint filed by Mrs. [redacted]. Our company is extremely apologetic for this unfortunate situation and has made the necessary changes to insure that it...

does not happen again in the future. We have also provided Mrs. [redacted] with her desired resolution and thank her for bringing this situation to our attention. Thank you and please contact us with any questions.
Respectfully,
Great American Readers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.thank you

Revdex.com               9/21/17 Thank you for bringing this matter to our attention.We are pleased to report we have contacted our customer. We have discussed all concerns, we have changed some of the magazines for her and also...

sent out a change list for her review.Ms. [redacted] is happy with resolution.If any questions, please contact us.SincerelyGreat American Readers

Initial Business Response /* (1000, 5, 2015/07/16) */
Dear Mr. [redacted],
Thank you for contacting Great American Readers regarding the complaint filed by Mr. [redacted]. We have made multiple attempts to contact Mr. [redacted] to resolve this matter to his satisfaction. Unfortunately, all such...

attempts have gone unanswered, and all messages left have gone unreturned. Therefore, we welcome Mr. [redacted] to contact us at his convenience and we will gladly assist him. Thank you.
Respectfully,
Great American Readers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Dear Revdex.com Representative,Thank you for contacting Great American Readers regarding the complaint filed by [redacted].  We have attempted to contact Ms. [redacted] to discuss her concerns, but have been unable to reach her.  Regardless, we hereby agree to provide her with her desired...

resolution, and we apologize for any inconvenience that she may have experienced.  Thank you for your assistance and please contact us with questions.Great American Readers

Revdex.com   5/18/17 Revdex.com Thank you for bringing this matter to our attention, we take all complaints very seriously.We are pleased to inform you we have spoken with our customer and she is satisfied as to resolution on her order.If there are any questions, please contact...

us.SincerelyGreat American Readers

Revdex.com  6/20/17 Thank you for bring this matter to our attention, we take all complaints very seriously.We are pleased to report we have contacted Mr. [redacted] and he is happy with the resolution of eliminating any more payments on his order and including his number on our internal DNC.This...

order has been canceled.If any questions, please contact us.SincerelyGreat American Readers

Revdex.com 6/28/17Thank you for bring this matter to our attention.We have spoken with customer advising we have cancelled order, placed on internal DNC, and no further billing.also advised will receive a few more magazines.If any questions, please contact.SincerelyGreat American Readers

Mr. [redacted],Thank you for contacting Great American Readers regarding the complaint filed by Ms. [redacted].  We are pleased to report that we have contacted the complainant and resolved this matter to her satisfaction.  We thank the Revdex.com for its assistance and welcome any questions that...

you may have.  Thank you.Sincerely,Great American Readers

Initial Business Response /* (1000, 5, 2015/11/25) */
Mr. [redacted],
Thank you for contacting Great American Readers regarding the complaint filed by Mr. [redacted]. After careful consideration, we hereby agree to provide Mr. Thomas with his desired resolution. We thank the Revdex.com for its...

assistance with this matter and welcome any questions that you may have. Thank you.
Great American Readers
Initial Consumer Rebuttal /* (2000, 7, 2015/12/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company canceled my subscription. I have no further complaint with them.

Dear Mr. [redacted],Thank you for contacting Great American Readers regarding the complaint filed by Ms. [redacted].  We hereby confirm that we have delivered Ms. [redacted]'s desired resolution and have sent her written confirmation to this effect.  Therefore, we now consider this matter...

closed, but welcome any questions that you may have.  Thank you.Great American Readers

Initial Business Response /* (1000, 5, 2015/07/22) */
Dear Mr. [redacted],
In response to the complaint filed against Great American Readers (GAR) by Mr. [redacted], GAR has provided this consumer with his desired resolution and now considers this matter resolved. We thank the Revdex.com for its...

assistance and wish Mr. [redacted] the very best.
Respectfully,
Great American Readers

Initial Business Response /* (1000, 5, 2015/05/24) */
Dear Mr. [redacted],
Thank you for contacting Great American Readers regarding the complaint submitted by[redacted]. We have spoken with Mr. [redacted] and arrived at a mutually agreeable resolution. We thank Mr. [redacted] for his feedback and...

welcome any additional questions that you may have. Thank you.
Respectfully,
Great American Readers

Aug 4 2016RE [redacted] Revdex.com.Thank you for bringing this matter to our attention .We have been in touch with customer, no payments have been processed.Order has been canceled If there are any questions , please let us know.SincerelyGreat American Readers

Initial Business Response /* (1000, 6, 2016/03/08) */
Dear Mr. [redacted],
Thank you for contacting Great American Readers regarding the complaint filed by Ms. [redacted]. We have since spoken with Ms. [redacted] and believe we have resolved this matter and her concerns. We thank the Revdex.com for its...

assistance and welcome any additional questions that you may have. Thank you.
Great American Readers
Initial Consumer Rebuttal /* (2000, 8, 2016/03/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My issue has been resolved but I do want to bring to the attention of the Revdex.com that the company called me from a number that my caller ID said was," Discount 4 U Dj." I just believe that others may not be answering the call they get from them since it does not say Great American Reader. I know for a fact that a couple years ago I ignored that call ,but since I knew what the number really was now I answered.

Revdex.com10/13/16 RE [redacted] Thank you for bringing this matter to our attention. We have contacted Ms. [redacted] , she is happy with resolution, eliminate further payments and cancel order.If any questions, please contact us.SincerelyGreat American Readers

Revdex.com  6/28/17 Thank you for bringing this matter to our attention.We have tried contacting customer, on 6/19 and 6/20  left messages to return our call in regard to her complaint.This order has been canceled and also number put on our internal DNC.If any questions, please contact...

us.SincerelyGreat American Readers

Mr. [redacted],Thank you for contacting Great American Readers regarding the complaint filed by [redacted].  While we have been unable to reach Ms. [redacted] to discuss this matter, we have resolved to provide her with her desired resolution.  Therefore, we would like to thank Ms. [redacted] and...

the Revdex.com for this opportunity to respond and remain available for questions.  Thank you.Great American Readers

Dear Mr. [redacted],Thank you for contacting Great American Readers regarding the complaint filed by [redacted].  Since receiving this complaint, we have made three attempts to contact Ms. [redacted].  Unfortunately, all such attempts have gone unanswered.  Regardless, we have delivered...

Ms. [redacted]'s desired resolution and thank the Revdex.com for helping with this outcome.  Thank you.Respectfully,Great American Readers