Hagge Auto Sales

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] After speaking with Fawn, I was more frustrated and disgusted then I ever thought possibleI went to this facility, presented my insurance, they were paid per my [redacted] fee scheduleThey participate with [redacted] insurance, therefore they have to accept what they were paidThis whole bill is over a wrist guard that I never needed and never receivedFawn told me this is a privately owned facility therefore they can bill whatever they wantThis I believe is why they continued to add feesFawn told me everyone whether they have insurance or not must sign a paper stating they are responsible for the bill whether they participate with insurance or notFawn kept telling me my insurance company took money back that's from [redacted] this is why they reported me to collections and therefore destroyed my creditWhen I spoke to my insurance company they told me [redacted] cannot make you pay over and above what your insurance paid if they participate and sign a contract, which they didMy insurance also said they took money back because [redacted] coded and billed improperly adding charges for services never performed , and attached another patients services to my billIn addition [redacted] continues to send bills to their patients holding them accountable if ***, [redacted] or any insurance company such as medicare takes money back fro themAnd Fawn further said I never responded therefore I must pay all the moneyWhen I have called [redacted] over times, they refused to talk to me, called their billing company over times they kept telling me this is a mistake at the facility call them back, left Fawn over messages only received a response after I went on Facebook and told my storyI was promised letters over a week ago, received nothingI will not accept this company's actions until they send me the letters, proof they wrote off their fake bills, Proof they removed me from their collections agency, Proof they wrote to all three credit bureaus (by sending me a copy of the letter) etcWhat scares me the most is they call you, report you to collections and bully and harass people, especially our elderlyThis is all a marketing strategy so you just pay them so they go awayThis is the USA I ask you please investigate these companies in your state I wish the nation would shut them downMany insurance companies will no longer allow coverage for [redacted] ***, thank the ***!!!!!

August 28, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] ,In regards to case number [redacted] for Mr [redacted] , upon review Receivables Management Systems (RMS) is not locating Mr [redacted] information by the information provided Mr [redacted] is welcome to contact RMS and speak to a supervisor and provide more detail information and we will be glad to assist in this matter.Should you have further questions, please contact our officeSincerely,Stephanie [redacted] Receivables Management Systems

This is in regards to case number [redacted] for [redacted] *** Upon review of Ms [redacted] account in our system, Receivables Management Systems have mailed documentation to the address on file Our office will request additional documentation from the original creditor and upon receipt we will send to Ms [redacted] via mail at the address listed in this complaint.We encourage Ms [redacted] to contact our office directly to assist her further in this matter.Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] , Receivables Management Systems, [redacted]

On [redacted] *** I filed a complaint in regards to this company ignoring my validation requestThey proclaimed that they never received my request however my proof of delivery slip [redacted] says it was delivered [redacted] I was told that the documentation or contract bearing my signature would be obtained from the original creditor and then provided to meTo date I still have not received a responseThis company is beyond being willful non-complaintThe ** day time frame to respond has passed and my patience with this matter has run thinThis company stated they tried to contact me I don't need them to contact me the only thing I need them to do is provide the proper validationIf this doesn't not resolve my ongoing matter I am going to file a law suit pursuant to US Code Previous complaint number [redacted] Provide a contract or documentation bearing my signature for this alleged accountIf "your" client has failed to provide you with the necessary documents unfortunately for you that is not my problemIf you do not have the necessary documentation I am demanding you delete this account from your files as well as the credit bureaus and return it to your client the original creditor

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI was not aware that RMS was a secondary creditor needing to contact a primary debt collection agency but I am willing to trust the businesses promiseI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I paid the original debt to the original debtor way back in November! Then this collection agency starts billing me a $+ interest for a MEDICAL bill of abt $to [redacted] clinic in [redacted] for med careI paid themThe collection agency is charging $+ interest to collect a $med bill that was already paid to [redacted] ***! Please reopen this complaint that should have never been closedI did note my blindness in original complaintPlease send large printPlease contact me [redacted] I did call you 12-but man said you were at lunch until 2pmI called you back at pm + u were closedPlease do Not close thisThe company's answer was NOT satisfactory! Not at allThey must give me a ZERO balance for my satisfaction + remove any negativity from my credit ratingThank you [redacted] ***

December 9, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of Ms [redacted] account, Receivables Management Systems (RMS) will request documents from the original creditor Upon receipt of those documents, RMS will send via mail to Ms [redacted] at the address listed on file.Should you have further questions, please contact our office at the number listed below.Sincerely,Stephanie S [redacted] Administrative Services, Receivables Management Systems [redacted]

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.]The noticei received yesterday, I called the number and explained that I had no $ [redacted] (and change) owed to patient fiestMind you the letter had no service dateAnd when I was asked by the representice for the last four (4) of my SSN#, I said I would not provide that information because I was not sure if they were a legitimate company, the woman said thank you and hung up....yeah, not to professional so I dont see that as a legitimate, professional company Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected] Regards, [redacted]

[redacted] ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA [redacted] This is in regards to case number [redacted] for [redacted] Upon review of the information provided, Receivables Management Systems has indeed closed the account number [redacted] for a Chapter bankruptcy Mr [redacted] will receive via mail a letter from Receivables Management Systems that will inform this account is closed We apologize for any confusion Mr [redacted] may have received when contacting our office.Should you have further questions or concerns, please contact our office.Sincerely, [redacted]

April 15, [redacted] ***Moorefield Park Drive, Suite 300Richmond, VA Dear Ms [redacted] This is in regards to case number [redacted] Receivables Management Systems (RMS) will request from the original creditor to research Ms*** account RMS will also request documentation for her account Upon receipt, RMS will send information to Ms [redacted] via certified mail to the address provided to the Revdex.comShould you have further questions, please contact our officeSincerely, [redacted] Administrative Services

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response says ' Ms [redacted] spoke to a supervisor and was informed that she is responsible for the remaining balance on the account due to the agreement her daughter signed with the original creditor at the time of service.' That is not a true statement I did not speak with a supervisor on March 21, I left a message for the supervisor and did not receive a call back Also - the employee that I spoke to (***) did not go into any details regarding an agreement that my daughter signed although I assume is it the paperwork signed at a doctors office regarding financial responsibilityI did however speak with the supervisor (***) today 3/22/when I called again to inquire why no one returned my call from yesterday I am working directly with [redacted] now as he has requested information regarding the sequence of events in writing The main reason for my complaint is that this company has NEVER contacted me in regards to owing anything more than what I have already paid to the provider of the medical service and in fact stated falsely that they called me on 3/21/and many times prior I have the phone logs there are no calls from them period At this point it is not about the money- it is about the business practices of this company Regards, [redacted] ***

Dear [redacted] This is in regards to case number [redacted] for Mr [redacted] Upon review of Mr [redacted] account in our system, Receivables Management Systems, has not received any correspondences from Mr [redacted] , nor do we show any phone calls made to our office Receivables Management Systems has tried contacting Mr [redacted] via mail and phone since his account was placed in our office Our office will request documents from the original creditor and will send documents to Mr [redacted] via mail The address we show on file is different than the address he has provided in this complaint We would need to be informed that this address is valid and correct Mr [redacted] can contact our office should he have further questions.Sincerely,Stephanie S [redacted] , Receivables Management Systems, [redacted]

June 27, Walin AtkissonRevdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Walin Atkisson,This is in regards to case number [redacted] for [redacted] ***s Upon review of [redacted] account in our office, Receivables Management Systems (RMS) have provided the requested documents to [redacted] via mail on 6/12/to the address she provided in her email request, which was received on 6/6/ Our office has also tried contacting [redacted] via phone at the number provided and our office has not heard back from her A representative will reach out to [redacted] again to assist in this matter and help to resolve.Should you have further questions, please contact our office.Sincerely, [redacted]

I am rejecting this response because: Id id contact the business through their web siteAlso I wanted the ac fixed but did not want to make a commitment for dollars at that timethe issue was a new capacitor would and did fix it but when replacing the wire their agent put the other end of the wire on the wrong terminal so when a replacement for dollars compared to the dollars he wanted to charge, it did not work and I had to call and pay someone else to move one wireI believe it was a force to by the whole thing or he new it would not workAs he spent a lot of time trying to get it to turn on to show it must be the compressor but it was notNot that it doesn't have many hours on it and it may be in need of replacement but it did not have to be that day---It is a very large amount of money commitment for a family of and for two autistic children to go through a change and be uncomfortable for even one night when they really did not have to is unexceptionable to me

September 30, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in regards to case number [redacted] for [redacted] *** Upon review of Mr***'s account, we do show his payment on 07/22/but he did not pay the balance in full Receivables Management Systems sent Mr [redacted] several letters at the address he provided and our office didn't receive any return mail for his account Receivables Management Systems does not send mail via registered mail Unfortunately if Mr [redacted] is having issues of receiving his mail he may need to contact his postal service.Receivables Management Systems will request documents from original creditor to show where Mr [redacted] still owes this balance Once received we will be glad to mail this information to Mr*** Should he have questions in the meantime, he may contact our office.Sincerely, [redacted] Receivables Management Systems804-353-

Hello Revdex.com rep, our client had us out to do repairs as their system was not workingNow it is.We replaced the contactor, like the client stated, and also a 3amp fuse and repaired his wiring for 127.00of this fee he paidThe customer agreed to the charges and even got a 20% discount on the repairsAs a contractor, we do not disclose our techs pay and with all parts repairs the clients receive a 2yr warrantyThe customer is getting a refund on the membership they purchased for already plus thediscounts he received totaling another he didn't pay forHe got a great deal already and said hewas happy with the service when the tech was out, along with the fact his system is fixed and running.Our accounting dept will refund the customer in full and mark his account "do not service." He will see a refund for plus another one for giving him all his money backThank you.?

[redacted] Dear [redacted] This is in regards to case number [redacted] for [redacted] *** Upon review of [redacted] account in our system, Receivables Management Systems has sent the requested information to [redacted] via mail on 06/22/to the address provided on this complaint Our office has also sent this information to be updated to all three (3) major credit reporting agencies on the same date 06/22/2017.We request that [redacted] to contact our office directly to review her account in detail.Should you have further questions, please contact our office.Sincerely, [redacted]

July 21, [redacted] Revdex.com Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in response to case number [redacted] for Mr [redacted] Upon review of Mr [redacted] account, we do show the balance paid in full, unfortunately Mr [redacted] is misinformed on how accounts are reported and removed from credit reports Receivables Management Systems will review his information with the original creditor and will try to get this account removed from his credit report as soon as possible Receivables Management Systems will contact Mr [redacted] directly.Should you have further questions please contact our office.Sincerely, [redacted] Receivables Management Systems

[redacted] [redacted] *** Dear [redacted] ***,This is in regards to case number [redacted] for [redacted] Upon review of [redacted] account in our system, Receivables Management Systems will gather information from the original creditor and once received our office will send documents and send via mail to the address provide.Should you have questions, please contact our office at the number listed below.Sincerely, [redacted]