Hagge Auto Sales

April 16, 2015*** *** Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236*** *** ***
This is in regards to case number *** *** *** ***. Upon review, the information in our records we have spoken to Ms*** and have offered assist in this
matter in order to get her account resolved. Receivables Management Systems will gather information and will mail the correspondence to her address listed on file via certified mail.Should you have further questions, please contact our office.Sincerely,
*** ***
*** *** ***

August 6, 2015Emilee StevensRevdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236In regards to complaint ID for Timothy McComiskey, we responded to the complaint on 07/28/2015. Response was as follows:"Upon review of his account in our office, we are still in the process of gathering the requested information. Again, Receivables Management Systems will send the documentation once received for the original creditor."Upon review of the account today, we have sent Mr*** via certified mail on 07/29/15 the documents he has requested.Should you have further questions please contact our office.Sincerely,*** ***Receivables Management Systems

Dear *** ***This is in regards to case number *** for *** * ***. Upon of Mr*** account in our system, our office will gather the requested information and send to Mr*** via mail at the address listed on this complaint.We request that Mr*** contact our office
directly should he have further questions.Should you need further assistance, please contact our office.Sincerely,*** ***, Receivables Management Systems, ***

Dear *** ***,This is in regards to case number *** for *** ** ***. Upon review of *** *** account in our office, Receivables Management Systems, has sent requested information via mail on ***. Our office will request additional information from the original
creditor. Upon receipt of the documents, our office will send via mail at the listed address provided in this complaint. We suggest *** *** contact our office to further assist in this matter.Should you have further questions please contact our office.Sincerely,*** *** *** *** *** ***

BetterBusiness Bureau:I have reviewed the offer and/or response made by the business in reference tocomplaint ID ***, and have determined that this proposed action would notresolve my complaintFor your reference, details of the offer I reviewedappear below.I'm not satisfied with this response because this company was giving ampleenough time to "gather information" this should have been done thefirst timeI also advised this company a few times before about this balancebefore filing this complaint that remains on my account and received no response.This company is just stalling time when they truly have NO proof for theremaining balance
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The problem is that their employees lieI was told on the phone that they did not even talk to my wife as she had left them a voicemailI want to make sure the company is not out there to rip off people like me of their hard earned money by telling liesMaybe they need to review their phone recordings that they claim to record
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This company has failed to address myr my dispute with *** they deleted the account but now failed to delete *** and ***As you see on my *** report I also have the documentation from *** where after the dispute the DELETED. I have now reached out to an attorney and my state attorney general this company sent me a signed form from my visit with patient first I disputed because my insurance PAID this in FULL! They are reporting two different amoutns on my remaining credit reports..they failed to validate any charges that's why I am now escalating to seek legal counsel they will not continue to violate collection practices thank you for your time Revdex.com I have included this response in my formal escalated complaint
Regards,
*** ***

May 22, 2015*** ***Moorefield Park Drive, Suite 300Richmond, VA 23236Dear *** ***In regards to case number *** for *** * ***. Receivables Management is in the process of gathering information, once received documentation will be mailed to Ms***.Should you have
further questions you can contact our office.Sincerely,*** ***Receivables Management Systems

March 22, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to the case number *** from *** ***. The account we are showing in our system belongs to Ms*** daughter. Ms***
*** did contact Receivables Management Systems (RMS) on 3/21/after her daughter contacted RMS giving us permission to speak to Ms*** ***. Ms*** spoke to a supervisor and was informed that she is responsible for the remaining balance on the account due to the agreement her daughter signed with the original creditor at the time of service. RMS will request the documents from the original creditor and will forward information via mail to the address provided on this letter, it also matches the address we show on file on our system. Should Ms*** have further questions, she can feel free to contact RMS by calling *** Sincerely, *** *** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I am wondering if you can help me out with a situation. Since I filed the complaint with the Revdex.com (#***) and it has been closed, the company RMS will not return my calls. I have called and left at least messages (some on Joe's phone extension and some Stephanie S*** extension). I called again today and dialed Neil P*** extension. He said he had to protocol and direct me to a supervisor-none of which were available. I then explained that at this point since I have never received any correspondence from this company I cannot even make a payment online. (Their website says your userid and password are on your letter-I don't have a letter)This conversation took place this morning, it is now 4:EST and I do not have a call back. I feel as if their is now retaliation for filing a complaint. How can I get this resolved if they will not return my phones calls?I would appreciate any assistance you can offer.*** ***

This is in regards to case number *** for *** ***. Upon review of Ms*** account, Receivables Management Systems have requested documents from the original creditor. Upon receipt of the documents, Receivables Management Systems will send to Ms*** via mail at the address
provided.Should you have further questions, please contact our office.Sincerely,Stephanie S***, Receivables Management Systems, ***

Dear *** ***:This is in regards to case number *** for *** *** ***. Upon review of *** *** account in our system, Receivables Management Systems will request documentation from the original creditor and will mail to *** *** at the address provided in this
complaint. Unfortunately our office has not receive any request from *** *** and we request she contact our office directly while we process her request for documentation.Should you have questions please contact our office.Sincerely,*** *** *** *** *** ***

This is in regards to case number *** for Ms*** ***. Upon review of Ms*** account in our system, we recently received her request and we are in the process of updating her information. Receivables Management Systems will send this information via mail to Ms
***.Should you have further questions, please contact our office.Sincerely,Stephanie S***, Administrative Services, Receivables Management Systems ***

If client is unhappy with the service, we are more than happy to resolve it with himBelow are the notes from the call where our tech explains the burnt wire but client did not want to do anything about the repair or the replacementCustomer has not called us to let us know about the
dissatisfaction with any service, and we hope he does so###-###-####.Age:yr old ac/ 25+ furnaceSize:tonLocation:closet/backyardWork Performed:evalFound burnt wire coming from common side of contactor to common side of capacitor.Performing Ok:NoRecommend replacing system due to high sost of repairsLdual run capacitor $Customer wants to think about best option for them.?

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** (I am legally blind + was not properly advised what this form they made me sign to get care was! I did not mind paying but was NEVER provided any large print billsI DID pay the original creditor BEFORE this collection agency started harassing me

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am in receipt of the debt validation provided by RMS on 07/29/2015; however, I submitted a timely debt validation request that was received by RMS on 05/07/The validation request initiates a collection bar until validation is provided per FDCP 809.BCollection attempts were made by RMS on 05/29/(a letter demanding payment within days) and the subsequent reporting of the account to third parties on 07/13/The only way I will consider this matter closed is the deletion of the account from credit reporting agencies and no further collection attempts
Regards,
*** ***

August 8, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236 Dear Ms***,This is in response to the case number *** in regards to *** * ***. Upon review of this account at Receivables Management Systems (RMS),
we see that this issue has been resolved and RMS has mailed this information to Ms***. Should you have further questions in regards to this matter, please call our office. Sincerely,Stephanie S***, Administrative ServicesReceivables Management Systems

May 12, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236 Dear Ms***:This is in regards to ID#filed by *** ***. As of May 2, Ms*** *** was informed that her daughter's account with Receivables Management Systems has been resolved and closed. Receivables Management Systems has provided Ms*** with the proper information and followed all procedures correctly in solving this matter. Should you have further questions, please contact our office. Sincerely, Stephanie S*** *** *** ***

Dear Walin Atkisson:This is in regards to case number *** for *** ***. Upon review of *** *** account in our system, Receivables Management Systems has made several attempts to contact *** *** via phone and via mail to inform her of her account. *** *** stated she sent in a request for validation, unfortunately we show no record. We encourage *** *** to contact our office and we can further assist her in this matter. Our office will request documents from the original creditor and once documents have been received we will send via mail to *** *** at the address provided in this complaint.Should you have further questions, please contact our office.Sincerely,*** *** *** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me