Hagge Auto Sales

November 22, 2016Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear *** ***This is in regards to case number *** for *** ***. Upon review of *** *** account in our system, Receivables Management Systems has recently sent *** *** via mail the
documentation she request from the original creditor. Should *** *** have further questions or concerns, she would need to contact Receivables Management Systems directly.Sincerely,Stephanie S***, Receivables Management Systems

September 10, 2015Emilee ***Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case no.: *** for Ms*** *** (in our system she is *** ***). Upon review of this account, Receivables Management Systems has been in
communication with MsWorsham since it was placed into collections 07/2010. Receivables Management Systems has requested documentation from the original creditor and once information has been received, Receivables Management System will send to MsWorsham via mail to the address provided in this complaint. Should MsWorsham like to contact our office or a supervisor in our office, she may do so at the information listed below.Should you have further questions, please contact our office.Sincerely,Stephanie ***/Administrative Services/ 804-353-ext***Receivables Management Systems?

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I reached out to the creditor myself and was told I do not have a balance. I also attached a letter that I received as well. I do plan on pursuing other actions against this company is this matter is not resolved within 15 days.
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have spoken with [redacted] Billing at [redacted] on March 3 at 4:26 PM and again just moments ago March 7, 2017 at 9:32 PM and they have no record of a bill owed and they have no outstanding debt in my name at all.  RMS has not sent me any correspondence via the [redacted] that I have received.  Additionally, I see no indication from their response that they have removed the false credit reporting and have not done due diligence to validate this debt.  The only appropriate response would be to immediately remove negative credit reporting pending an outcome of the dispute and validation process.  To date that has not happened.  By law, they must do this, any other response is not a resolution of this complaint. 
Regards,
[redacted]

Dear [redacted],This is in regards to case number [redacted] for Ms. [redacted].  Upon review of Ms. [redacted] account, Receivables Management Systems has sent her the requested documents, unfortunately Ms. [redacted] was dissatisfied.  Receivables Management Systems has requested...

additional information from the original creditor.  Upon receipt of those documents, they will be sent to Ms. [redacted] via mail at the address provided.Should you have further questions, please contact our office.Sincerely,Stephanie S[redacted], Receivables Management Systems, [redacted]-[redacted]-[redacted]

August 12, 2016 [redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA  23236Dear [redacted]This is in regards to case number [redacted] for [redacted].  Upon review of Mr. [redacted]'s account in our office, Receivables Management Systems...

(RMS) has taken the steps to clear up this matter.  This account has been closed and information has been sent to update credit reporting.Should you have further questions, please contact our office.Sincerely,Stephanie S[redacted], Administrative ServicesReceivables Management Systems

[redacted]Revdex.com720 Moorefield Park Drive Suite 300Richmond, VA  23236[redacted]This is in regards to case number [redacted] for [redacted].  Upon review of the information provided, Receivables Management Systems has indeed...

closed the account number [redacted] for a Chapter 7 bankruptcy.  Mr. [redacted] will receive via mail a letter from Receivables Management Systems that will inform this account is closed.  We apologize for any confusion Mr. [redacted] may have received when contacting our office.Should you have further questions or concerns, please contact our office.Sincerely, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [email protected].
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
After speaking with Fawn, I was more frustrated and disgusted then I ever thought possible. I went to this facility, presented my insurance, they were paid per my [redacted] fee schedule. They participate with [redacted] insurance, therefore they have to accept what they were paid. This whole bill is over a wrist guard that I never needed and never received. Fawn told me this is a privately owned facility therefore they can bill whatever they want. This I believe is why they continued to add fees. Fawn told me everyone whether they have insurance or not must sign a paper stating they are responsible for the bill whether they participate with insurance or not. Fawn kept telling me my insurance company took money back that's from ** this is why they reported me to collections and therefore destroyed my credit. When I spoke to my insurance company they told me [redacted] cannot make you pay over and above what your insurance paid if they participate and sign a contract, which they did. My insurance also said they took money back because [redacted] coded and billed improperly adding charges for services never performed , and attached another patients services to my bill. In addition ** continues to send bills to their patients holding them accountable if  [redacted], [redacted] or any insurance company such as medicare takes money back fro them. And Fawn further said I never responded therefore I must pay all the money. When I have called [redacted] over 15 times, they refused to talk to me, called their billing company over 15 times they kept telling me this is a mistake at the facility call them back, left Fawn over 11 messages only received a response after I went on Facebook and told my story. I was promised letters over a week ago, received nothing. I will not accept this company's actions until they send me the letters, proof they wrote off their fake bills, Proof they removed me from their collections agency, Proof they wrote to all three credit bureaus (by sending me a copy of the letter) etc.. What scares me the most is they call you, report you to collections and bully and harass people, especially our elderly. This is all a marketing strategy so you just pay them so they go away. This is the USA I ask you please investigate these companies in your state I wish the nation would shut them down. Many insurance companies will no longer allow coverage for [redacted], thank the [redacted]!!!!!

December 9, 2016[redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA  23236Dear [redacted]This is in regards to case number [redacted] for [redacted].  Upon review of Ms. [redacted] account, Receivables Management Systems (RMS) will request documents from the...

original creditor.  Upon receipt of those documents, RMS will send via mail to Ms. [redacted] at the address listed on file.Should you have further questions, please contact our office at the number listed below.Sincerely,Stephanie S[redacted] Administrative Services, Receivables Management Systems[redacted]

This is regards to case number [redacted] for [redacted].  Upon review of Ms. [redacted]'s account, Receivables Management Systems has provided the requested documents via mail at the address listed to show this is a valid account and she is responsible.  Receivables Management Systems has...

responded to all Ms. [redacted] request via mail and  Ms. [redacted] has not responded.Should you need further assistance, please contact our office.Sincerely,Stephanie S[redacted], Receivables Management Systems, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

This is in regards to case number [redacted] for [redacted].  Upon review of Mr. [redacted] account in our system, Receivables Management Systems has sent the proper information via mail to the address provided.  Our office will send Mr. [redacted] information again via mail as well as...

request documentation from the original creditor and upon receipt will send those documents via mail.Should you have further questions please contact our office.Sincerely,Stephanie S[redacted], Administrative Services, Receivables Management Systems, [redacted]

This is in regards to case number [redacted] for [redacted].  Upon review of Ms. [redacted] account in our office, Receivables Management System has not received any information from her.  Receivables Management Systems has sent Ms. [redacted] documents on 5/30/2017.  Our office will request...

additional information from the original and will send to her at the address provided in this complaint.We encourage Ms. [redacted] to contact our office at 1-800-[redacted] to further assist her in this matter.Should you have further questions, please contact our office.Sincerely,Stephanie S[redacted], Receivables Management Systems, [redacted]

April 15, 2016
[redacted]720 Moorefield Park Drive, Suite 300Richmond, VA  23236 Dear Ms. [redacted]This is in regards to case number [redacted] [redacted]  Receivables Management Systems (RMS) will request from the original creditor to research Ms. [redacted]...

account.  RMS will also request documentation for her account.  Upon receipt, RMS will send information to Ms. [redacted] via certified mail to the address provided to the Revdex.com. Should you have further questions, please contact our office. Sincerely,[redacted] Administrative Services

August 25, 2017Dear [redacted]This is in regards to case number [redacted] for Ms. [redacted].  Since Ms. [redacted] last complaint filed back on 7/2017, Receivables Management Systems has sent her the requested documentation.  Our company will contact the original creditor to request...

additional documentation if available.  Again we encourage Ms. [redacted] to contact our office directly, [redacted], so that we could discuss this matter in further detail and to help resolve the matter.  Ms. [redacted] also has the option to contact the original creditor directly.Should you have further questions, please contact our office.Sincerely,Stephanie S[redacted] Receivables Management Systems, [redacted]

[redacted]Dear [redacted]This is in regards to case number [redacted] for [redacted].  Upon review of [redacted] account in our system, Receivables Management Systems has sent the requested information to [redacted] via mail on 06/22/2017 to the address provided on this...

complaint.  Our office has also sent this information to be updated to all three (3) major credit reporting agencies on the same date 06/22/2017.We request that [redacted] to contact our office directly to review her account in detail.Should you have further questions, please contact our office.Sincerely,[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have contacted this company previously and the 30 day time frame has passed. This is the company attempt to negate this request. If I could resolve the issue with them I would have. The original creditor has sold this debt and is not in the equation. When your company bought this debt it should have acquired all documentation. Provide a contract using this system or delete this account from all 3 credit bureaus immediately and permanently. 
Regards,
Amber Wisdom

November 30, 2015 [redacted]Revdex.com720 Moorefield Park Drive, Suite 300Richmond, VA  23236 Dear Ms. [redacted]:This is in response to case number 10973266 for [redacted].  I have review Mr. [redacted] complaint and his account here at Receivables Management...

Systems.  Mr. [redacted] paid his account via phone payment on 11/23/15. I'm not sure whom Mr. [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr. [redacted] showing his account is paid in full.  I'm sorry that Mr. [redacted] was given incorrect information and I apologize for the inconvenience. Should Mr. [redacted] have any further questions or concerns he may contact our office. Sincerely, [redacted]
Receivables Management Systems[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID 12245350, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]