Hagge Auto Sales

August 25, 2017Dear [redacted] This is in regards to case number [redacted] for Ms [redacted] Since Ms [redacted] last complaint filed back on 7/2017, Receivables Management Systems has sent her the requested documentation Our company will contact the original creditor to request additional documentation if available Again we encourage Ms [redacted] to contact our office directly, [redacted] , so that we could discuss this matter in further detail and to help resolve the matter Ms [redacted] also has the option to contact the original creditor directly.Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] Receivables Management Systems, [redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
RMS has NOT been in contact with me since I last spoke with the representative who refused to remove the interest and fees associated with the account; even though no one can prove that the company actually ever contacted me regarding the account Further, RMS should have never taken the account to begin with as I had not been made aware of the bill by Patient First prior to them sending the account to collections I now know that after the bill was denied by Workers Comp (should have not been filed with workers comp to begin with, this was a billing error with Patient First), the account was sent to RMS The last conversation I had with RMS was just prior to me filing my complaint with Revdex.com (same day) because they refused to work with meI had even offered to simply pay the actual initial bill in full (without fees/interest obviously) instead of forcing Patient First to send the bill to my insurance company and only pay a co-pay It is unfair and unjust that this continues to reflect negatively on my credit because of poor business practices It does not go unnoticed that RMS continues to attempt to circumvent the use of Revdex.com to expose their poor practices First stating they cannot locate the account, and now falsely stating that they have been in contact with me and that I need to contact them My complaint remains the same The requested outcome remains the same I should not be held responsible for fees and interest associated with this bill, given the situation and billing errors I request the ability to pay the original bill, minus fees and interest as it was presented to RMS.
Regards,
*** ***

Dear *** ***This is in regards to case no*** for Ms*** * ***. Upon review of Ms*** account, Receivables Management Systems is requesting documentation from the original creditor. Once information is received, it will be mailed to Ms*** via mail at the
address provided.Should you have further questions please contact our office.Sincerely,Stephanie S***, Administrative Services at Receivables Management Systems

September 29, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in regards to complaint no*** for *** ***. Upon review of this account, Ms*** just recently paid this account in full back on
09/11/2015. The information to be updated to her credit report for removal has been done but this process can take 6-weeks to reflect onto her personal credit report of which Receivables Management Systems has no access, we rely on sending this information to all three (3) major credit bureaus via an online service and once information is sent it is up to those agencies to update and remove.Receivables Management Systems will be glad to mail Ms*** a letter stating this has been done to the address provided.Should Ms*** have further questions she can contact our office.Sincerely,*** ***Receivables Management Systems804-353-

April 12, 2016*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in regards to case number *** for *** *** * *** Upon review of Mr*** account, Receivables Management Systems (RMS) has received his request to
have this account remove from his credit report. At the present time, this information is being reviewed by the original creditor. Once information is reviewed, RMS will send information to Mr***.Should you have any further questions, please contact our office. Sincerely,Stephanie S*** ***

April 8, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236 *** *** ***This in regards to case number *** for Mr*** *** Receivables Management Systems is in the process investigating this issue and as soon as we
receive information, someone from our office will contact Mr***.Should you have further questions, please contact our office. Sincerely,
*** ***
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have sent the fax requested to the supervisor (***), I have called him and left two messages asking him to confirm receipt of the fax to which I have not received a call back
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This does not resolve my complaint as *** *** is not who tacked on the extra $** to my bill. Nor does it recall my bill from collections or put my account on hold as the auto insurance company is paying my bill
Regards,
*** ***

July 11, 2016 *** ***Revdex.com Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in regards to case number *** for Mr*** *** Upon review of Mr*** account, Receivables Management Systems (RMS) has
requested documents from the original creditor. Once information has been received, RMS will forward the documents to Mr*** via mail at the address provided. Should you have further questions, please contact our office. Sincerely, Stephanie S*Receivables Management Systems

This is in regards to case number *** in regards to Ms*** ***. Upon review of Ms*** account in our system, Receivables Management Systems will send information to Ms*** via mail.Should you have further questions, please contact our office.Sincerely,Stephanie S***,
Administrative Services, Receivables Management Systems, ***

October 25, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear *** ***,This is in regards to case no*** for Mr*** * ***. Upon review of his account in our system, Receivables Management Systems (RMS) will request
documentation from the original creditor. Upon receipt of the documents requested, RMS will mail the information to Mr*** at the address he has provided.Should you have further questions, please contact our office at 804-***.Sincerely, *** ***, Administrative ServicesReceivables Management Systems

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not receive any mail from RMS, please attach
Regards,
*** ***

December 6, 2016*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear *** ***,This is in regards to case number *** for Ms*** ***. Upon review of the response from your office and the information in our system, Receivables Management Systems (RMS) has responded to Ms*** with the proper documentation from the original creditor and mailed this information to her on as of 11/21/2016. Should Ms*** need to review this matter further, she would need to contact our office at *** and speak to a supervisor.Should you need further assistance please contact our office at the number listed below.Sincerely,Stephanie S*** Administrative Services, Rece

Dear *** ***This is in regards to case number *** for *** *** *** Upon review of *** *** account in our system, Receivables Management Systems has requested additional documents from the original creditor. Once documents have been received, our company will send to
*** *** via mail at the address provided in this complaint.Our office encourages *** *** to contact our office directly at *** to further assist in this matter.Should you have further questions, please contact our office.Sincerely,S*** S***, Receivables Management Systems, ***

June 25, 2015*** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA
*** *** ***This is in regards to ID *** for Ms*** ***. Receivables Management Systems sent Ms*** via mail copies from the original creditor the guarantor form, copies of the original creditor statements as well as copies of the Explanation of Benefits showing Ms*** responsibility.Should Ms*** have questions or concerns in regards to this matter, she may contact Receivables Management Systems directly.Sincerely,*** ***Receivables Management Systems

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action is inaccurate as they have confirmed receipt of my fax letter in March 2016. As such I have disputed the charge with *** *** and will take up payment of outstanding debts directly with *** ***
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

April 19, 2016 *** ***Moorefield Park Drive, Suite 300Richmond, VA 23236 Dear Ms***:This is in regards to case number *** Mr*** ***. Upon review of Mr*** account, Receivables Management Systems (RMS) shows this account
is in review. Once RMS receives information back from the original creditor, information will be sent to Mr*** via mail at the address provided to the Revdex.com. Should you have further questions, please contact our office. Sincerely, Stephanie S***
*** ***

August 8, 2016 *** ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***,This is in response to case number *** in regards to *** * ***. Upon review of Ms*** account, Receivables Management Systems (RMS) has
requested documents from the original creditor and request of her account. Once RMS has received the requested documents, they will be mailed to Ms*** at the address provided.Should you have any questions please contact our office.Sincerely,Stephanie S***, Administrative ServicesReceivables Management Systems

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Attached is the EOB From insurance, where in you can clearly see that, it's "*** ***" issue where in they didn't submit the claim with the correct codes, and you can clearly see that Patients Responsibility is "Zero" dollars
Regards,
*** ***