Hagge Auto Sales

My husband called Mr [redacted] numerous times and this is just a sample of the responses:He's out of the officeHe's in a meetingHe's unavailable right nowI'll give him the messageI'll check with himHe's out of the office.You get the idea- I hope.Secondly- if there had been someone with Mrs [redacted] , OBVIOUSLY they would not have let her sign their contractIn fact the "salesman" told my husband his mother said she could make her own decisions.RED FLAG!We continue to be concerned with the billWe don't know if it has been paidIf they are sending any statements to MrsMejaski, she is probably throwing them awayBut then of course they can charge interest on unpaid balanceThey will not let us know the status of the billSincerely, [redacted]

July 21, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in response to case number [redacted] in regards to [redacted] Upon review of his account, we have requested documentation from the original creditor Once Receivables Management Systems have received those documents we will send them to Mr [redacted] .Should you have further questions please contact our office.Sincerely, [redacted] Receivables Management Systems?

April 15, [redacted] ***Moorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number [redacted] for Ms [redacted] Receivables Management Systems (RMS) has reviewed her account and upon Ms [redacted] request, we have sent information to the original creditor to request documents to support this debt Upon receipt of this information RMS will send certified mail to the address listed on file.Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] Administrative Services

This is in regards to case number [redacted] for [redacted] Upon review of Mr [redacted] account in our system, Receivables Management Systems has sent the proper information via mail to the address provided Our office will send Mr [redacted] information again via mail as well as request documentation from the original creditor and upon receipt will send those documents via mail.Should you have further questions please contact our office.Sincerely,Stephanie S [redacted] , Administrative Services, Receivables Management Systems, [redacted]

November 30, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA Dear Ms***:This is in response to case number for [redacted] *** I have review Mr [redacted] complaint and his account here at Receivables Management Systems Mr [redacted] paid his account via phone payment on 11/23/I'm not sure whom Mr [redacted] spoke to in regards of requesting a letter but that information does not reflect in our system.I have placed a letter in the mail for Mr [redacted] showing his account is paid in full I'm sorry that Mr [redacted] was given incorrect information and I apologize for the inconvenienceShould Mr [redacted] have any further questions or concerns he may contact our officeSincerely, [redacted] Receivables Management Systems [redacted]

December 28, [redacted] ***Revdex.comMoorefield Park Drive Suite 300Richmond, VA 23236Dear Ms [redacted] In regards to case number [redacted] for Mr [redacted] Upon review of his account in our office, Receivables Management Systems will gather all information from the original creditor and mail to Mr [redacted] to the information to the address on file Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] , Administrative Services, Receivables Management Systems804-353-ext***

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I still have not received any documentation from the business showing my signature and the fact that I signed a contract or verbally agreed to uphold a contract with RMS to pay them anything I am waiting to see a signed contract with RMS depicting exactly how much I owe them and why Regards, [redacted]

March 29, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in regards to case no# [redacted] from [redacted] *** Receivables Management Systems (RMS) has handled this account in the guidelines of the company RMS has contacted the original creditor to review this information and any documents received from original creditor will be forward to the consumer [redacted] and her mother [redacted] at the address we show on file.Should you have further questions, please contact our office.Sincerely, [redacted]

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I reject this offer until I receive the documents that the company says they will mailUntil then, this matter is not closed or satisfied Regards, [redacted] ***

Dear Walin Atkisson:This is in regards to case number [redacted] for [redacted] . Upon review of [redacted] account in our system, Receivables Management Systems has made several attempts to contact [redacted] via phone and via mail to inform her of her account. [redacted] ... stated she sent in a request for validation, unfortunately we show no record. We encourage [redacted] to contact our office and we can further assist her in this matter. Our office will request documents from the original creditor and once documents have been received we will send via mail to [redacted] at the address provided in this complaint.Should you have further questions, please contact our office.Sincerely, [redacted]

Just spoke with the client and we will be sending her a full refund for the maint program she bought from us Thank you - ***

January 5, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms***:This is in response to case number [redacted] in regards to complaint filed by [redacted] for her daughter [redacted] Upon review of this account, we do show in our records that this is paid in full and RMS will re-send information to have account removed from Ms [redacted] credit report.Should Ms [redacted] have further questions please contact our office.Sincerely, [redacted] Receivables Management Systems

June 17, [redacted] Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear Ms [redacted] :This is in response to case number [redacted] for Ms [redacted] Upon review of this account, Receivables Management Systems have spoken to Ms [redacted] several times informing why she currently still has a balance due in our office Receivables Management Systems has requested additional documentation from the original creditor and upon receipt of those documents, we will mail the information to Ms [redacted] .Should you need further assistance, please contact our office.Sincerely, [redacted] Receivables Management Systems

This is in regards to case number [redacted] for [redacted] Upon review of this account in our system, Receivables Management Systems has resolved this account and sent information to Ms [redacted] .Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] , Receivables Management Systems, [redacted]

June 11, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA 23236Dear MsSmith:This is in response to ID# [redacted] for [redacted] *** Receivables Management Systems has recently mailed to Ms [redacted] copies of explanation of benefits and statement copies on 6/2/ We have requested additional information from the original creditor and once we have received that information those will be mailed to her as well.Should have questions please feel free to contact our office.Sincerely, [redacted] Receivables Management Systems

This in regards to case number [redacted] for [redacted] Upon review of this account, Receivables Management Systems information will be mail requested information to [redacted] at the address provided.Should you have questions, please contact our office.Sincerely,Stephanie S [redacted] , Receivables Management Systems, [redacted]

This is in regards to case number [redacted] for [redacted] *** Upon review of Ms [redacted] account in our office, Receivables Management System has not received any information from her Receivables Management Systems has sent Ms [redacted] documents on 5/30/ Our office will request additional information from the original and will send to her at the address provided in this complaint.We encourage Ms [redacted] to contact our office at 1-800-***- [redacted] to further assist her in this matter.Should you have further questions, please contact our office.Sincerely,Stephanie S [redacted] , Receivables Management Systems, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI spoke with a representative earlier this week who knew how the process actually works instead of telling me to mail a letterI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted]

June 15, [redacted] ***Revdex.comMoorefield Park Drive, Suite 300Richmond, VA [redacted] This is in regards to ID [redacted] for [redacted] *** Receivables Management Systems has recently sent information requested by Ms [redacted] via certified mail on 06/15/ Should Ms [redacted] need further assistance in regards to this matter, she can contact Receivables Management Systems directly.Sincerely, [redacted] Receivables Management Systems

Dear [redacted] ,This is in regards to case number [redacted] for [redacted] *** Upon review of his account, Receivables Management Systems has sent Mr [redacted] this information via mail Should you have further questions please contact our office.Sincerely,Stephanie S [redacted] , Administrative Services, Receivables Management Systems [redacted]