Hollywood Hair Bar

I placed an order over one month ago. I've not received my order nor a response to my many requests for an update.
I placed an order on 12/18. The order was to take 7-10 days. I still have not received the order or any responses to my many emails. I'm surprised to see other complaints about this same issue. How are they allowed to continue deceiving consumers? They have a no refund policy. In this case, I want the product delivered as soon as possible. I will not place any future orders . I've told family and friends about my experience and warned them not to purchase any products from this company. I'm hope the company isn't preying on African American women, some whom are desperate to find a product for their needs.

I ordered the hair serum on 1/04/2020 and have yet to receive my order. It's been 2 weeks and no tracking number or product. Refund money or product!
I ordered hair serum on 1/04/20 and haven't received my order and it's been 2 weeks. I have made numerous attempts to email but i've yet to get a response. My money has been taking out my account and haven't gotten a tracking number or product. At this point I would like my product delivered this week or give me my full refund!

I purchased a product from HHB over 2 weeks ago and still haven't recieved it. I've made all attempts to contact them and recieved no response.
On Jan 4th 2020, I purchased hair growth serum from Hollywood Hair Bar, *** #XXXXX. I waited the 10 business days described by their website and email. After two weeks, I did not receive my purchase. I attempted to contact them by email 3 times and received no response. I attempted to chat with them directly on their website and received no response. I attempted to contact them by the phone number provided by the Revdex.com and received no response. At this point, I do not want their product. I want a full refund for services not rendered.

I am still waiting for my order that I ordered back on Dec. 24,2019. No response back from Hollywoodhairbar.
01/20/2020

I made an order with the Hollywoodhairbar on Dec 24 2019. I have yet to receive any information on my order and I want to know when will I receive it. My money was taken right away so I expected updates on my orders in the same fashion. I have reached out and no one has contacted me back yet. I just want what I ordered. If that isn't possible please give me my money back. It's been almost a month now and still no shipping information or response to any of my 4 emails. Please help me get some information about my order. Thank you!

I placed an order with this company a month and 4 days ago and still haven't received my order. Once contacted, they gave me the run around.
I was hesitant on ordering from this company based on the review on social media, but I decided to give them a try. I ordered one bottle of the hair growth serum back on 11/30/2019. I received my first order on 12/16/2019, which was longer than I expected, but I still got my package. I loved the results of the product, which made me want to purchase more. I placed an order for 2 more bottles of the serum on 12/20/2019. Here we are today, 01/24/2020 and I have not received my package. I've emailed them numerous of times, I've tried calling, all which have gone unanswered. I contacted them via Facebook Messenger and finally got a response. They were generous with their response, but it still seemed as if they were giving me the run around. I understand that I ordered during the holiday season, but it just seems that my order would be priority since I ordered so long ago. Their reason behind my order not shipping was because their product is handmade and because their business has recently gone viral. Their voice machine said all orders would be shipped out by Saturday, which wasn't true. They then communicated to me via Facebook Messenger that they would have my order shipped out my 01/21/2020 since Monday was a holiday, and today is 01/24/2020 and I haven't heard anything. I haven't heard anything from them via messenger, nor have a received a shipping notification.

I placed an order a month ago and, I have not received the order or a refund as requested. The only initial response was about a delay in shipping.
On December 23, 2019 I placed order #XXXXX totaling *** On January 11, 2020 I inquired about the delivery date of the product. On January 13, 2020, I received their standard message about delay in shipping due to the holidays. I decided I wanted to cancel the order and receive a refund. On January 17, I emailed the company requesting a refund and received no response, I sent an additional e:mail through their website a few days later and still no response, I sent an additional e:mail again this week through their website requesting a refund, and still no response. Even if the package magically appears, they do not accept returns, and I no longer want the product. I feel this is unjust because they did not respond in a timely manner when I requested the initial refund which would have been before the order shipped since they experienced delays anyway. They responded in 2 days to tell me the order was delayed and remind me of their holiday shipping issues, but disappeared when I asked for a refund shortly after. That is not acceptable customer service or business practices.

Ordered and paid for. Never shipped
I ordered this for my wife Jan 2nd it's now Jan 23rdd and we haven't received an email about this order AT ALL!! I emailed and no response. We haven't received the product either

Non receipt of product or contact.
I ordered products on 12/31/19. Have not received products nor any response to emails. Phone has voicemail message with false info and emails have not been responded to. My account was debited immediately and I have yet to receive any products or a valid explanation. If there is no product available stop taking people money and saying be patient...

I placed an order on 12/22/19. It was almost a month before I received it. I called and did get to speak to someone and she was very nice and explained that due to the holidays it delayed shipping of products. They had about 30,000 orders to fill due to the holidays. While she had me on the phone she checked my order status and told me that it was showing that it was being shipped that day. I got my products 4 days later. This is a corporation and by reading the reviews a great product by seeing the pictures that had been sent in on their website. I think just being patient, not being upset and understanding orders around the holidays can cause delays there will be less complaints. I had spent $80.72 and understand wanting what I ordered. But, patience and understanding will go a long way. This is my first time ordering and look forward to seeing how the product works. I was impressed how professional the representative was in explaining herself about Hollywood Hair Bar. *** A.

From ***,
If I could give this company a customer rating of no stars than I would, there lack of communication and taking people's money is disturbing. My niece recommended them to me, so I ordered the hair serum from them back in early December, 2019. I didn't receive it until 3 weeks later, in which the bottles were not full. In trying to contact the company, I sent them and email over three different times and there wasn't any response. Within my order I had placed, for the edge control, in which they stated was being shipped since the end of December and I never got the merchandise. Please know the serum is a waste of money and did not work for me. My niece also contacted them through Facebook.

Since I never received the edge control, I contacted my bank who in turn refunded my money, after they did an investigation on my claim, they saw it was valid. This company is the worst. They should definitely be investigated. If you order from them, do it at your own risk! Thank you.

It has been over a month with no responses to emails, phone calls, IG and FB. As soon as you write a negative review they delete it from their posts. I spent over $80 and received nothing. I think every person with the same problem needs to report all of their social media pages as a scam so they cannot do others this way and start contacting the news stations/lawyers/Shaderoom etc. This is upsetting. Im am done with ordering products online!

Have not received my order that was placed on 12/28 and have after several emails sent to them. They have no contact # to call and get order updates.
I placed my order on 12/28 and have not received my order or any updates. My order number is #*** in the amount of *** paid with my visa debit card. I received confirmation saying my order will be order should be received within 7-10 business days. I've emailed them several times to only receive a generic email stating that all orders previously placed will be shipped and tracking information will be sent in Saturday. I've filled the process through the Arrive tracking but they can't fine my email address therefore or won't provide me any updates on my order. Saturday have came and went and I haven't received anything about my order. I want to receive my refund or my order ASAP.

I placed my order on 01/10/2020. As of 01/19/2020 I have received no updates of order fulfillment shipping or any human response to my inquiries.
I placed my order on 01/10/2020. As of 01/19/2020 I have received no updates of order fulfillment shipping or any human response to my inquiries. I have tried emails, instant messaging, and phone calls to number listed on Revdex.com website. I have received 1 response which is automated. When I check my account the status states my order is unfulfilled.

No response or product! I ordered the product on1/5/20, they provided no tracking or delivery information I emailed twice and called. Nothing!
I have received no response or product from hollywood hair bar! I ordered the serum hair growth and edge control on January 5,2020, they have not provided any tracking or delivery information. I emailed them twice, called them, and used the instant message on the website & they won't respond! They took my money the same day I ordered,I just want my product or my money back. My order #XXXXX.

Have not received order.
I placed an order on December 21, 2019 in the amount of *** The order #XXXXX. I sent an email to customer service on January 4, 2020 asking when will my order be shipped out. I received an email on January 8, 2020 from customer service along with a tracking number. I have checked the tracking number every day and no updates. On January 16, 2020 I called the customer service number on the website and was directed to send an email with any questions or concerns. I emailed customer service on January 16, 2020 asking to please send my order or refund my money and I haven't gotten a response.

I ordered products from them and never received them.
I ordered from their website on Dec 28 2019. I spent over a hundred dollars on their website. To this day I still haven't received a tracking number or anything. It has almost been a month and I have been trying to contact them by phone, email, and messenger to no avail. I want my money back at this point I don't even want the products.

Where is my order if not where is my money.
I purchase Hollywoodhairbar on December 23 2019 for $82.50 it is now January 18 2020 I have not received my product as of yet. I call the XXXXXXXXXX all I get is a recording stating we are overwhelmed with orders from Black Friday, I have emailed their web all I got was my order # XXXXX has a shipping label Has been created USPS awaiting item as of January 8 , 2020. Something should be done about this so call company.

I placed an order of *** over a month ago, and have not received anything. When I contacted the seller, they blocked me without refund/filling order.
I placed an order for products totaling over *** on 12/18/19. The website, Facebook page, and voicemail state that all orders will be processed, shipped and delivered within 7-10 business days. After 10 business days without any update or information, I reached out to the seller. They did not respond at all, but I received a USPS tracking number for my order on 1/8/2020. The tracking number shows that my item has not even shipped, and it is now another 10 days later. I reached out to the seller via email and Facebook several times, and they blocked me on social media. Since placing the order, I still have not heard back from the seller at all, and it has now been well over a month since my order was originally placed. I can't get in contact with the seller to even get a refund processed, and this is frustrating because they have basically stolen *** from me, and there's virtually nothing I can do about it.

Order not shipped
I ordered products on January 1, 2020 and got an email stating they would be shipped in 7 to 10 business days. I have yet to receive my order, #XXXXX, and probably never will. I believe I fell for a scam. I paid for this order via credit card. I now need to contact *** and report this as fraud. I have contacted Hollywood Hair Bar via email and doubt I will hear back from them.

No delivery of my order
I placed an order with this company on January 6th, 2020 and never receive the product I ordered. My order number is #***. I paid *** for Hair Regrowth Serum - Extra Strength 2oz Large Bottle with my visa card.I emailed them and never got a response. I want my money back or the product that I actually paid for