Holt Chrysler Jeep Dodge

We are contacting customer todaymailbox is full, and no messages can be left

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your
reason(s) for rejecting the business response below.this will be the third time the alleged check will be mailed
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
This complaint is by far from not being resolved..My vehicle has been in the shop for almost weeks and is totally UNACCEPTABLE for what is being done A representative of the company called me asking to return the "loaner" vehicle stating the need it backI responded by saying, I need it to go out of town for family vacationWas told the car cannot leave the stateNOT MY PROBLEMAs of now my JEEP is still in the shop and projected to be in the shop for another weeks which will make monthsMONTHS to paint door on Jeep that the company scratched and chipped the paint to the metal when attempting to fix a COVER UP of not telling me the wire harness to the door was completely ripped out when I purchased the vehicle newThey waited to after I purchased the vehicle and tried to hide it under the dashThey are also touching up the rims that were painted on the after market rims were purchasedThey are also replacing the Armor Body after market doors because the "new" ones they put on cannot be secured because the bolts are stripped at the bottom(doors).....Again, months to fix the minor issues is the reason this company has an F rating with the Revdex.comStay tuned because I have yet to see my vehicle and don't even know if its fixed up to my standards or the standards of a NEW off the show room floorFYIHad my Jeep for weeks before it went back into the shop and about to make my payment while its still at the shop

The military discount was just one of the discountsI spoke with the consumer and mentioned that you have to qualify for that rate and that we would sell for over list priceI did send him the add where it does state that you have to qualify for the rate

WE will get back to Ivan by Monday with a solution to this matter

We have apologized to ***, and she said that there is nothing further that we can do to make this better

We will; call her today
Revdex.comMESSAGE:
Hello I am wondering if there is anything else that can be doneI had an open complaint but never answered the last responseThe issue is still not fixed as all they do is send me to a different person or say how good my car is and the dealI want this resolved but they aren't working towards itThanks! *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.It has been one full week since the dealer advised they had mailed the gas card and warranty information As of this morning, 08/07, I have not received anything from the dealer
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.We did this once before ... They said was a vacume line and all fixedThe light came back on same fault Osensors .I am not accepting their action until they replace the Osensors and I drive it for miles to make sure light does not come back on.trick me once shame on youtrick me twice shame on me
Regards,
*** ***

We have called *** several times and left messages but no response

We are awaiting a call from *** ***, he is going to come to dealership so that we can try to come to an agreement as to how this issue could be handled

We are going to issue the refund in the amount of dollars, it will take about seven to fourteen business days to receive the check

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.They have called from Holt and first message was left late last night.When I call back none of the persons I have associated with this complaint, *** ***, answer my call, or my voice msgs.This is the same attitude this dealership takes in general
Regards,
*** ***

We have never met *** ***, its kind of hard to do business over the phoneWe would have liked to sell him a car, and I sure we could have gotten him a great dealWe would love to explained everything in person, when can you come in so we can answer any questions, and meet you even!

We will reach out to *** today in regards to her downpaymemtWe will reimburse her downpayment minus any fees associated with the transfer of vehicle

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute.Please enter your reason(s) for rejecting the business response
below.Regards,*** ***
The company stated they were going to call me weeks ago and still have yet to receive a response from the company regarding my dispute!

We did in fact offer a gas voucher, and a maintenance plan to ***, we will be mailing her gas card, along with additional information that I am sure will please *** ***We apologize for your time and inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, *** has called and still couldn't help she wanted me to come in and spend another hours of wasted time and told me she didn't receive and voicemails from me and lied and said well she was on vacation and she doesn't have to tell me she was on vacation I work full time and go to school full time and I have kids if you guys want to help,help don't waste my time or your time you have my information you have ran my credit and my moms credit times *** has my my number and if this is not resolved I will be suing
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Please explain what the $in dealer discounts that are listed thenAcross town I received themI had $to put down and a credit score of First you told me it was military discount of 1000, yet it's really 500? Please break down the discounts I walked in across town and bought almost exact same jeep in less than minutesAnd here still even today I'm getting vague and inconsistent statements from HoltLove field Jeep even told me Holt wouldn't sell this jeep to me but offered to pick it up from holt and sell it below Mrsp Please breakdown discounts, selling jeeps shouldn't be hard, you have jeeps, I have money and want a jeepIf I walked in today I wouldn't get a firm price on that jeep again
Regards,
*** ***

We called her yesterday, told her somebody would be reaching out to herOur service advisor called her as soon as he got to the dealership todayThey are going to make arrangements for rental and repair dents