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PNC Bank, N.A. responded to [redacted] on October 2, 2017 and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] nonoe ever cleared this matter up with me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not...

resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not received anything from PNC bank. I do not know who they responded to (See quote below). I have not heard from PNC bank. I spent another one hour plus waiting in the queue and still was not able to talk to a representative. PNC stated they consider the matter addressed; however, there has been no resolution. If PNC bank is using the word "Addressed" as synonymous with "Resolved", PNC bank is again showing their lack of ability to uphold their moral and ethical responsibilities to the customer.
"PNC Bank, N.A. responded to [redacted] on March 20, 2017 and considers this matter addressed"
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am not aware that the company has done anything. Notices still come. I was asked to sign up for an opt out service, which I was already signed up for. When I mentioned this, I was asked if I really signed up for it properly. I did. No one has done anything, as far as I can tell. Looks like people are just counting on me not checking my messages from the Revdex.com so the complaint will automatically close out.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have provided the signed release to Revdex.com and PNC has my permission to share relevant information.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on September 22, 2017, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC takes our customer's concerns very seriously. We will be working privately with our customer to resolve this matter.

PNC Bank, N.A. responded to Mr. [redacted] directly by mail on November 27, 2015, and considers this matter
addressed

PNC Bank, N.A. responded to [redacted] on February 21, 2017, and considers this matter addressed.

October 18, 2016PNC Bank, N.A. responded to [redacted] on October 18, 2016, and considers this matter addressed.Thank you,ACB

PNC Bank, N.A. responded to [redacted] on April 26, 2016 and considers this matter addressed.Melissa G[redacted]Executive Client Relations Office

Good afternoon, Please update the status of the above case. PNC Bank, N.A. responded to [redacted] on 5-8-17, and considers this matter addressed.  Thank you,  Rachel M[redacted]Executive Client Relations Officer

PNC Bank, N.A. attempted to respond to [redacted] on May 15 via phone call and email; May 16 via email; May 17 via phone call; May 23 via phone call and email and May 23 via phone call and letter with no response and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.The response is useless because they will continue to do what ever they want. All I wanted was an answer from PNC when I called only to ask about my escrow. All I wanted was for them to explain to me how they got this shortage. And when I called and emailed they failed to get back to me. I had to call to see what is going on. And even when I called they couldn't explain to me the shortage. It had to take for me to file a complaint in order for them to answer. It's not about the money, it's about the principle of when a person has a question regarding anything to do with their mortgage they should respond within a timely manner. Their web sites states they are supposed to respond within 24 hrs which is totally not the case. They don't. And as you may see I have prior complaints regarding pnc because of the same situation.  
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on January 12, 2017 , and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on May 11, 2016, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I'm thankful that you exist and can continue to provide valuable service to consumers.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on March 26, and 27, 2018, and considers this matter addressed.