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PNC Bank, N.A. responded to [redacted] on March 16, 2018 and consider this matter addressed.

June 21, 2016Dear Ms. [redacted]PNC Bank, N.A. responded to Ms. [redacted] on June 21, 2016, and considers this matter addressed.Sincerely,Lisa M[redacted]Executive Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my...

complaint.  For your reference, details of the offer I reviewed appear below.There response to the issue was to blame their system on it. We still have yet to receive the correction to our account including fees $25.99 and lost interest that was to be completed on June 1, 2018. There is the issue of  misapplication reversal $269.23 that appears 3 times. When I asked about this the representative Rachel she was not sure what it was and was the one that side of in the notes this will be resolved by June 1. I have never gotten a call or response back for clarification not the fee or interest put back in my account. This will be resolved when everything is posted in my account. Misapplication Reversal$269.23
Regards,
[redacted]

1/5/17Dear Ms. [redacted]PNC Bank, N.A. responded to [redacted] on January 5, 2017, and considers this matter addressed.  Sincerely,Andrea M[redacted]Executive Client Relations.

June 1, 2016Dear Ms[redacted],PNC Bank, NAresponded to Mr[redacted] on June 1, 2016, and considers this matter addressedSincerely,Lisa M[redacted]Executive Client Relations

PNC Bank, N.A. responded to [redacted] on May 3, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] on September 22, 2015.  We have addressed Ms. [redacted]'s concerns and are working directly with the her on resolution of this issue.

PNC responded to Ms. [redacted] on January 22, 2018, and considers the matter addressed.  Thank you.

This complaint as far as am concerned has not been resolved    below is the last conversation if any I had with Ms Andrea m[redacted]    I spoke to her on the phone(I called her ) and she told me she is is still investigating and like her other colleagues gave me her number and her extension  I need for PNC BANK  to remove the derogatory remarks on my credit rep[redacted]  I have paid in full and on time  I asked  Andrea M[redacted] to let me hear the recordings and she told me  I need court order to do that that just shows that the employees are in the wrong   I need the remarks removed from my credit Immediately [redacted] Oct 19 (13 days ago) tome Ms. [redacted]   Reference Number [redacted]   At PNC, we believe feedback from our customers helps us provide better service in the future.  That’s why we want to thank you for taking the time on October 18, 2016to share your concerns with us.   Your concern has been forwarded to my office for review, and I would appreciate the opportunity to discuss the matter further.  I have not been able to reach you by phone at ###-###-####.   Please contact me by phone at ###-###-####, extension [redacted], or reply to this message with the best times and phone number to contact you.   I look forward to the opportunity to assist you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I don't understand what PNC is saying here. My wife got a very brief phone call weeks ago and they said they were going to look into the matter further. We have not heard anything from PNC since.I have also filed a complaint with The Consumer Financial Protection Bureau because I believe PNC is in violation of the The Homeowners Protection Act of 1998. I reject what ever PNC is saying because nothing has changed and we have not heard from them.
Regards,
[redacted] Consumer Financial Protection BureauConsumer Financial Protection BureauConsumer Financial Protection Bureau

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

February 3, 2016- PNC Bank, N.A. responded to [redacted] on February 3, 2016, and considers this matter addressed.  Thank you, Meghan J[redacted]

I contacted PNC Bank to see why my bi weekly draft was starting in September and not August as I requested according to their letter dated July 31, 2017. I was told I could not speak to...

anyone in the bi weekly department and I would have to wait to be contacted by the escalation department due to my previous complaints. At this point I just want assistance with transferring my mortgage to another lender as I am not at all comfortable doing business with a company I cannot call and get satisfactory customer service and it is very obvious from Leanne's (representative) tone that I am not a valued customer.I would like my mortgage to be sold to another lender.

PNC Bank, N.A. responded to [redacted]) on (10-22-15), and considers this matter addressed

PNC Bank, N.A. responded to [redacted] on July 31, 2017, and considers this matter addressed.

Hi [redacted]  we resolved and closed the complaint for [redacted] this morning.   We have not been able to contact her by telephone about the concern.  Please have her call Julie at [redacted] for any questions that she may have. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below.
There was a phone call from the bank representative from headquarters in Pittsburg and not from the branch in Chicago. There was not any explanation to my complain and received info was contradictory to what I was told at the bank.Because of that, a written explanation has been requested, but not received, yet.
Regards,
[redacted]

PNC Bank, N.A. responded to Mr. [redacted] on May 4, 2016, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on December 20, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on May 2, 2018 via phone and considers this matter addressed. Tell us why here...