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PNC Bank, N.A. responded to [redacted] on May 11, 2016, and considers this matter addressed.

December 5, 2016Good Afternoon:PNC Bank, N.A. responded to [redacted] on December 5, 2016, and considers this matter addressed.Thank You,Rebecca K[redacted]

PNC Bank, N.A. responded to [redacted] on January 12, 2017 , and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on May 11, 2017 and considers this matter resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.The response is useless because they will continue to do what ever they want. All I wanted was an answer from PNC when I called only to ask about my escrow. All I wanted was for them to explain to me how they got this shortage. And when I called and emailed they failed to get back to me. I had to call to see what is going on. And even when I called they couldn't explain to me the shortage. It had to take for me to file a complaint in order for them to answer. It's not about the money, it's about the principle of when a person has a question regarding anything to do with their mortgage they should respond within a timely manner. Their web sites states they are supposed to respond within 24 hrs which is totally not the case. They don't. And as you may see I have prior complaints regarding pnc because of the same situation.  
Regards,
[redacted]

Good afternoon, Please update the status of the above case. PNC Bank, N.A. responded to [redacted] on 5-8-17, and considers this matter addressed.  Thank you,  Rachel M[redacted]Executive Client Relations Officer

PNC Bank, N.A. responded to [redacted] on January 25, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on March 26, and 27, 2018, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I  reviewed appear below.
 
Regards,
[redacted]

PNC Bank, N. A. responded to Mr. [redacted] on September 24, 2015, and considers this matter addressed. Thank you

PNC Bank, N.A. responded to [redacted] on March 30, 2017, and considers this matter addressed.

PNC Bank, N.A attempted to contact [redacted]on June 4, 2018, June 11, 2018 and June 15, 2018via phone/email to discuss our research of their complaint and wehave not received a response. PNC welcomes the opportunity to further reviewthe customer’s concerns but additional...

information is needed. PNC has providedthe customer with our direct contact information and will work directly withthe customer if contact is made.

June 6, 2016Dear Ms. [redacted]PNC Bank, N.A. responded to Ms. [redacted] on June 6, 2016, and considers this matter addressed.Sincerely,Lisa M[redacted]Executive Client Relations

PNC Bank, N.A. responded to Ms. [redacted] in writing on June 8, 2017, and considers this matter addressed. Thank you,Ann

On Tue, Apr 5, 2016 at 12:40 PM,  wrote:PNC Bank, N.A. responded to [redacted] on 4/5/2016, and considers this matter addressedKimberley C[redacted] Assistant Vice President Executive Client Relations

PNC Bank, N.A. responded top [redacted] on June 17, 2016, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] on December 1, 2016, and considers this matter addressed.

June 28, 2018[redacted]
RE: Better...

Business Bureau - Reference Number [redacted]Dear Mr. **:This is in response to your recent complaint filed on April 16, 2018, with the Revdex.com regarding your PNC Bank, National Association (“PNC”), Business Checking Plus Account titled [redacted] DBA [redacted] ending in XXXX, for which you are the signer (the “Account”). Thank you for taking the time to speak with me on April 17, 2018, regarding your complaint. I appreciate the opportunity to address your concerns.In your complaint, you asserted that you opened a business account with PNC for a new account promotion which would allow you to earn up to $XXX.XX. You explained that you received notification from PNC that the Account would be closed April 16, 2018. You asserted that PNC never intended to pay the promotion and has been deceptive by closing your Account before you could be awarded the promotional offer. You have requested that PNC reopen your Account and honor the promotional offer.PNC denies that any wrongdoing occurred.After careful consideration, and consistent with the terms of the Account Agreement for Business Accounts (the “Agreement”) that was provided to you when you opened the Account, the section titled Closing Your Account states that you or the Bank may close your Account at any time by providing written notice.Our records indicate that the Account was closed on April 17, 2018, as indicated in the notification sent to you on April 2, 2018. A cashier's check in the amount of $X,XXX.XX was sent to your address of record on April 18, 2018, for the remaining balance in the Account. PNC respectfully declines your request to reopen the Account and pay the $XXX.XX promotion.Thank you for allowing me to clarify PNC's position in this matter. If I can be of further assistance or you have additional questions or concerns, please contact me at X-XXX-XXX-XXXX, extension is XXX-XXX-XXXX. I am available Monday through Friday from 8:00 AM to 5:00 PM, Eastern Time.Sincerely,Jennifer P[redacted]Jennifer P[redacted] Executive Client RelationsPNC Reference Number XXXXXXXXXXXX

JM 2/22/2018  PNC Bank, N.A. responded to [redacted] on February 22, 2018 via phone and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on 10-12-17, and considers this matter addressed