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Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As I said in the complainant which PNC is ignoring. I called back twice and left 2 voice mail messages with Stephanie I. B[redacted] and  an email.  Below is the email.  I have not heard back from Stephanie nor has she responded to my email.  On the voice mail with Stephanie I left my phone number to be reached at.  The phone number on the account is my sisters as she is co-owner.  So if Stephane had listened to the two voice she would have the number to reach me at.  As usual PNC is making this sound like someone else is at fault.  They are terrible business and I want my voice heard on the Revdex.com.I want assurances that my checks will be cashed and that my account will be credited the $50 in fees I was charged for returned checks.  PNC could make those assurances know through the Revdex.com as I filed a complainant instead they want to say the contacted me offer no resolution to the complainant.Hi Stephanie,   I have filed another Revdex.com complaint against PNC bank.  I called and left you two messages and never heard back from you.  But you being from PNC Bank I never expected you to reply.I have tried to write 2 checks against my account and both times payments have been refused. First to Fidelity investments for $7,000.00 check #**.  Second to Tdameritrade for $10,000.00 check #**.  Since my account has over $11,000.00 I filed a complainant since there was $25 check refund charge from both institutions. I will be writing another check for $11,000.00 check #** to Tdameritrade again.  Make sure payment goes through.A very unhappy customer but PNC doesn't care.  Randy [redacted]--------------------------------------------On Tue, 3/27/18, B[redacted], Stephanie I wrote: Subject: Recent PNC Concern, Additional Information Needed To: "[redacted] Date: Tuesday, March 27, 2018, 1:35 PM Dear Mr.[redacted],   I have attempted to reach you by telephone to discuss your concern(s) escalated to PNC Executive Relations.   to your concern(s), additional information is needed from you. Without a response, your inquiry will be closed; however, you may contact  me at your convenience to have your inquiry re-opened.   Iam available Monday-Friday 8:00 a.m. – 5:00 p.m EST at1-877-762-5555. My extension, which is also my direct dial number, is  [redacted]. If you reach my voicemail, please leave a message with the best contact number and time to reach you, and I will return your call.  Stephanie I. B[redacted] PNC Executive Client Relations  PNC Bank, N.A.

PNC does not have a signed release from the customer in order to provide the Revdex.com a response. We will attempt to communicate resolution directly with the customer. - DMB 4/26/18

Attached, please find ROR. Thank you

PNC Bank, N.A. responded to [redacted] on May 23, 2017 and considers this matter resolved.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

December 9, 2015 PNC Bank, N.A. responded to [redacted] on December 8 and 9, 2015,
and considers this matter addressed. Thank you,ACBPNC Bank

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I don't think this matter to be addressed in the way of pnc asked for papers that I cant obtain as I stated previously. And pnc has now stated that my deceased custodial spouse over the said savings accounts is the only person that can access those accounts per pnc tiffin ohio. Pnc has willingly let me be miss lead sence I started putting mony into those accounts after I became a widow if those where inactive accounts pnc would have closed those accounts in 2009 to my understanding. Sincerely [redacted] 
Regards,
[redacted]

PNC Bank, N.A attempted to contact Mr. [redacted] on June 6, 2018 and June 11, 2018 via phone and email to discuss our research of their complaint and we have not received a response. PNC welcomes the opportunity to further review the customer’s concerns but additional...

information is needed. PNC has provided the customer with our direct contact information and will work directly with the customer if contact is made.

PNC Bank, N.A. responded to Mr[redacted] on February 24, 2016,
and considers this matter addressed.

PNC Bank, N.A. responded to Mr. Avery on February 25, 2016, and considers this matter
addressed

I was contacted by customer relations and accept their resolution. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

PNC Bank, N.A. responded in writing to [redacted] on January 25, 2018, and considers this matter addressed.

On Mon, Dec 28, 2015 at 6:13 PM, [redacted] [redacted]> wrote:Hi [redacted]PNC called today and my case was resolved satisfactorily.Please confirm my emailThank you[redacted]

10/30/17Dear Ms. [redacted]:PNC Bank, N.A. responded to [redacted] on October 30, 2017, and considers this matter addressed.  Sincerely, [redacted]Executive Client Relations.

PNC Bank, N.A. responded to Mr. [redacted] on October 15, 2015, and considers this matter addressed.

PNC Bank, N.A. responded to Mr. [redacted] on November 9, 2015, and considers this matter
addressed.

June 2, 2016- PNC Bank, N.A. has responded to [redacted] on June 2, 2016 and considers this matter addressed.  Thank you, MJ

PNC Bank, N.A. responded to [redacted] on September 29, 2015, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] in writing on January 24, 2017, and considers this matter addressed.