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On Mon, Dec 28, 2015 at 6:13 PM, [redacted] [redacted]> wrote:Hi [redacted]PNC called today and my case was resolved satisfactorily.Please confirm my emailThank you[redacted]

PNC Bank, N.A. responded to Mr. [redacted] on October 15, 2015, and considers this matter addressed.

PNC Bank, N.A. responded to Mr[redacted] on February 24, 2016,
and considers this matter addressed.

Attached, please find ROR. Thank you

PNC Bank, N.A. responded to Mr. Avery on February 25, 2016, and considers this matter
addressed

December 6, 2016PNC Bank, N.A. responded to [redacted] on December 2, 2016, and considers this matter addressed.Thank You,[redacted]

PNC Bank, N.A attempted to contact Mr. [redacted] on June 6, 2018 and June 11, 2018 via phone and email to discuss our research of their complaint and we have not received a response. PNC welcomes the opportunity to further review the customer’s concerns but additional...

information is needed. PNC has provided the customer with our direct contact information and will work directly with the customer if contact is made.

Good AfternoonPNC Bank, N.A. responded to [redacted] on March 8, 2016 and considers this matter addressed. Lauren R[redacted]

PNC does not have a signed release from the customer in order to provide the Revdex.com a response. We will attempt to communicate resolution directly with the customer. - DMB 4/26/18

December 9, 2015 PNC Bank, N.A. responded to [redacted] on December 8 and 9, 2015,
and considers this matter addressed. Thank you,ACBPNC Bank

From: [redacted]>Date: Thu, Sep 17, 2015 at 4:40 PMSubject: RE: Revdex.com complaint [redacted]To: [redacted]They did not resolve...

the situation. Just because he contacted me by phone does not mean that they corrected the situation. He failed to give me any type of explanation or remedy for the situation. The fact remains that I had a $120 taken from my checking account by PNC  for fraudulent charges that were committed by an merchant and they are supporting the merchant.I have never received any documentation from PNC as to why they feel it is acceptable for them to support credit card fraud. [redacted]

November 15, 2016PNC Bank, N.A. responded to [redacted] on November 15, 2016, and considers this matter addressed.Thank you,ACB

I was contacted by customer relations and accept their resolution. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
I have not received their 10/30/17 response.  Attached is the correspondence I have received:  a statement dated 10/12/17 indicating a $0 balance, a statement dated 10/17/17 indicating a $0 balance, and a letter dated 10/21/17 threatening me with collection if I do not pay $349.54, stating we have not reached a satisfactory payment arrangement.  There has been no discussion with them since I filed the complaint so I take issue with this letter threatening me with collection. I thought this wasn't supposed to be done if the matter was brought to the Revdex.com for review (at least until the complaint was resolved)?Other than this, I received an email from Stephanie B[redacted] on 9/23/17 asking for the best way/time to contact me and a second email from Ms. B[redacted] on 9/25/17 acknowledging my response to her and letting me know she'll look into the matter and contact me with any questions.  Once I receive their 10/30/17  response, I'd be happy to address this again.  I cannot agree that the matter is closed if I don't have the written response they claim to have sent in order to close the matter.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on November 27, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] in writing on January 24, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on November 27, 2015, and considers this matter
addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]