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Please be advised that while I was contacted by PNC (early December) to say that Melody H [redacted] would research and respond, she has not returned phone calls placed by my short sale representative Time is of the essence and PNCs failure to respond is unacceptable LOAN# [redacted] Regards, [redacted]

We did not have insurance from February to May NOW we know that our insurance was dropped in February, but we were UNAWARE until May that we were not covered Apparently, we had mail in IL which was not forwarded to our present address in WA PNC continued to charge us the same mortgage amount in February, March, and April, which included the insurance, so we naturally assumed that we were still covered The fact remains that PNC did not inform us until May 19th that we were being charged a certain (exorbitant) amount If we had received that May letter in February, we would have immediately acted upon it, as we indeed did upon its reception in May We are amazed and extremely disappointed that PNC will not accept at least some of the responsibility of the mix-up, and reimburse us at least a good part of the huge amount of money we were forced to payDave & Hilda Kernc

July 29, 2015PNC Bank, N.Aresponded to [redacted] on July 28, 2015, and considers this matter addressed.Thank you,***PNC Bank

PNC Bank, N.Aresponded in writing to [redacted] on January 25, 2018, and considers this matter addressed

Revdex.com: I am not satisfied at allI did receive a call and he dismissed everything I had to sayHe was also rude and thecmwtter has not been addressedI will be filing a complaint with The federal trade commission and contacting media outletsPNC is not notifying customers of they're policy changes and stealing money and that is wrong I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

The reason I reject is because PNC has done nothing for me They withdrew $from my account when I in fact at this time have a dispute with AT&T because AT&T cut my phone services off when I paid my bill After I paid my telephone bill, AT&T cut me off Therefore, I put a dispute in to PNC Bank PNC send me the paper work I submitted the dispute paper, however, PNC said they did not receive the form, therefore, I submitted another form and followed up with PNC to make sure they received the form I contacted them on December 6, 2018, I believe and was advised by their CSR that the form was received and I thought the case was closed I was SHOCKED when, I checked my balance and noticed that $was deducted from my account and further SHOCKED when I found out that PNC when back into my account with out my knowledge and reversed their decision Further, I don't owe AT&T that much because, I did pay them Therefore, I am now out of $and PNC over paid them The only way, I will be satisfied with PNC is, they give me my $back, which they had no business reversing the decision because, I signed the dispute form and they received the form They screwed up my whole account, and I have not been able to pay my bankruptcy stipulation which is the money PNC deductedI am not satisfied with PNC Bank and can't believe they withdrew money from my account and never made me aware I am planning on ending my relationship with PNC very soon I don't need a bank like thisI rate this bank - They are thieves I will not be with this bank much longer Moving my account to a credit union which will be better for me anywayRevdex.com, I appreciate your help with this matter Sincerely, [redacted] Sincerely, [redacted]

JM 6/11/ PNC Bank, N.Aresponded to [redacted] on June 11, via phone and considers this matter addressed

PNC Bank, N.Aresponded to Mr [redacted] on October 22, 2015, and considers this matter addressedThank you

PNC Bank, N.Aresponded to Mr [redacted] on October 6, 2015, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The complaint was not resolved by Brett B [redacted] on September 15th as he claimsI spoke with his supervisor, Luann on October 1st and she was very helpfulIn order for this complaint to be resolved and closed I require Brett B [redacted] to contact me by phone with an apologyI can be reached at ###-###-#### Regards, [redacted]

PNC Bank, N.Aresponded to Ms [redacted] on May 5, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on March 8, 2017, and considers this matter addressed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

July 6, 2018Re: Revdex.com - Reference Number [redacted] & [redacted] Dear Mr [redacted] :This is in response to your complaint filed on June 1, 2018, with the Revdex.com of Western Pennsylvania regarding credit card offers from PNC BankThank you for taking the time to speak with me on June 6, 2018, regarding your complaintI appreciate the opportunity to address your concerns.In your complaint, you stated that you continue to get offers in the mail to your home addressYou stated that you have asked PNC to stop sending you offers, however, you continue to receive themMost recently you expressed concern about ensuring these offers are not received by someone else.Pre-selected direct mail offers are the result of your name appearing on a prescreened list that PNC has obtained from a credit reporting agencyWhen a prescreened list is obtained by a financial institution, it is required by law to provide a firm offer of credit to everyone on the listIn order to not appear on such lists, you need to opt-out of receiving such prescreened offers by requesting that the credit reporting agencies remove you from receiving prescreened offers.The directions for opting out are included with the “prescreened” offers sent to you by PNCIf you do not want to receive prescreened offers from PNC and other companies, you may exercise the right to not be included in pre-selected lists by calling toll-free [redacted] You may also submit your request in writing to the credit reporting agency that provided pre-selected lists to us: [redacted] Once you instruct the bureaus to opt you out of receiving such offers, it may take to days before no further offers are received, as lists are obtained in advance of such mailings.Additionally, PNC reviewed your customer profile and determined that your privacy settings were updated on May 31, to opt-out of receiving any sales and marketing by mail, phone and e-mailThis change can take up to thirty (30) daysPlease allow the necessary time for this change to occur.Thank you for allowing me to clarify PNC's position in this matter.lfyouhaye any further questions regarding this issue, please feel free to contact me directly at [redacted] I am available Monday through Friday from 8:00am to 4:45pm, Eastern Time.Sincerely,PNC Executive Client Relations

PNC Bank, N.Aresponded to [redacted] on March 14, via email and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] on December 20, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] *** on September 22, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to [redacted] *** on August 19, 2017, and considers this matter addressed

March 1, 2017PNC Bank, N.Aresponded to [redacted] on March 1, 2017, and considers this matter addressed.Thank you,ACB

PNC Bank, N.Aresponded to [redacted] on June 13, 2017, and considers this matter addressed