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I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
On 6/20/16, I spoke with Megan J*** (Executive Client Relations) P.N.CBankShe indicated that the amount of $they deducted from my credit card balance due to the dispute was going to be finalAccording to a letter I received from P.N.C dispute department indicates on 6/09/2016, they issued a temporary credit and once the investigation is completed, I will be notified of their decisionThis is the only letter I recieved in reference to this disputeTherefore, I am not satisfied with their decisionThanks *** ***

PNC Bank, N.Aresponded to *** *** on June 16, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on December 22, 2017 via phone and considers this matter addressed

PNC Bank, N.Aresponded to Mr*** on March 10, 2016, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and am faxing the
release today. PNC has contacted me via email and mail to discuss via phone call but I explained that since I have been misinformed too often I will only participate in written communication

PNC Bank, N.Aresponded to *** *** on March 14, 2017, and considers this matter addressed

from the approximate date of sept 2017,,,,,,,,,,,, at that time my credit score was at the time of the purchase of a secured credit card from PNC BANK, from that time untill feb my score dropped to a 524, and the PNC CREDIT CARD WAS THE ONLY THING ON MY CREDIT KARMA,,,,,,,,,,, I was never late on a payment either, and pnc bank blames it on transunion ,,,,,

PNC responded directly to Ms*** * *** on December 21, 2015, and considers this matter addressed

PNC Bank, N.Aresponded to Mr*** on March and April 10, 2017, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

JME 10-21-PNC Bank, N.Aresponded to *** *** on October 21, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to Mr. *** on January 20, 2016, and considers this matter
addressed

PNC Bank, N.Aresponded to *** *** on July 7, 2017, and considers this matter addressed

To Whom It May Concern:PNC Bank, N.Aresponded to *** *** on May 27, 2016, and considers this matter addressed.Sincerely, Andrea C*** Executive Client Relations PNC Bank

PNC responded to *** *** on January 23, 2018, and considers the matter addressed. Thank you.January 23, 2018*** *** *** *** *** *** *** *** *** ** ***RE: Revdex.com Case Number ***Dear Mr***:Please allow me to respond to your written correspondence received on December 4, 2017, addressed to the Revdex.com, regarding the PNC Bank, National Association Home Equity Line of Credit ending in XXXX (the “Line”)I appreciate the opportunity to address your concerns.In your complaint, you stated that PNC did not send you monthly statements for the LineYou claim that as you did not receive the statements, you were unaware that monthly payments were not being satisfiedYou stated that you formerly requested to be contacted if payments to the Line were late and spoke to a PNC branch employee who told you that she would add a notation to your account to contact you if any payments were lateYou requested that as XXXXXXXX was responsible for your mother's finances, PNC remove any delinquent reporting from your credit report and apply them to XXXXXXXX reportPNC denies any wrongdoing.As an initial matter, our records indicate that the Line was opened in your mother's name, XXXXXXXXXX, with you as a Co-Borrower on XXXXXXXAccording to the enclosed Home Equity Line of Credit Agreement and Promissory Note (the “Agreement”), you signed and agreed to the terms of the Agreement, which does make you responsible for ensuring the minimum monthly payment obligation is met.As it relates to your conversation with the PNC employee at PNC's West Allis Branch located at WGreenfield Avenue, West Allis, WI 53214, our review determined that at the time you spoke with the PNC employee, the Line was already delinquent and that you wanted to know why you were not being informed about the status of the LineAt that time, she informed you that your Line notices were being sent to your mother's address.As a Co-Borrower, you may request to receive the Line's monthly statements instead of the Borrower, if desiredHowever, only one statement will be generated per month for the LineDuplicate statements are not an option that is available so that each Borrower would receive a monthly statement of their ownAs a Co-Borrower, you also have options such as PNC's Online Banking, to view the Line and its payment historyYou also are able to set up automatic payments to ensure the monthly payment is being made.As the Line was past due several times throughout the life of the Line, separate correspondence was sent in the name of each Borrower to the address on record for the LineEither Borrower is able to update the mailing address on the LineAs you did not change the mailing address, the correspondence that was sent in your name was sent to the address of recordAs PNC did not err in this matter, we respectfully decline your request to change the reporting to the consumer reporting agencies.To further discuss available options or to set up payment arrangements, our Loan Servicing Department can be reached at XXXXXXXXXX, Monday through Thursday, 8:00am to 9:00pm and Friday, 8:00am to 5:00pm.If you have any further questions regarding this issue, please feel free to contact me at XXXXXXXXXX, my extension is XXXXXXXXXX and I am available Monday through Friday, 8:00am to 5:00pm, Eastern Standard Time.Sincerely,XXXXXXXXXXXXXXXXXXXX Executive Client Relations PNC Bank N.A.PNC Reference Number XXXXXXXXXXX

January 24, 2017PNC Bank, N.Aresponded to *** *** on January 24, 2017, and considers this matter addressed.Thank you,ACB

PNC Bank, N.Aresponded to *** *** on September 14, 2015, and considers this matter addressedThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
PNC has yet to resolve this matter on their end I have reached out to them several times with no results Since then, I have cancelled my account with PNC and still receive message from PNC asking me for my opinion on how well they are doing and still receive statements from them indicating my account as not been offically closed I went into the *** Drive PNC and closed both my checking and savings account I have not received anything from PNC regarding this matter as stated in the complaint from PNC It stated they sent me something in writing on 11/17/and feel this issue has been resolved I have had no communication from PNC regarding this matter since filing this complaint This is unacceptable and again another lie on PNC parts in dealing with the issue This issue is NOT resolved
Regards,
*** ***

PNC Bank, N.Aresponded to *** *** on December 20, and considers this matter addressed

Please update the status of the above casePNC Bank, N.Aresponded to *** *** on 5-4-17, and considers this matter addressed. Thank you, Rachel M***Executive Client Relations Officer