Horizon Services

Everything Horizon advertise their service staff follow to the letter Service person was extremely polite, on time, and thoroughly explains everything they are doing and what they found He made recommendations that were in my budget and suggestions for the future handling

Lee was very polite even though my air conditioner is not in an easy location in the atticPersonally I would have screamed but he politely went about his job and solved our problem

We have had Pat Dhere several timesHe has always been respectful, friendly, efficient and knowledgeableHe is the real deal and very honestHe doesn't rush the service and invites questions that he answers with great detailWe had a frank discussion with him about our older systems and he did not pressure us at allBecause of him we decided to have an appointment with a sales representativeWe also, were very pleased with Sean M***Sometimes people tend to shy away from big companies who do a lot of advertising to promote their businessThey figure that these companies will be more expensive because of their overheadI don't believe thatWe compared prices with our neighbors who had similar systems recently installedThe cost was very much in line and we believe the warranty that Horizon gives, plus the quality of the installation outshines them allHorizon has a terrific business plan that has figured out what the customer wants and delivers with class

Horizon has been used for the last 5-years and has continued to impress with the people and technical knowledge Also, always on time, curious, and very technically trained

BillLinstalled a new water heaterService was prompt, neat and efficientI would request Bill for any future service needsOverall experience was excellent

Jared Fwas on time for a heater tuneup He was very professional and knowledgeable Our heater is years old and checked out OK He explained the [redacted] Plan for the AC, heater and water heater which I signed up for the coming year Hopefully only yearly maintenance will be all we need I will be requesting Jared Ffor this work

Andrew arrived on time with a smileHe was very knowledgeable and patient in answering any questions I hadHe explained in detail all of the service repair and/or replace options availableThat allowed my husband and I to choose the best option for our home and our budget! Andrew was very neat and cleaned up what little mess was made when cutting the sheet rockThanks Andrew, we look forward to working with you on our repairs

Good timely service

Horizon Services is outstandingI had work done on my HVAC unit and needed a new water heaterThe servicemen were polite professional in uniform and with ID They arrived exactly on time, completed the work, cleaned up meticulously and explained EVERYTHING to mePrices were reasonableThis is a really good honest company I wot ever call anyone else for serviceEven my dog liked them!

Andrew is a great guy to help out what you need, and help out the best deal for clientshighly recommended

Thank you for bringing this to our attentionWe understand that despite our best efforts, sometimes mistakes can occur, however, at Horizon we are 100% committed to ensuring all of our customers are completely satisfied with our serviceUpon discussion with the home owner regarding their concerns, we have agreed to honor their request to pay for the repair completed by the other service providerIn addition we also refunded the $for the tune up completed by our technicianThe home owner is happy with this outcome and greatly appreciates the resolution

Lee B was on time very professional explained all the work he was doing and made recommendations Very please with his service

Prompt and fantastic serviceThank you!

Kenneth was very efficient and unclogged our septic tank plus snaked the line in about minutes Can't beat that!!!

Our technician, Steve, was knowledgeableHe explained everything he was doing and answered all of my questionsI felt I could trust what he was saying and advising

Chris Cfixed the main drain line from our house out to the streetHe was extremely professional and personableBased in his performance and excellent service, I would definitely recommend this business to other people

Douglas Mwas very thorough and honest

I was very pleased with the service to my heaterFrank Dwas prompt, friendly and performed the heater service perfectlyWould give him and Horizon Services a out of

Another great visit from Horizon I've been using them for HVAC maintenance for 7-years and never had a bad visit Steve C was very friendly, courteous and professional

Andrew S from Horizon services came on time for a scheduled appointment to look at our hot water heater Andrew and his partner were clean cut and very professional We ended up deciding to replace our existing unit and Andrew had our exact model on his truck I had done my homework and knew what other price I had Andrew matched our best price and installed our new unit within an hour and a half and removed our old unit I was very satisfied with their workmanship This was a very satisfying experience