Horizon Services

The technician explained my issue and had it repaired quickly

Excellent work, attitude and professionalism

I absolutely LOVE this company I just moved into a new townhouse and I had to so far have Horizon for Plumbing, Air Conditioner service, Heatings Service and the last service was Plumbing again Andrew G and Joe were my technicians and were great They installed a faucet, dishwasher & ice maker line They were fast and cleaned up after their service was doneThey were very kind as soon as they walked into the door and offered me a great price to complete my services Top notch company for sure I would refer Horizon to all family members and friends that I know and anyone else that is looking for household services

Frank is greatHe explains everything and gets the job done

Had difficult to diagnose issue with our heaterAntonio was very through and solved the problemI was very satisfied by the experience and would recommend horizon services to anyone looking for a reliable service partner

The Horizon Services Technician was professional, knowledgeable, and courteousA thorough inspection of the heating furnace was conducted and the performance of the unit was immediately noticeable

[redacted] Thank you for bringing you concern to our immediate attentionAt Horizon Services, we take all feedback very seriouslyWhen we receive a concern, such as yours, we involve our Customer Relations Manager, the responsible managers and technicians, and even our ownersWe are always ready and willing to learn what we can do to make our customers’ experiences better and always take responsibility for our actionsWe are eager to work with you in order to find a resolution to your concern.With that said, we have reached out to you multiple times by phone and have even sent you a physical letter requesting that you contact usWe have still yet to hear anything and are unable to help you until we are able to discuss your concern in detailPlease contact us as your earliest convenienceThank you

Steve C from Horizon Services came out to repair me ACHe was courteous, friendly and explained carefully what the problem wasHe gave me his quote before he started the workFixed the problem, replaced the filter, checked and cleaned the external unitExcellent jobA satisfied customer

very professional, courteous and knowledgeableit was a pleasure dealing with jose and the job was performed efficiently and in a timely mannergreat job jose

[redacted] *., the technician that serviced our heater was very professional and thorough He was on time and left the area where the heater was clean and exactly as he found it Very good job!!! Thank you

Tony, our Horizon technician, was helpful, pleasant and thoroughAfter evaluating our furnace, he took time explain the defect, it's causes and consequences and made sure of the necessary follbefore leaving

We called Horizon when our oil furnace decided to stop working and it was the best thing we didIt started with really good customer service call and we received a quick responseSean F [redacted] was there the next day ( as requested by me) on time and quickly went work to troubleshoot our heating systemHe was back early the next morning (again on time) to service our furnace and was able to successfully repair it within a couple of hoursHe explained to me what was wrong with our furnace while giving me great advice on how to maintain our furnace in good working conditionIt was unfortunate for our system to have a problem but I'm glad I called Horizon my family and I have piece of mind knowing that it was repaired correctlyThank you Sean and Horizon

excellent service, very respectful

We had Pat Dfrom Horizon Services come to our home to service our Heating System He was wonderful! He was very polite, explained everything very well to us We most certainly would recommend Horizon Services to others

Fast and efficientExpensive

Once again, Horizon did a great job ! From the customer service phone call to the service technician's (Pat D.) thorough and professional manner This company does it right every time ! Kudos to the whole staff !

Keith KWas wonderful, on time and explained the pricing very well

The horizon technician Andrew S [redacted] done an outstanding job getting my hot water heater back in serviceHe was very polite and set me up to service my heating boilerHorizon should be proud to have a technician like him working with themI would like to thank him for his service

Tom was prompt, efficient, and tidy

We had an issue with our furnace that caused it to stop operating properly We called Horizon Services and they sent out one of their technicians, James Gallagher, to assist He was extremely helpful, professional and was able to solve the problem We will be recommending Horizon in the future because of our experience