Horizon Services

We are very satisfied with the job Andrew did installing our new water heaterHe arrived ahead of time and had everything necessary to do the install with him in his vanHe was very polite and personable and gave a full explanation of the work that needed to be done, the options for the some parts of the work and the differences in warranties before beginning the jobHe workmanship was excellent and he left our heater room cleaner than it was when he started

Steve showed up early, was very professional in his demeanor and helpful about the hvac service

Mike R was very professional and politeHe explained the problem and the job he would perform and went about it in a timely matter He was a pleasure to work with

Great service, on time, friendly, gave good advice and no sales pressureWill use again

The technician that provided service to our home was communicative, knowledgable, and helpful Chuck M was courteous, but not patronizing -- he answered all questions and shared information about the process as he completed the work This technician is a fine representative of his company and I am happy to have had the positive experience I had receiving service from Chuck M with Horizon

Technicians were friendly, knowledgeable, efficient and clean! They arrived on time, explained everything they were going to do and gave me an estimate before starting the work

Lee BCame out to try and save my central a/c Unfortunately, it was totally deadLee offered suggestions was early for the appointment and very helpful

Jared came to perform our AC tune-upHe arrived on time was very pleasant and informed us of the condition of our system and the preventitive repairs he recommended He also inquired about renewing our Gold service contractOverall our experience was great

I called Horizon to determine what was wrong with my air conditioner The company quickly scheduled an appointment the same day as my call and kept me posted on the arrival time of the technician The tech, Jared, was very nice and professional He quickly figured out what my problem was and gave me options on how to handle the issue I could tell he cared about doing a good job and making sure I understood everything

Recently had a very good experience with Horizon Services for my a/c care on my homeThey sent their technician, Jared F., to my residence to complete a review that had been postponed due to my schedule in the springtimeJared was thorough with his analysis and took the time to explain to me the variety of options that were available, the pros and cons of each, and possible implications for various choicesOnce given the options I was able to make my choice and Jared then proceeded to complete the work that was needed in a prompt fashionExcellent service call and good work on behalf of Horizon Services

ProfessionalHelpful in answering questions and concerns

Keith arrived soon after our phone call We discovered a water emergency - water was dripping from the dining room ceiling and it is Sunday morning! Keith investigated the problem thoroughly, made a repair, and helped us create a plan forwardThank you for exceptional service

Lee Barnes provided outstanding service during his visit to our home for a heater check-up

I made a service call for a malfunctioned AC unitPat D was dispatched and responded quickly to the service callHe evaluated and troubleshooted the issue quickly, and was very courteous during his visitI would highly recommend him for future service visits

Lee [redacted] our service technician, was very professional and provided excellent serviceHe was also quite knowledgeable concerning our cooling system and future concerns

Noticed a gallon of water leaking through the downstairs bathroom ceiling and called HorizonWas able to get an appointment for the next day but they called minutes later and sent someone out almost immediatelyThe problem was diagnosed and fixed in record timeLove the professionalism!

I just used Horizon for a heating system tuneup and was happy with the service Charles M., the technician performed a detailed inspection, tuned up my system, and explained to me everything he did He found no immediate issues, but alerted me to potential future issues and things to look out for I found Charles to be friendly and professional He even put on shoe covers when he entered the house

Keith did a great job and was very professional in his approach

Quick service, professional in explaining things to me

Professional