Horizon Services

Another great visit from Horizon I've been using them for HVAC maintenance for 7-years and never had a bad visit Steve C was very friendly, courteous and professional

Andrew S from Horizon services came on time for a scheduled appointment to look at our hot water heater Andrew and his partner were clean cut and very professional We ended up deciding to replace our existing unit and Andrew had our exact model on his truck I had done my homework and knew what other price I had Andrew matched our best price and installed our new unit within an hour and a half and removed our old unit I was very satisfied with their workmanship This was a very satisfying experience

Steve showed up early, was very professional in his demeanor and helpful about the hvac service

Mike R was very professional and politeHe explained the problem and the job he would perform and went about it in a timely matter He was a pleasure to work with

Great service, on time, friendly, gave good advice and no sales pressureWill use again

The technician that provided service to our home was communicative, knowledgable, and helpful Chuck M was courteous, but not patronizing -- he answered all questions and shared information about the process as he completed the work This technician is a fine representative of his company and I am happy to have had the positive experience I had receiving service from Chuck M with Horizon

Lee BCame out to try and save my central a/c Unfortunately, it was totally deadLee offered suggestions was early for the appointment and very helpful

Technicians were friendly, knowledgeable, efficient and clean! They arrived on time, explained everything they were going to do and gave me an estimate before starting the work

ProfessionalHelpful in answering questions and concerns

I called Horizon to determine what was wrong with my air conditioner The company quickly scheduled an appointment the same day as my call and kept me posted on the arrival time of the technician The tech, Jared, was very nice and professional He quickly figured out what my problem was and gave me options on how to handle the issue I could tell he cared about doing a good job and making sure I understood everything

Jared came to perform our AC tune-upHe arrived on time was very pleasant and informed us of the condition of our system and the preventitive repairs he recommended He also inquired about renewing our Gold service contractOverall our experience was great

Recently had a very good experience with Horizon Services for my a/c care on my homeThey sent their technician, Jared F., to my residence to complete a review that had been postponed due to my schedule in the springtimeJared was thorough with his analysis and took the time to explain to me the variety of options that were available, the pros and cons of each, and possible implications for various choicesOnce given the options I was able to make my choice and Jared then proceeded to complete the work that was needed in a prompt fashionExcellent service call and good work on behalf of Horizon Services

I made a service call for a malfunctioned AC unitPat D was dispatched and responded quickly to the service callHe evaluated and troubleshooted the issue quickly, and was very courteous during his visitI would highly recommend him for future service visits

Lee [redacted] our service technician, was very professional and provided excellent serviceHe was also quite knowledgeable concerning our cooling system and future concerns

Lee Barnes provided outstanding service during his visit to our home for a heater check-up

Keith arrived soon after our phone call We discovered a water emergency - water was dripping from the dining room ceiling and it is Sunday morning! Keith investigated the problem thoroughly, made a repair, and helped us create a plan forwardThank you for exceptional service

Noticed a gallon of water leaking through the downstairs bathroom ceiling and called HorizonWas able to get an appointment for the next day but they called minutes later and sent someone out almost immediatelyThe problem was diagnosed and fixed in record timeLove the professionalism!

I just used Horizon for a heating system tuneup and was happy with the service Charles M., the technician performed a detailed inspection, tuned up my system, and explained to me everything he did He found no immediate issues, but alerted me to potential future issues and things to look out for I found Charles to be friendly and professional He even put on shoe covers when he entered the house

Quick service, professional in explaining things to me

Professional