I C System, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Attached is a redacted copy of the letter that was mailed to the consumer. We apologize if it has not yet reached the consumer. If further assistance is needed please let us know.Sincerely,Consumer Affairs on behalf of IC System, Inc.

The dispute has been noted. We have requested the original creditor investigate. Collection activity has been suspended pending the outcome of that investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us. We respectfully request additional time to complete our investigation. We have ceased activity pending the outcome of that investigation. Sincerely,Consumer Affairs on behalf of  IC System, Inc.This communication is from a debt collector.

Thank you for contacting us.  We have responded directly to the consumer.  Attached is a red-acted copy of that response.  For privacy reasons we have not included the debt validation.Consumer Affairs on behalf of IC SystemThis communication is from a debt collector.

On or about April 17, 2017 our client recalled the account.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

Our response was sent to the consumer via the email address provided in this complaint on May 30, 2017. Thank you.

The fraud packet was sent per the request of the original creditor so they can open an investigation. The packet was mailed prior to our response to the Revdex.com. As previously noted, the original creditor recalled the account from our office. We are no longer pursuing collection of the account and have returned it to the original creditor. We apologize for any confusion this may have caused. Sincerely,Consumer Affairs on behalf of IC System, Inc.

I am rejecting this response because:I am asking that I C System provide where I have done business with their company since I C System is reporting to my credit reports. I C System must show valadation of debt since their company is reporting to my credit reports. Iam not asking for a third party alleged bill. I am asking I C System provide valadation and proof that I have done business with them in the form of a signed contract. I have been asking for this information since 6/28/17. If I C System cannot give me the information that I am requesting then they need to remove their trade from my all of my credit reports. Providing alleged bills from another company is not suffice as valadation of debt between I C System and myself. In order for I C System to report to credit file they must provide the proof upon my request. Please show this proof via Revdex.com portal as going via us mail further draws out this process. I am not giving I C System permission to contact me by phone or US mail.

Due to the issues surrounding this account, we have closed the account in our office and will return it to the original creditor. The consumer may wish to check with her local credit bureau in 30-45 days to ensure that her credit file has been properly updated. A letter is being sent directly to the consumer. Sincerely,Consumer Affairs on behalf of IC System, Inc.

IC System has closed out the account and discontinued all collection activity.  Under separate cover we are writing directly to the consumer confirming IC System will no longer pursue collection of this account and will return it to the client.Sincerely,Consumer Affairs staff on behalf of IC...

System.This communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we have been unable to verify the information reported within the permitted time period we will request that any information provided to the credit...

reporting agencies regarding this account be deleted.  The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected.  We are mailing a confirmation letter to the consumer. Our attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System.  If validation is received, we will forward that information to the consumer. Sincerely, Consumer Affairs This communication is from a debt collector

Thank you for contacting us on behalf of the consumer. We have discontinued collection activity on all of the mentioned account. Today, we have mailed a letter directly to the consumer to confirm this information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System.

IC System has ceased all communication on the file. Any further contact will have to be initiated to our office by the consumer. Per the comments made in this complaint it has been referred on to the relevant department for investigation.Consumer Affairs on behalf of IC System, Inc.

Upon receipt of this complaint our client has recalled the account.  Under separate cover we are mailing a confirmation letter directly to the consumer.  Please allow 5-7 days for mailing time.Sincerely,Consumer AffairsThis communication is from a debt collector.

Our records indicate the account has been disputed. The original creditor is investigating this matter. We have ceased all collection activity on the account pending the outcome of the investigation. On or about March 27, 2016 a deletion request was submitted to the credit reporting agencies....


If verification is provided, we may provide that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office.
Sincerely,
Consumer Affairs

On or about 8/13/17 the original creditor recalled the account and we discontinued all activity. Our records show a letter was emailed to the consumer on 8/16/2017. We do not show a bounce back. A paper version was mailed on 8/19/17. Attached is a red-acted copy for review. We hope this resolves this matter. If further assistance is needed the consumer is welcome to speak with our Consumer Affairs representatives by calling ###-###-#### Monday - Friday between 7:30 am - 4:00 pm CST.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

The original creditor notified us the account was submitted in error. We have discontinued all activity on the account, returned the file to the original creditor, and submitted a deletion request to the consumer. Under separate cover we are sending a separate letter to the consumer. The consumer...

may wish to submit it as proof to expedite corrections as necessary. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, as long as this gets removed from my credit report as stated. Thank you so much!  You are the best!

Thank you for contacting us.  We appreciate the opportunity to respond to complaint issues.  Unforturnately, we were unable to locate an account with the phone number listed above.
Please let us know if that number is forwarded to another number or if the calls are to a different...

number.  Upon receipt we will gladly research this matter further.
Sincerely,
Consumer Affairs
This communication is from a debt collector.