I C System, Inc.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we have been unable to verify the information reported within the permitted time period we will request that any information provided to the credit...

reporting agencies regarding this account be deleted.  The consumer may wish to check with their local credit bureau to ensure that their credit file has been corrected.  We are mailing a confirmation letter to the consumer. Our attempts to verify the debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System.  If validation is received, we will forward that information to the consumer. Sincerely, Consumer Affairs This communication is from a debt collector

Our records indicate the account has been disputed. The original creditor is investigating this matter. We have ceased all collection activity on the account pending the outcome of the investigation. On or about March 27, 2016 a deletion request was submitted to the credit reporting agencies....


If verification is provided, we may provide that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office.
Sincerely,
Consumer Affairs

I am rejecting this response because:
I have remaining questions that has not been answered and the problem has not been fully addressed yet. I have...

called IC systems consumer service department and left my phone number. Please call me back and/or respond to my email. Thank you.  Best, [redacted]

Our records indicate the account(s) has been disputed. Under separate cover we have responded directly to the consumer via the CFPB portal. Thank you for allowing us to address the concerns.Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for providing additional information.  We have found the phone number listed above in our system and removed it.  You should no longer be receiving phone calls from our company.  We apologize for any inconvenience this may have caused.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, as long as this gets removed from my credit report as stated. Thank you so much!  You are the best!

The original creditor notified us the account was submitted in error. We have discontinued all activity on the account, returned the file to the original creditor, and submitted a deletion request to the consumer. Under separate cover we are sending a separate letter to the consumer. The consumer...

may wish to submit it as proof to expedite corrections as necessary. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Due to the issues surrounding this account, we have closed the account in our office and will return it to the original creditor. The consumer may wish to check with her local credit bureau in 30-45 days to ensure that her credit file has been properly updated. A letter is being sent directly to the consumer. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Initial Business Response /* (1000, 5, 2015/10/20) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has honored Mr. [redacted]'s request to cease all telephone communication.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/22) */
(The consumer indicated he/she ACCEPTED the...

response from the business.)

I am rejecting this response because:I am asking that I C System provide where I have done business with their company since I C System is reporting to my credit reports. I C System must show valadation of debt since their company is reporting to my credit reports. Iam not asking for a third party alleged bill. I am asking I C System provide valadation and proof that I have done business with them in the form of a signed contract. I have been asking for this information since 6/28/17. If I C System cannot give me the information that I am requesting then they need to remove their trade from my all of my credit reports. Providing alleged bills from another company is not suffice as valadation of debt between I C System and myself. In order for I C System to report to credit file they must provide the proof upon my request. Please show this proof via Revdex.com portal as going via us mail further draws out this process. I am not giving I C System permission to contact me by phone or US mail.

Thank you for contacting us on behalf of the consumer and we were able to resolve this directly with her.

Thank you for contacting us on behalf of the consumer. We have contacted the consumer directly under separate cover at the email address provide on this complaint.Sincerely,Consumer Affairs on behalf of IC System

Additional information has been provided to the consumer. Attached is a copy. For privacy reasons the debt validation is not included in the attachment. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I do still reserve the right to pursue legal action against this agency and AT&T. I do accept the response. Thanks.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.Thank you,[redacted]

I am rejecting this response because: I was told that they would remove the reporting...

from all the credit reports. Have they done that yet? They also said that they would confirm that with the Revdex.com, I don’t want this case to close until they submit proof of removing the negative reportings before this case is closed. Thanks.

We have spoken directly to the consumer and IC System is writing to the consumer under separate cover.Sincerely,Consumer Affairs Staff on behalf of IC System, Inc.This communication is from a debt collector.

Attached is a copy of the response that was emailed to the consumer on February 9, 2017. Please let us know if anything further is needed.   This communication if from a debt collector.   Consumer Affairs on behalf of IC System, Inc.

IC System has placed the file in dispute. While our client is investigating this matter we have ceased all collection activity pending the outcome of the investigation.Thank you.Consumer AffairsOn behalf of IC System, Inc.

IC System's response was sent to the consumer via the email given in the complaint.  IC System has requested the credit reporting agencies remove the entry from their records while we investigate the consumer's complaint.Thank you.