I C System, Inc.

IC System forwarded its response to Ms. [redacted] via the email address provided in her complaint on February 9, 2017.Thank you.

Thank you for contacting IC System on behalf of the consumer.  The file has been closed in our office and we sent a letter directly to the consumer to the email address provided to confirm that information.

I am rejecting this response because: This is completely unacceptable; IC System apologizes for the inconvenience of unwarranted harassment due to an error made on behalf of their client.  This was reported to the credit bureau by the creditor that IC Systems represented.  IC Systems, Inc. would like to distance itself from this matter due to an error made by the creditor.  This does not dismiss the harassing phone calls and mail correspondence directed toward my family; the privilege of apologizing and excusing itself of any responsibly is absolutely unacceptable. My family and I were in fact unjustly harassed by IC Systems Inc. collection practices and significantly suffered as a result.  In accordance with the Fair Debt Collection Practices Act (FDCPA) further legal action is within reason and will be actively pursued.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven’t had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of an...

investigation.  Once verification of the debt is received, we will forward a copy of the verification to the consumer and resume collection activity. Sincerely, Consumer Affairs This communication is from a debt collector.

IC System has responded directly to the consumer.
Sincerely,
Consumer Affairs

This will acknowledge receipt of this complaint. IC System is investigating this matter. We will provide a response pending the outcome of the investigation.

We have conducted an investigation. Attached is a letter detailing the results of that investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed.  Our client informed us on or about 10/20/2017 that this account has been paid in full.  IC System has ceased all collection activity.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf...

of IC System, Inc.This communication is from a debt collector.

IC System has responded directly to the consumer via the email provided in this complaint.Thank you.

Thank you for contacting us on behalf of Ms. [redacted]. Upon receipt of the complaint and the dispute surrounding this account, IC System updated the account as disputed. On April 13, 2016, our client recalled this acount. Therefore, IC System has closed its file and returned it to their office. Ms....

[redacted] can rest assurred IC System has not reported any information to the national cred it reporting agencies. We are mailing a letter directly to Ms. [redacted] confirming this account has been withdrawn from our files and office is no longer pursuing collection activity.

With the information provided in this complaint, IC System is unable to accurately locate the file Mr. [redacted] is referring to on his credit report. Please provide the IC System account number, partial account number or any other identifying information so we can locate the file. Mr. [redacted] can also...

contact our Consumer Affairs department at ###-###-#### or via email at [email protected].

I am rejecting this response because:
For one reason, they need to respind through the Revdex.com site to address me.  Secondly, they removed the...

tradeline, but my credit score now suffers as a result of the negligence of IC Systems and Sprint for causing this problem from the start and not working with me to resolve he issue before sending the account to collections.  I demand that IC Systens and Sprint work with the CBR's directly to amend my credit report to reflect a proper score.  I will NOT consider this closed until they do so and I will keep my complaint open with the Ohio AG as well.

I am rejecting this response because:  I need to wait until I receive the hard copy letter, thank you

This dispute is substantially the same as a dispute previously submitted either directly to IC System or through a...

consumer reporting agency. IC System has already investigated the dispute and reported the results of the investigation to the consumer. Additionally, the consumer has spoken with our office. The consumer was offered a settlement and was provided with our credit reporting procedures. If paid, we will update our files to forward a paid or settled status to the credit reporting agencies and we will remove it from our active files. Sincerely,Consumer AffairsIC System, Inc.This communication is from a debt collector

Complaint: [redacted]
I am rejecting this response because:IC Systems has admitted that their entire collection effort was "an error."  That's a start, but it doesn't begin to address the bad business practice that they used even if their collection was not "an error."  And they did not respond to my communications--it took the Revdex.com to get them to admit their error, stop the collection effort, and notify credit agencies of their error.  In my original complaint I outlined what would be a decent business practice on how to notify people of a collection effort. Example--send a bill documenting the date of service, patient amount paid, primary insurance amount paid, secondary insurance amount paid, and and the resulting patient amount owed.    I won't remove my complaint until IC Systems shows evidence that they will change their ways.  Admitting "an error" is not sufficient.
Sincerely,
[redacted]

I am rejecting this response because:
I would like for the business to only...

communicate with me through here. If needed please send validated info to my address. Also, we have found that this company is operating illegally. They are not suppose to be collecting and reporting on my credit report. I looked up their license status to collect in North Carolina where I have been a resident and according to NC Law they are not to collect debts in North Carolina without the proper permits. I have looked up their license status and it states Voluntary Surrender. It is not active. In order to validate any debt you have to prove that you are legally allowed to collect the debt first. Before we pursue legal action, it needs to be removed from our credit reports and also they need to stop all collections against me. See attached for print screen from the Department of Insurance in North Carolina.

IC System has reiterated removal from the consumer's credit report. A letter of confirmation was sent to the consumer via the email address given in this complaint.

Thank you for contacting us regarding this matter.IC System has completed its investigation into this matter. Under separate cover we are responding directly to the consumer.Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed.  Our client is investigating this matter.  IC System has ceased all collection activity on the account pending the outcome of the investigation.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs...

staff on behalf of IC SystemThis communication is from a debt collector.

Our records indicate the account has been disputed and the original creditor investigated. Under separate cover we have written directly to the consumer and provided validation of the account. The consumer may contact our Consumer Affairs staff or visit our website if further assistance is needed....

Thank you for the opportunity to assist in this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc.