I C System, Inc.

I am rejecting this response because:The business has still not provided the name and address of the alleged creditor (original, and if different: current) nor is the business even addressing the request.

I am rejecting this response because: It is April 28, 2017 and I have not received any verification. I have not received any phone calls or letters. It is quite comical that I had to send in a complaint to the Revdex.com in order to receive any response, and the only response I received was this communication. I sent in my request in writing on March 24, 2017.  You just happen to ignore it then on April 22, 2017, you supposedly sent me the information. I am sure it does not take more than a few days for the mailed documents to reach me.  If I do receive the documents, I will be checking the dates and the stamped dates from the post office. I have not received the documents by Monday, May 1, 2017, I will be forwarding my complaint to the Attorney General, Revdex.com, credit bureaus, and the CFPB.

Thank you for contacting us.
We have closed out the account and will request the credit reporting agencies delete any reference to the account from the consumer's credit files. Attached is a letter for the consumer's records. She may wish to submit it as proof to expedite corrections as...

necessary.
Sincerely,
Consumer Affairs on behalf of IC System Inc.

Attached is a copy of what was mailed to the consumer on March 15, 2018. Respectfully,Consumer Affairs on behalf of IC System, Inc.

Attached is a redacted copy of the letter that was mailed to the consumer. If validation is received, we will forward that information directly to the consumer. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of Mr. [redacted]. We were able to speak directly to Mr. [redacted] and have resolved his account with our office.

The account...

was placed with us for collection in 2016. An initial notice was sent to the address provided by the original creditor. That notice was subsequently returned by the post office as undeliverable. When we received a dispute on the account, we investigated the consumer's dispute of information provided to the credit reporting agencies. We were unable to verify the information reported within the required time and submitted a deletion request to the credit reporting agencies.  A confirmation letter was mailed to the consumer on June 14, 2017. Additionally, on or about June 16, 2017, we received an ACDV from a credit bureau. We replied back and verified the deletion. The other credit bureaus were copied electronically. If verification is received, we will provide that information to the consumer but the account will not be re-reported to the credit reporting agencies by our office. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12252320, and find that this resolution is satisfactory to me.

Thank you for contacting us.  We appreciate the opportunity to respond to complaint issues.  Unfortunately, despite an extensive search we are unable to locate an account that fits with the consumer's name, address, telephone number or email address.Please have consumer provide us with the...

IC System reference number appearing on their credit file.  Information may be emailed to us at [email protected] or faxed to us at ###-###-####.  Please include the Revdex.com Case #[redacted] in the subject line.  Upon receipt, we will research this matter and provide a response.Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector.

On or about January 8, 2016 our client requested that we discontinue collection activity on the account.  Therefore we have ceased collection efforts.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This...

communication is from a debt collector.

Our records indicate the account has been disputed. Three notices were sent between 2/22/2017 - 6/1/2017. Under separate cover we are writing directly to the consumer and providing validation of the account. Thank you for the opportunity to respond to this matter. Sincerely,Consumer Affairs staff on...

behalf of IC System, Inc.

Thank you for contacting us on behalf of Mr. [redacted]. Upon receipt of the complaint our office updated the account as disputed and forwarded a copy to our client. Due to the dispute surrounding this account IC System has withdrawn the account from our files and we have requested the credit...

reporting agencies to delete any reference of this account from their files.

We appreciate the opportunity to assist consumers with complaint matters. In this particular instance we are unable to identify an account that fits the criteria described.
Please ask the consumer to provide us with the IC System reference number appearing on her credit report. Thank you....


Consumer Affairs
This communication is from a debt collector

Thank you for contacting us on behalf of the consumer. We have mailed a receipt letter directly to the consumer and apologize for any inconvenience this may have caused, please allow mailing time

I am rejecting this response because:
They called and left a voicemail and left number I am not able to get through to anyone. They did report it its on all three credit reports. I had a payment arrangement set up for three payments. They took one and stopped. I was told with payment arrangement set up it was not going to be reported  i want them to delete this from credit report

Attached is a copy of a letter IC System emailed to the consumer on June 3, 2016, as well as a copy of the initial notice sent on the account. Our records show the account as paid in full as of June 1, 2016. As noted, we submitted a deletion request to the credit reporting agencies. The deletion was included on the electronic file sent to the credit reporting agencies on June 5, 2016. Please let us know if further information is needed.
Sincerely,
Consumer Affairs on behalf of IC System, INc.

We certainly apologize for any inconvenience caused to this consumer. IC System does not process credit card payments on behalf of this client. IC System suspended collection activity on the account when it learned of this dispute. We requested the orignial creditor conduct an investigation. Since...

that time the account has been recalled by the original creditor. Therefore, IC System closed its file and discontinued all efforts on the account.
On June 15, 2016, IC System received an Automated Consumer Dispute Verification from Equifax. We returned the completed form to Equifax and verified the account information should be removed from the consumer's credit file. The other credit reporting agencies were copied electronically. Therefore, the credit reporting agencies should delete any reference to the account from those agencies files.
If we receive additional information from the original creditor, we will forward that information to the consumer.
Sincerely,
Consumer Affairs

Thank you fro contacting us on behalf of the consumer. Our client has withdrawn this account from our office, therefore, we have closed our file. On June 23, 2017 we mailed a letter directly to the consumer to confirm this information. Please have consumer contact IC System Consumer Affairs...

department at [redacted] if they have additional questions.

Thank you for contacting us on behalf of the consumer. Our client recalled this account on July 25, 2017, therefore IC System has closed its file and is no longer pursuing collection activity. On August 17, 2017 our office mailed a letter directly to the consumer to confirm this...

information, please allow mailing time.SincerelyIC System Consumer Affairs department on behalf of IC System.

Thank you for contacting us on behalf of the consumer. Our client has recalled this account, therefore, we have withdrawn the file. We have mailed a letter directly to the consumer to confirm this information.