I C System, Inc.

We certainly apologize for any inconvenience caused. We took steps to rectify this matter once we became aware of the issue. Attached is a redacted copy of our 4/5/2018 fax to the lender and the 4/10/18 letter which was mailed to the consumer. We hope this resolves this matter. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you for contacting us on behalf of [redacted]. Upon receipt of this complaint and due to the dispute surrounding this account, IC System has withdrawn the account from our files. We have mailed a letter directly to Mr. [redacted] to confirm this information and he can rest assured...

IC system did not report any information regarding this account to the credit reporting agencies.

Thank you for contacting us on behalf of the consumer. Our client has requested this file be withdrawn, therefore, we have withdrawn the account and we have mailed a letter to the consumer on July 5, 2017 to confirm this information.

Thank you for contacting us on behalf of Mr. [redacted]. We have contacted him directly and provided additional information we recevied from our client in response to his dispute. Please have Mr. [redacted] contact IC System's Consumer Affair's department at [redacted] if he has additional questions...

or concerns.

Thank you for contacting IC System.  We appreciate the opportunity to respond to complaint issues.  Our records indicate the account is paid in full.  IC System has closed out the account and discontinued all collection activity.  Under separate cover we are writing directly to...

the consumer.  Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

Thank you for providing us with the additional information to help us identify the account. We have taken steps to resolve this matter. Attached is a copy of our response to the consumer. Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

Thank you for contacting us on behalf of the consumer. This file has been closed in our office and we have mailed a letter directly to the consumer to confirm that information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

Thank you for contacting us on behalf  of the consumer. Under separate cover we are writing to the consumer and are providing validation of the account, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

I am rejecting this response because:I am not giving you my life story.  You should already have it if this was a vaild account.  With all due respect I also work in debt collection.  The account isn't mine.  I will happily cooperate once it is proven it's under my name social and somebody signed my name to rack up this bill

I am rejecting this response because: The letter enclose still show a balance. This is not what I ask for. There is no balance and there is no debt. How difficult it is to accept their mistake, apologize and send the correct letter showing no balance and no debt.

I am rejecting this...

response because:
I C System did not provide a signed contract between the company and myself. I C System provides an alleged third party print out which is not validation of a debt. I am asking for debt validation in the form of a signed contract with I C System. If this debt cannot be validated with this specific company then they should delete their trade from all credit report. They need to reply via Revdex.com and not with alleged sent mail.

We appreciate the opportunity to respond to consumer complaint. However,...

despite an extensive search we have been unable to identify the account at issue. If the consumer has additional information we will gladly research this matter further. One option would be for the consumer to dispute the item directly with their local credit bureau. Sincerely,Consumer Affairs on behalf of IC System, Inc.

We are not [redacted]. Nevertheless, an account was disputed, the original creditor provided validation and we forwarded that information to the consumer on July 19, 2017. We are responding directly to the consumer in writing. Please allow 7-10 days for the letter to reach the consumer....

Sincerely,Consumer Affairs staff on behalf of IC System Inc.

Thank you for contacting us behalf if the consumer. This account was been withdrawn from our files. We have mailed a letter directly to the consumer to confirm this information, please allow mailing time.

IC System has discontinued all collection activity on the account.  We will request that any informaton our office may have forwarded to the credit reporting agencies regarding ths account be deleted or removed from their record.  The consumer may wish to check wth his local credit...

bureau in 30-45 days to ensure that his credit file has been corrected.  A confirmation has been requested to be mailed to the consumer. 
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has provided validation of the debt which we are mailing to the consumer.  For privacy reasons we are not providing a copy of that...

information.Sincerely,Consumer AffairsThis communication is from a debt collector.

IC System investigated this complaint with our client. The account has been recalled per our client's request. IC System has closed its file.  A letter of confirmation was emailed to [redacted] to the email provided in this complaint.

Our records indicate the account has been disputed.  IC System has closed the account and returned it to our client.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a debt collector.

We have responded directly to the consumer under separate cover. Keep in mind that IC System has no control over how quickly the credit reporting agencies update their files. We have provided the consumer with information to submit as proof to expedite corrections as necessary. Per her request,...

information has been faxed to her lender. The consumer is welcome to contact us if further assistance is needed. Sincerely,Consumer Affairs on behalf of IC System, Inc.

On January 14, 2016, an account was placed with us for collection. On January 19, 2016, an initial notice concerning the debt was sent to the consumer at the address provided by the original creditor. The letter was not returned to us as undeliverable, nor did consumer timely...

dispute the account. A copy of that letter is attached for the consumer's review.
The account was flagged as disputed when we learned of this complaint. A copy was forwarded to the orignial creditor. On April 7, 2016, the original creditor recalled the account. Therefore, IC System, Inc. closed its file. We will request that any information provided to the credit reporting agencies regarding this account be deleted or removed from the consumer's credit files. The consumer may wish to check with her local credit bureau in 30-45 to ensure that her credit file has been corrected.
Sincerely,
Consumer Affairs