Intelius.com

Complaint# [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Mr [redacted] in connection with Intelius’ Premiere Plus Membership ? Intelius customers are presented with a two-tier pricing structure when purchasing reports on the Intelius websiteEach offer includes the standard one-time purchase price and a second discounted report price plus a one-week trial of the Intelius Premier Plus membershipIf the user elects to continue with their selected report type but does not wish to continue the Premier Plus membership they are instructed to cancel the Premier Plus membership within the first days and they will only be charged $for the Premier Plus trial membershipHowever, if the user does not cancel, the member is enrolled in the Premier Plus membership and their credit card will be charged a monthly fee of $(plus applicable taxes) going forward ? Intelius provides clear disclosures within the report purchase process of the Premier Plus membership offer.? Below, I have outlined the process and various places in which Intelius notified Mr [redacted] of the membership offer and details? According to our records, Mr [redacted] initially purchased a People Search Subscription on May 29, 2011.? Mr [redacted] contacted Intelius in January and requested that this membership be terminated.? Per his request, a customer care representative cancelled this account on January 30, ? On March 13, 2016, Mr [redacted] purchased a discounted membership in the amount of $4.95, which included a 7-day trial membership of the Premier Plus membershipMr [redacted] was notified of this offer and trial membership when he selected his report type and again on the payment information pageAdditionally, he was required to manually select a checkbox on the payment information page before he could complete her report purchase that specifically notified him of the offer and the membership terms, including that his credit or debit card would be charged $(plus applicable taxes) if he did not cancel his day trial membership, a phone number to cancel his membership, that his membership benefits would continue through the last month for which he paid and that there are no refunds or partial month creditsMr [redacted] was presented with language in the same checkbox that by clicking the button to purchase, he agreed to the Terms of Service and Privacy Policy (with hyperlinks to each) ? The “Automatic Renewal Program” section located under the “Paid Services” portion of the Terms of Service states: ? “Upon your acceptance of an offer for the purchase of any subscription-based Paid Services, you will be enrolled in our automatic renewal program to help ensure that there is no interruption in your access to such Paid ServicesUnder this program, you authorize us to automatically renew your subscription at the end of the term of the subscription you purchased, and each subsequent term, for the same term length of the subscription you initially purchased (unless otherwise stated in the offer you accepted)Unless you change your renewal status as described below, at the time of each such renewal you authorize us to charge your designated Payment Method at the then-current, non-promotional price (unless otherwise stated in the offer you accepted) for the renewal of your subscriptionIf you no longer want to be enrolled in our automatic renewal program, you can change your renewal status at any time by completing the following steps: ? ·? ? ? ? ? ? ? ? Intelius.com ?" cancelling your membership on the My Account portion of the Intelius.com Website or by calling (888) 445-? Please note that completing these steps will only stop future automatic renewals of your subscription and will not impact any automatic renewals that occurred prior to the date that you completed these steps.” ? Shortly after his report purchase, Mr [redacted] would have received a receipt confirmation email sent to the email address associated with his Intelius accountThis email contained the amount Mr [redacted] paid for his report and the Intelius Premier Plus membership terms and conditions and instructions on how to cancel his trial membership ? According to our records, Mr [redacted] did not opt out of the Intelius Premier Plus membership or contact the Intelius customer care team about his membership prior to the expiration of his trial membershipAs a result, his credit or debit card was charged $on March 21, and every month thereafter in accordance with the disclosures and the Terms of Service that he agreed to during his initial purchase? On March 21, Mr [redacted] contacted us and requested the cancellation of his Premier Plus membership.? Per his request, his paid membership was cancelled and no further membership fees will be charged to his account unless Mr [redacted] proactively enrolls in another membership programPer the Terms of Service, Intelius has a no refund policyA copy of Mr***’s membership record is attached for your review ? This information should successfully resolve Mr***'s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected]? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint# [redacted] Consumer name: [redacted] We are in receipt of the complaint filed by Ms [redacted] regarding her claim that Intelius charged her full price rather than a discounted price for a reverse phone search report Intelius customers are presented with a two-tier pricing structure when purchasing reports on the Intelius websiteEach offer includes the standard one-time purchase price and a second discounted report price plus a one-week trial of the Intelius Premier Plus membershipIf the user elects to continue with their selected report type but does not wish to continue the Premier Plus membership they are instructed to cancel the Premier Plus membership within the first days and they will only be charged $for the Premier Plus trial membershipHowever, if the user does not cancel, the member is enrolled in the Premier Plus membership and their credit card will be charged a monthly fee of $(plus applicable taxes) going forward According to our records, Ms [redacted] selected a one-time purchase at the full standard report price of $on February 17, Had Ms [redacted] selected the discounted price, her order would have included a 7-day trial in the Premier Plus membership and, if she didn’t wish to continue with the trial, a cancelation fee of $in addition to her original fee of $for a total of $A copy of the offer Ms [redacted] was presented when she made her purchase is attached for your review Additionally, per the Terms of Service Ms [redacted] agreed to at the time of her purchase, Intelius has a no refund policyAs such, we are unable to provide her with any refund at this time This information should successfully resolve Ms***'s complaintShould your office or Ms [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Intelius customers are presented with a two tier pricing structure when purchasing reports on the Intelius website They have the option of paying the full price, or a discounted promotional price which includes a 7-Day Pass of the Intelius Premier Plus Membership When a customer selects the promotional price, they are presented the benefits of the membership and the terms and conditions of the offer, including billing By choosing to proceed with the purchase at the promotional price, the customer agrees to the terms and conditions of the promotional offer.In this case, the promotional offer was accepted and the Intelius Premier Plus 7-Day Pass was activated As requested, the Intelius Premier Plus Membership was canceled on 8/29/and the pending charge of $was canceled on 8/30/ Additionally, the remaining charge of $was refunded on 8/31/ This will reflect on MrPallansch’s statement in one of the next two billing cycles, depending on the closing date Again, all membership charges have been canceled or refunded and no future membership charges will occur.We appreciate your cooperation in resolving this matter and apologize for any inconvenience

Complaint: [redacted] I am rejecting this response because: Dear Revdex.com They are still putting my first, middle, last name, age, siblings, and residences and personal info on google and on there data baseI want this personal identity removed its been longer than hoursthey also have places that I have workedTHis is still happening and it is July 10, They have failed to remove the advertisements with my name and personal informationThey have provided no proof that they gave google to take this advertisement of theirs down form Intellius off of their websiteThe advertisements are still up and it has been longer than hours [redacted] - Intelius [redacted] *** [redacted] Sincerely, [redacted] ***

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by Mr [redacted] According to our records, Mr [redacted] purchased several additional in [redacted] reports, including two Criminal Checks and a Nationwide Federal Criminal report on the same individual on September 22, These additional reports are not covered under Mr [redacted] ’ Intelius Premier membership As such, Mr [redacted] was charged for each additional add on report he ordered on the above-referenced date On September 25, Mr [redacted] emailed the Intelius customer care teamPer the Intelius Terms of Service, all fees are non-refundable, however, as a matter of customer courtesy, the Intelius customer care agent provided a refund to Mr [redacted] in the amount of $ Mr [redacted] should note this refund on his financial billing statement within the next five to seven days depending on his financial institution’s internal refund policy This information should successfully resolve Mr [redacted] ’ complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer Name: [redacted] ? We are in receipt of the complaint filed by Mr [redacted] regarding his claim that Intelius enrolled him into a paid membership program and charged him membership fees without his permission ? Intelius customers are presented with a two-tier pricing structure when purchasing reports on the Intelius websiteEach offer includes the standard one-time purchase price and a second discounted report price plus a one-week trial of the Intelius Premier membershipIf the user elects to continue with their selected report type but does not wish to continue the Premier membership they are instructed to cancel the Premier membership within the first days and they will only be charged $for the Premier trial membershipHowever, if the user does not cancel, the member is enrolled in the Premier membership and their credit card will be charged a monthly fee of $going forward ? Intelius provides clear disclosures within the report purchase process of the Premier membership offer.? Below, I have outlined the process and various places in which Intelius notified Mr [redacted] of the membership offer and details? On May 23, 2017, Mr [redacted] purchased a discounted Social Network Report in the amount of $4.95, which included a 7-day trial membership of the Premier membershipMr [redacted] was notified of this offer and trial membership when he selected his report type and again on the payment information pageAdditionally, he was required to manually select a checkbox on the payment information page before he could complete his report purchase that specifically notified him of the offer and the membership terms, including that his credit or debit card would be charged $if he did not cancel his day trial membership, a phone number to cancel his membership, that his membership benefits would continue through the last month for which he paid and that there are no refunds or partial month creditsMr [redacted] was presented with language in the same checkbox that by clicking the button to purchase, he agreed to the Terms of Service and Privacy Policy (with hyperlinks to each)A representative copy of the report selection process and purchase page is attached for your review ? The “Automatic Renewal Program” section located under the “Paid Services” portion of the Terms of Service states: ? “Upon your acceptance of an offer for the purchase of any subscription-based Paid Services, you will be enrolled in our automatic renewal program to help ensure that there is no interruption in your access to such Paid ServicesUnder this program, you authorize us to automatically renew your subscription at the end of the term of the subscription you purchased, and each subsequent term, for the same term length of the subscription you initially purchased (unless otherwise stated in the offer you accepted)Unless you change your renewal status as described below, at the time of each such renewal you authorize us to charge your designated Payment Method at the then-current, non-promotional price (unless otherwise stated in the offer you accepted) for the renewal of your subscriptionIf you no longer want to be enrolled in our automatic renewal program, you can change your renewal status at any time by completing the following steps: ? ·? ? ? ? ? ? ? ? Intelius.com ?" cancelling your membership on the My Account portion of the Intelius.com Website or by calling (888) 445-? Please note that completing these steps will only stop future automatic renewals of your subscription and will not impact any automatic renewals that occurred prior to the date that you completed these steps.” ? Shortly after his report purchase, Mr [redacted] would have received a receipt a Welcome Email sent to the email address associated with his Intelius accountThis email contained the Intelius Premier membership terms and conditions and instructions on how to cancel his trial membership ? According to our records, Mr [redacted] did not opt out of the Intelius Premier membership or contact the Intelius Customer Care team about his membership prior to the expiration of his trial membershipAs a result, his payment method was charged $on May 31, and every month thereafter in accordance with the disclosures and the Terms of Service that he agreed to during his initial purchaseAs noted in his complaint, Mr [redacted] logged into his Intelius account and cancelled his membership on April 2, ? Per the Terms of Service, Intelius has a no refund policyHowever, as a matter of customer courtesy, I have granted Mr [redacted] a refund of his last four month’s membership fees in the amount of $Mr [redacted] should note this refund on his account within the next to days, depending on his financial institution’s billing cycle and internal refund policiesIntelius is unable to offer any additional refunds ? This information should successfully resolve Mr [redacted] 's complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected]? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint # [redacted] Consumer: [redacted] We are in receipt of the consumer complaint filed by [redacted] We are unable to assist this individual as the website listed in the complaint, www.publicrecords.directory, is not an Intelius company, partner site or an affiliate [redacted] will need to contact the owner of this website to request the removal of their information This information should successfully resolve this complaint Should your office or [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

US Search solely collects and compiles the public records and publicly available information Local, state, and federal agencies make updates to public records The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes.Again, we have removed the requested information from the US Search database, as well as affiliated sites.We appreciate your cooperation in resolving this issue and apologize for any inconvenience

Intelius’s policy is to use all applicable means to deliver the information service to our customers.? The information we provide is gathered from selected public records and other sources.? Local, state, and federal agencies make updates to public records.? The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes.? This data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sources.We want Ms [redacted] to be fully satisfied with her purchase from Intelius.? Since she was not completely satisfied with the People Search Report with the Single State Criminal Check, Business Profile Summary, and Phone and Address Check, we have processed a refund in the total amount of $to her account on 11/24/2015.? This refund ($3.95, $22.85) will appear on her statement in one of the next two billing cycles depending on the closing.? Again, all charges have been refunded.We sincerely appreciate your cooperation in resolving this matter and apologize for any inconvenience

Intelius customers are presented with a two tier pricing structure when purchasing reports on the Intelius website They have the option of paying the full price, or a discounted promotional price which includes a 7-Day Pass of the Intelius Premier Plus Membership When a customer selects the promotional price, they are presented the benefits of the membership and the terms and conditions of the offer, including billing By choosing to proceed with the purchase at the promotional price, the customer agrees to the terms and conditions of the promotional offer.In this case, the promotional offer was accepted and the Intelius Premier Plus 7-Day Pass was activated When the Intelius Premier Plus 7-Day Pass is canceled within the first seven days of its activation, a charge of $will occur Our records indicate that the Intelius Premier Plus 7-Day Pass was canceled on 7/11/ The charge of $for the 7-Day Pass was canceled on 7/19/ This will reflect on Mr [redacted] statement in one of the next two billing cycles, depending on the closing date Mr [redacted] will only be charged $for the Background Report purchased on 7/11/ There will be no future membership chargesWe appreciate your cooperation in resolving this matter and apologize for any inconvenience

Complaint Number: [redacted] Consumer Name: [redacted] We are in receipt of the consumer complaint filed by Mr [redacted] in connection with his dissatisfaction with the Nationwide Criminal Search Report he ordered on May 25, on the USSearch.com website USSearch.com is an online public information websiteThe information we provide is gathered from public records and publicly available information via local, state, federal and other agenciesThis data is compiled into a comprehensive public record search that USSearch.com maintains with active updates from its sourcesHowever, it is important to note that not all states or every county within each state provides digital access to its records and therefore some records may be incomplete The Terms of Service which Mr [redacted] agreed to when he purchased his report specifically states that all report purchases are non-refundable and that users “should not assume that the data available through these Services include a complete or accurate history of any person's criminal or civil background or other informationThe data contained in the databases used by the Services have been compiled from publicly available information (such as from court records, phone directories, social networks, business websites, and other public sources) and other proprietary sources for the specific purposes of locating individuals and/or providing general background information about individualsWE HAVE NOT VERIFIED THE DATA OR INFORMATION AVAILABLE THROUGH THE SERVICES AND DO NOT WARRANT ITS ACCURACY, LEGITIMACY, TIMELINESS, LEGALITY OR COMPLETENESSANY DATA OR INFORMATION PURCHASED FROM US VIA THE SERVICES IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT.” Additionally, the report that Mr [redacted] purchased in the amount of $specifically stated the types of information that would be included in the report, if it was availableA copy of the offer is attached for your review This information should successfully resolve Mr [redacted] ’ complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected] Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.USSearch.com.com

Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individualsWe could not locate any listings in our database matching the information Mr [redacted] provided If Mr [redacted] still sees information for himself, we would like him to reply with the URL where the information can be found.We recommend Mr [redacted] review our privacy policy located on the Intelius website at https://www.intelius.com/privacy.php.Additionally, it is important to remember that the procedure to opt out is temporary Intelius is constantly updating their database with new public records It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to our database since their last opt out request While we are unable to anticipate how, when, or if information will reappear on our site, we will be more than happy to remove an individual’s information upon request We appreciate your cooperation in resolving this issue and apologize for any inconvenience

We are more than willing to help with Mr [redacted] Intelius account; however, we are unable to locate an account in our system using the information provided to us.? We can locate his account using an alternative email address or the order number found on the purchase receipt.? Once we receive the requested information we will be able to investigate this matter further.If Mr [redacted] would like to contact Intelius Customer Care directly, he can email us by visiting http://www.intelius.com/emailcontact or he can reach us by phone TOLL FREE at (888) 445-2727.? We are open from 5:00am to 6:00pm PST Monday through Friday and Saturday and Sunday from 6:00am to 4:00pm PST.We sincerely appreciate your cooperation in resolving this matter and apologize for any inconvenience

Managing personal information through the Intelius opt-out service is just one step in eliminating its availabilityThere are many other sites that may provide similar information found on our sitePublic records sites, search engines, social networking sites and other online companies provide different levels of information about individualsWe have removed the requested information from the Intelius database, as well as affiliated sites.We recommend Mr [redacted] review our privacy policy located on the Intelius website at https://www.intelius.com/privacy.php.Generally, we do require an individual’s identity to be verified prior to processing a request to opt out.? ? To do this, we request that proof of identity be submitted along with the removal request.? Proof of identity can be a state issued ID card or driver's license.? When uploading, faxing, or mailing a copy of a driver's license, we require that the photo and the driver's license number be crossed out.? However, we do need to see the name, address, and date of birth to ensure that all information is removed from our database.? If an individual does not feel comfortable faxing us their driver’s license or other state issued identification, they can send a notarized statement of their identity.Additionally, it is important to remember that the procedure to opt out is temporary.? Intelius is constantly updating their database with new public records.? It is possible that an individual may need to resubmit a request to opt out for any new records that may have been added to our database since their last opt out request.? While we are unable to anticipate how, when, or if information will reappear on our site, we will be more than happy to remove an individual’s information upon request? We appreciate your cooperation in resolving this issue and apologize for any inconvenience

Intelius’s policy is to use all applicable means to deliver the information service to our customers The information we provide is gathered from selected public records and other sources Local, state, and federal agencies make updates to public records The information can come from sources such as: marketing surveys, land deeds, catalog purchases, voter registrations, lawsuit filings, court records, magazine subscriptions, and address changes This data is compiled into a comprehensive public record search that Intelius maintains with active updates from its sources.Our bulks sales department operates at different hours than our Customer Care Once Mr [redacted] ’s sales person was available, attempts were made to reach him by email and phone After communicating with Mr [redacted] by email, an agreement was met to refund the unused search credits.We processed a refund of $for the unused Background Report search credits to Mr [redacted] ’s account on 2/22/ This refund will appear on his statement in one of the next two billing cycles depending on the closing.We sincerely appreciate your cooperation in resolving this matter and apologize for any inconvenience

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , ? The resolution fromthe business claims that they do not have my linkHowever, they have removed my information fromtheir site I will keep this response and if they ever put my personal information on their web site to sell it I will they violated the integrity and promote criminal activities ? For now they have removed my informationThey should not have kept my information in the first place.? Sincerely, [redacted] *

Complaint# [redacted] Consumer: [redacted] ? We are in receipt of the consumer complaint filed by Mr [redacted] in connection with Intelius’ Premier Plus Membership ? Intelius customers are presented with a two-tier pricing structure when purchasing reports on the Intelius websiteEach offer includes the standard one-time purchase price and a second discounted report price plus a one-week trial of the Intelius Premier Plus membershipIf the user elects to continue with their selected report type but does not wish to continue the Premier Plus membership they are instructed to cancel the Premier Plus membership within the first days and they will only be charged $for the Premier Plus trial membershipHowever, if the user does not cancel, the member is enrolled in the Premier Plus membership and their credit card will be charged a monthly fee of $(plus applicable taxes) going forward ? Intelius provides clear disclosures within the report purchase process of the Premier Plus membership offer.? Below, I have outlined the process and various places in which Intelius notified Mr [redacted] of the membership offer and details? On November 14, 2017, Mr [redacted] purchased a discounted People Search Report in the amount of $which included a 7-day trial membership of the Premier Plus membershipMr [redacted] was notified of this offer and trial membership when he selected his report type and again on the payment information pageAdditionally, he was required to manually select a checkbox on the payment information page before he could complete his report purchase that specifically notified him of the offer and the membership terms, including that his credit or debit card would be charged $if he did not cancel his 7-day trial membership, a phone number to cancel his membership, that his membership benefits would continue through the last month for which he paid and that there are no refunds or partial month creditsMr [redacted] was presented with language in the same checkbox that by clicking the button to purchase, he agreed to the Terms of Service and Privacy Policy with hyperlinks to eachA representative copy of this purchase page is attached for your review ? The “Automatic Renewal Program” section located under the “Paid Services” portion of the Terms of Service states: ? “Upon your acceptance of an offer for the purchase of any subscription-based Paid Services, you will be enrolled in our automatic renewal program to help ensure that there is no interruption in your access to such Paid ServicesUnder this program, you authorize us to automatically renew your subscription at the end of the term of the subscription you purchased, and each subsequent term, for the same term length of the subscription you initially purchased (unless otherwise stated in the offer you accepted)Unless you change your renewal status as described below, at the time of each such renewal you authorize us to charge your designated Payment Method at the then-current, non-promotional price (unless otherwise stated in the offer you accepted) for the renewal of your subscriptionIf you no longer want to be enrolled in our automatic renewal program, you can change your renewal status at any time by completing the following steps: ? ·? ? ? ? ? ? ? ? Intelius.com ?" cancelling your membership on the My Account portion of the Intelius.com Website or by calling (888) 445-? Please note that completing these steps will only stop future automatic renewals of your subscription and will not impact any automatic renewals that occurred prior to the date that you completed these steps.” ? Shortly after his report purchase, Mr [redacted] would have received a receipt confirmation email sent to the email address associated with his Intelius accountThis email contained the amount Mr [redacted] paid for his report and the Intelius Premier Plus membership terms and conditions and instructions on how to cancel his trial membership ? According to our records, Mr [redacted] did not opt out of the Intelius Premier Plus membership or contact the Intelius Customer Care team about his membership prior to the expiration of his trial membershipAs a result, his credit or debit card was charged $on November 22, and every month thereafter in accordance with the disclosures and the Terms of Service that he agreed to during his initial purchase? Per the Terms of Service, Intelius has a no refund policy, however as a courtesy, I have provide Mr [redacted] with a one time only refund of his last membership fee in the amount of $on January 10, Mr [redacted] should note this refund on his account within the next to days, depending on his financial institution’s billing cycle and internal refund policy ? This information should successfully resolve Mr***'s complaintShould your office or Mr [redacted] have any questions or need additional information, please feel free to contact me at [email protected]? Sincerely, ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

thank you it is impossible to cancel on your website.? Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Complaint# [redacted] Consumer: [redacted] We are in receipt of the additional correspondence from Ms [redacted] According to our review of Ms [redacted] ’s account, we do not find any evidence of fraud However, if Ms [redacted] believes her financial identity has been compromised, we encourage her to contact her local authorities As noted in our earlier response, the refund provided to Ms [redacted] was as a courtesy and no additional refunds will be provided This information should successfully resolve Ms [redacted] 's complaint and Intelius now considers this matter closed Sincerely, Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com

Complaint number: [redacted] Consumer name: [redacted] ? We are in receipt of the consumer complaint filed by Ms***In order to research this matter further, I need the following information: ? -? ? ? ? ? ? ? ? ? An email address that may have been used to create the account -? ? ? ? ? ? ? ? ? The first six and the last four digits of the credit/debit card and billing zip code -? ? ? ? ? ? ? ? ? The order number provided on the purchase order ? She can either respond directly through the Revdex.com complaint resolution process or she can email me directly at [email protected] ? I look forward to receiving this additional information from Ms [redacted] ? Sincerely, ? ? Tara M [redacted] SrIP & Marketing Compliance Manager www.intelius.com ?