Inter-Tec

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and end user licenseThe customer was temporarily suspended but has been warned that a permanent ban from online play may result if these actions are
repeatedthe customer's ban has expiredThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and end user licenseThe customer was temporarily suspended but has been warned that a permanent ban from online play may result if these actions are
repeatedThe customer's ban has expiredThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer's account data and confirmed that the in-game funds removed from the online account were indeed illegitimately gained. This complaint should be closed and resolved in favor of the Company

We reviewed the customer's account previously and confirmed that his account was appropriately disciplined for cheating by removing modded money and temporarily suspending his accountThe customer's ban has expired and the "complaint" is essentially a request for informationWe do not provide details on cheating detectionThis complaint should be closed and resolved in favor of the CompanyThis is our last comment on this matter

The customer’s description of the problem is inaccurateThere was a temporary problem where cheaters banned from multiplayer were having problems accessing single player modeThat issue has been resolved and the customer should follow up on his support ticket to resolve any continuing problems accessing single player modeThis is a customer support issue and this complaint should be closed and resolved in favor of the CompanyThis is our last comment on the matter

The customer misstates the company’s position regarding modifications, which is that our priority is to target multiplayer mods that impact other playersThat aside, we cannot locate any Support request from this user’s email addressThe user should submit a support request if they have concerns
about their accountThis complaint should be closed and resolved in favor of the CompanyThis is our last comment on this matter

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our system The customer’s suspension has expired and this “complaint” is essentially a request for informationWe also confirmed the customers character was not deleted, it was reset This complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I wasn't even awake when the the supposed activity that got my account temporarily banned happened and to even be able to log into my steam account that next day (or latter that morning however you look at it) I had to request a steam password recovery and I changed my Rockstar social club account password just in case and screen caps of the emails from both of those password changes are attached to this replyThe way Rockstar treats their customers is deplorable, I shouldn't have to go threw a consumer protection agency to get a direct answer let alone a condescending one like was providedthere are countless threads of people being banned for using simple overlay programs like Fraps for an FPS counter or MSI afterburner for GPU and FPS stats being banned also and Rockstar is ignoring not only people like me who had nothing to do with it but other innocent people who were also doing nothing wrongi hope you're proud of yourself for exploiting your customers and the people who literally keep your company alive.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I was not cheatingMy ban expired, I logged back in and did the exact same things I did beforeCreated a corporation and started doing corporation related missions with a friendWithin two hours I was permanently bannedI WAS NOT CHEATINGThis is outrageousI did not cheatI have had money stolen from me by this companyTheir customer service is abysmal and they refuse to accept that they may have banned someone for the wrong reasonI should have recorded all two hours of the game session to prove that I was not cheatingJust unbelievable.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The document provided by the player does not promise a refund We will not comment further on this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
No , the ban was not justified, again the first two times was ! I mean everyone else was modding, and interfering with my game play , so yes the first two times was justified, this third time was not You at Rock star just want me to purchase a new game , which I will not ! After my ban for the second time , which was justified, because I was modding , I did absolutely nothing , I play with a friend online who was playing online with me after the second ban was lifted can vouch for me , because we was doing the same thing , just playing GTA the way it was meant to be played , no modding , no nothing ! Seriously If I did something or was modding the third time as you say , why in the world would I be wasting my time with you , I would except it , period! your Permanent ban was not justified
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer is requesting the use of a special feature that was discontinued in March The discontinuation of this feature was widely publicized prior to its termination and the player can continue to play on either platformThis complaint should be closed and resolved in favor of the
CompanyThis is our final comment on this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This business did not resolve my complaint, I have NOT been notified exactly what the actions were, and therefore cannot avoid doing themThis response is generic and sent to nearly every other person who writes a complaint through Revdex.comThey sent me a general message of what the actions may have been, not what action I took, and say I will be permanently banned for taking the unknown actionI will be speaking with a lawyer soon, and petitioning the rest of the people getting these automatic bans and generic responses for a class action lawsuit against this negligent company, stepping on its paying customers with no concern
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Our support system shows a single previously resolved complaint for this customerIf the customer is having trouble redeeming a *** code via the Xbox One, that issue should be resolved via *** customer supportThis complaint should be closed and resolved in favor of the CompanyThis
is our last comment as the customer should contact *** support if there are further questions about a *** code

We are sorry to hear that the customer’s Xbox has failed, but software does not cause a console to failThe customer should contact Microsoft Xbox support for help with the hardware issue

The customer was temporarily banned for two weeks by our anti-cheating system and was informed of the temporary ban via emailThe user’s ban has expired since this complaint was filedThis complaint should be closed and resolved in favor of the CompanyThis is our last comment on the case

We reviewed the customer's account data and have confirmed that the account was appropriately suspended from GTA Online for violating the game terms and end user licenseThe customer is temporarily suspended, and has been warned that a permanent ban from online play may result if these actions are
repeatedThe customer's suspension will expire on September *** This complaint should be closed and resolved in favor of the Company