Inter-Tec

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This business did not resolve my complaint, I have NOT been notified exactly what the actions were, and therefore cannot avoid doing themThis response is generic and sent to nearly every other person who writes a complaint through Revdex.comThey sent me a general message of what the actions may have been, not what action I took, and say I will be permanently banned for taking the unknown actionI will be speaking with a lawyer soon, and petitioning the rest of the people getting these automatic bans and generic responses for a class action lawsuit against this negligent company, stepping on its paying customers with no concern In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company still fails to state the specific reason for the suspension, other than the general list of possible reasons, and has not returned my in-game progress or money spent on the gameIn lieu of an exact reason for the suspension given by the company, I stand by the belief that it was another unrelated program running on my computer (possibly Discord, a widely used voice chat program), which does not violate any terms of service, that triggered the unjustified suspension In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

This matter is being properly handled via our Customer Support system We have not been able to verify all of the customer's claimed item and in-game currency loss The customer was granted a one-time accommodation and gifted in-game funds for the verified losses, but we cannot replace any items or in-game funds that cannot be verified This case should be closed and resolved in favor of the company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Rockstar will not answer the simple question here and are beating around the bushDID THE CUSTOMER RECEIVE THE ITEM OR NOT???It is an elementary question that they cannot answer because guess what!? The customer does not have an online account! With that being said, how could he receive the item? Why will Rockstar not provide a refund for an item that a customer did not receive? Rockstar, IN NO WAY, state that the shark cards cannot be used in the offline mode of the game which is what the customer purchased them forNow the customer would kindly like his money back simply based on principle and Rockstar's evasivenessObviously, this should be settled in the customer favor In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

This customer contacted our Support team about a compromised Social Club accountSince the time of this complaint the issue was resolvedThe report should be closed in favor of the CompanyThis is out final comment

We reviewed the customer's account data and have confirmed that the account was appropriately suspended from GTA Online for violating the game terms and end user licenseThe customer is temporarily suspended, and has been warned that a permanent ban from online play may result if these actions are repeatedThe customer's suspension will expireThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In the emails I quite clearly stated what I wanted to do In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:The company has yet again failed to address the issue at handI would like to know exactly WHY my account was bannedI do not understand why the automated system chose to ban me, considering my recent activities only included participation in the "freemode events" as part of the company's newest updateThe ban has indeed been lifted, just conveniently before the company's responseSince then, My account balance has been drained to 0, when it was just over $million (roughly equivalent to about $USD) beforehandI am highly disappointed with rockstar at this pointConsidering all of the money I have invested in this game, I never would have expected such treatment.They allow a buggy automated system to decide whether or not I can play a game I have more than paid for, with absolute zero accountability.To make matters worse, their approach at "support" is providing obviously pre-written or generated responses that only confuse and frustrate customers, many of which are already frustrated from poor performance and/or experiences with their products!This is unacceptable.To resolve the issue at hand, I expect at the very least for my account balance to be restored and an apology from rockstar for such grief.I would also like rockstar to know exactly how close they are to losing a long-time loyal customer that has spent a very generous amount of money on their products In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] *

There is no support ticket associated with the email associated with the complaint If the customer has a support issue we are happy to address it through the support system This is our last comment on the matter and the case should be closed and resolved in the company’s favor

We reviewed the customer’s account data and have confirmed that the customer was appropriately banned from GTA Online for repeatedly violating the game terms and license by cheating in the online mode The player was repeatedly warned that the ban would result if these actions are repeated The user can still play the single player portion of the game, but not the online mode This complaint should be resolved in favor of the Company and this is our final comment on the case

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This isn't resolved, and to be honest that came off very rudeLike I've stated I have went through the channels of support and I'm just getting the runaroundI have emails to prove thisIf Rockstar doesn't want to correct it fine, but definitely don't deserve to be closed in their favor] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We reviewed the customer’s account data and confirmed that the in-game funds that were removed from the online account were illegitimately gainedAll legitimately earned GTA$ on the customer’s account has remainedThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I see no action here from this company to appropriately address my concerns in any manner whatsoever The complaint made here was a refusal of service with no regard to the end user as to why other than a blanket policy statement which is so vague and expanse that is not possible for me to confidently use their service I see no possible reason for this to be closed in the Company's favorThey can take my money with no problem, but they can also restrict me from using the software - just because? I call this fraud, especially if more of these events result in permanent banning as they have stated I am very disappointed with the very apparent lack of integrity here In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Our Support team resolved this customer’s issue since the time of this Revdex.com complaintThis should be resolved in favor of the Company

We are sorry to hear that this customer may have run into cheaters when playing Red Dead Redemption online, who were modifying the game in violation of the EULAThe player should avoid them by going to a different game session or by playing in private sessions with friendsWe have verified that Multiplayer is not broken, and the complaint should be resolved in favor of the Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Rockstar did contact me and reversed the ban that should not have happened Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The only game effected out of all the games played is ROCKSTAR based games I can play anything else Have gone through this with Comcast an Microsoft they have booth been more then helpful the issue is with ROCKSTAR In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

The customer’s suspension has expiredThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our system The customer’s ban has expired and the “complaint” is essentially a request for informationWe will not provide further information and this complaint should be closed and resolved in favor of the CompanyThis is our last comment on this matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I already said it's not the [redacted] softwareThe physical disc was damaged which caused my Xbox to over heatGet that through your [redacted] headsEither replace it or face a [redacted] lawsuit, this is your last [redacted] chance In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***