Inter-Tec

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I explained to them that it's a u.sGame bought from Japan It's from the u s They can issue me another code but refuse to do so and I followed all there instructions and have bin more then patient .
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The business is correct in that this is a support issue and should be resolved through support channelsUnfortunately, their support channels originally both provided incorrect information and maintained total silence once it was exposed as incorrectThis complaint was necessary in order to open up channels of communication again and while I thank the new person involved for communicating once more, this complaint will remain open until either a refund is issued, or concrete evidence (that is still respectful to basic consumer rights) is given as to why this is impossible as their support channels played a crucial role in receiving more money than intended due to their misinformation and subsequent lack of response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did write to this company and suggest I wanted to take them to courtAny angry customer who recieves the run around would say the same thingNot once was I rude to these peopleThey won't talk to me on the phone, nor will they help meThey allow users of their game to cause damage to my computer buly exploiting graphical glotches while using their hacksI am angry and just wanted this company to stick up for me and help meThis company won't even treat me like a personI mentioned w anting to go to court and they clam up and won't treat me like a himan beingMost companies when they have an irrate customer, bend over backwards to make them happyI just wanted someone from this company to call me on the phone and offer advice how to combat the hackers they allow to troll on their serversI am more than willing to share all my emails with the Revdex.com for public viewNotice how this company reaponds to you and demands in such a short angry tone that this case be closed in their favorI just want to play their game with out having hackers damage my computer or have this company refund the gameShe offers no help for eitherJust ignores meAsk MrsF* about the video I sent her that shows my character being hacked and then my game crashedI have hundreds more like itThis company is terrible and puts profits a head of customer serviceTheir only come back is that they can see I still play the game so nothing must be wrong
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

This complaint is not an appropriate Revdex.com complaint as the user does not like the product design and there is no business or advertising complaint involved This complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

Our Support team has investigated this customer’s account and its state before and after migration. Through this audit of the account history, we verified that account was properly transferred and there is no evidence of missing millions of GTA$. The customer was informed of this in the
ticket (ref*)This complaint should be closed and resolved in favor of the Company and this is our last comment on the matter

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our system. The customer’s suspension has expired and this “complaint” is essentially a request for informationWe will not provide further information and this complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

This is a Support issue and should be handled through Support channelsWe have reached out to this customer for more information, and the customer should work with Support on this issueThis complaint should be resolved and closed in favor of the Company

We are not able to verify the loss that this customer is claimingWe are not able to compensate the customer in this caseThis complaint should be closed and resolved in favor of the Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Rockstar continues to lieProof of purchase has been provided*** support ticket (Service Reference Number) PROVING that code is valid and unused has been provided (two separate confirmation support tickets from *** will be included here - one from a month ago and one from today)*** attempted to solve this a month ago;again Rockstar was uncooperativeRockstar deliberately ignores any and all information I submit in an effort to stall me and keep me running in circles; meanwhile, I still don't have access to content I PAID forThere is no expiration date on the code, and again it is valid in ***'s system as I've proven, so dates are irrelevant.Unless I explicitly state that this has been resolved, it should be assumed that Rockstar continues to ignore the requested information provided by myself and ***, and thus this remains UNRESOLVEDThey say they'll resolve this in the Revdex.com's public forum, but in private correspondence they remain uncooperativeRockstar has closed my support ticket without even responding to mesexism is inappropriate and disrespectfulAnd it shows that Rockstar isn't even bothering to read what I write - my name is obviously FEMALE.Attachment: Confirmation from *** that code is still valid and unusedLast digits of code blacked out for public forum usage.)*** Support Ticket Service Reference Number 1: *** Support Ticket Service Reference Number 2: *** ***]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This is a *** code that is not issued or fulfilled by our company. As a customer accommodation, we contacted *** on behalf of the customer and the issue has been resolved by *** support. If there are further questions or concerns, the customer should follow up with *** *** *** *** directly. This issue should be closed and resolved in favor of the company

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our system. The customer’s ban has expired and the “complaint” is essentially a request for informationWe will not provide further information and this complaint should be closed and resolved in favor of the CompanyThis is our last comment on this matter

We reviewed the customer’s account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and license by cheating in the online mode. The player is temporarily suspended and has been warned that a permanent ban from online play may
result if these actions are repeated. We do not provide players with details regarding our cheat detection system as that would assist them in avoiding detection. This complaint should be resolved in favor of the Company and this is our final comment on the case

The customer has not responded to our Support team’s suggestionsWe reached out again on 2/**/2016, but the customer has not respondedThis matter should be closed and resolved in favor of our company

We reviewed the customer’s account previously and confirmed that his account was appropriately disciplined for cheatingWe do not provide exact details as it would make it easier for cheaters to abuse our system This “complaint” is essentially a request for informationThe suspension on the account has now endedThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer's account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and end user licenseThe player was temporarily suspended but has been warned that a permanent ban from online play may result if these actions are
repeatedThe customer is not currently bannedThis complaint should be resolved in favor of the Company and this is our final comment on the case

We reviewed the customer’s account data and have confirmed that the customer was appropriately suspended from GTA Online for violating the game terms and license by cheating in the online mode The player was initially temporarily suspended and was warned that a permanent ban from online play
may result if these actions continued This complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

We reviewed the customer’s account data and have confirmed that the account was appropriately banned from GTA Online for violating the game terms and license by cheating in the online mode The account was initially temporarily suspended and the customer was warned that a permanent ban
from online play may result if these actions continuedThis customer's case has been re-reviewed through the support channels multiple times and the violations have been verifiedThis complaint should be closed and resolved in favor of the CompanyThis is our final comment on this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becauseAAnswer Here]
I was online and rockstar allowed a Hacker to gain access to my accountWe Notified Microsoft and they could not get the guy's I.P Address Or information Rockstr Is awar of threats like thisand they filed a reportTruth be told on a daya gamer can be playing a game and a hacker can come into a lobby where you are and hack any account in Rockstars InformationAnd that is what happened hereThey need to assume responsibility for their actionThey cant stop the Hacker who hacked my accountSo they came after meBut We made a report to MicrosoftAnd we have other gamers who will tell the B.B.BI am telling the truth and Rockstar is the liar hereAs I said before I own no equipment to do such action as Rockstar claims I didand the action was done without my requestI even told Microsoft of the Hacking of my AccountI pay to play the gameand Rockstar cant even keep our accounts safe from Hackers.But them low life Money takers will inforce rules as you can seefor a action they cant prove I committedThey said I had to commit the actbut it was done by a Hacker they allowed into a lobbyand they want to keep my money and I am sorry but I cant be held accountable for Rockstars Actons when they cant secure my account from a HackerCan Rockstar prove I was not HackedBecause I have several people who will say ",I Was!"I pay to playthat is the factand you cant keep the hackers outyou sound no better then the syber bully!You said I did itWhere is the proof?Microsoft has on several accounts gotten calls of tampering to my equipmentRockstar knows the hackers get off on ita few of them was in the lobby", Bragging of how they get caught and change the I.p address, gamer tag, and are back on the next day doing the same crap." I tried to save them face in the face they ban me over some one Hacking my accountA action only Rockstar would be able to stopBut they want to put it out thereTruth be told.Get a copy of G.T.Ayou will see they have Hackers who will hackyour account-Without your permission..And Rockstar will be handing a ban to you too.Hey Stupid Rockstar where is the fact I committed the act? I see a lack of evidenceTruth be told you cant stop the Hackers and need the money money more then we doThat is why they are still ripping you off!They think they are a Robbinhood to G.T.AJust letting you knowThe guy who hacked my account ", claimed hecould reset it for $U.SDollars"But I am not going to get into all that.Rockstar -You lied to the B.B.BThe Guy who Hacked your server said He Does It all the time!" This is my grounds to have the B.B.Blook at my caseRockstar stated",I' had to be responsible for the actionBut this is a action I am sorry "I" am not responsible for due to I am not Rockstar employee and control there serversAccording to the Rule ", I have to be in control of the action to receive the reaction.If I cant stop a hacker the first timeI just get my Money back now!Look at the fact!Rockstar Knows we paid good money to play onlineWhy they treat us like this?They knew how many hours I had and the achievementsThey reset of my account with a threatyour game is not worth all that to meJust give me my money back.I could not stop a hackerand I will not be treated like I broke a lawI could not have broke.You have to prove and have not proven crapsounds like I just showedmaybe you want me to have other people post about your HackersIt look real good for your company RockstarIn the end you took Money from me for a Action ",I" did not commit! Ban my account knowing the problems are in your serversHow dare you Lie to the B.B.BYou can call 1-800- 4- my xbox and ask if we have made complaints of "Hackers." We made enough complaintswe stopped because they staff could not find the Information, and the risk was my systemThere Dont even have to be a reason for these guys to hack an account to do itthey just do it!They could have bad internet, and you cross them wrongNext thing you know tour System is acting up.( It is them tampering with your system.) In this case the guy put a bunch of Funds in the G.T.Aaccount messed with my cars Made them fly in the air..messed withmy router..and let us go..I think I suffered enough! Rockstar cant say", We stop Hackers!" They cant say", I did this actand prove it" I was trying to save them face that they ban me over an act that I did not even do.No Rockstar Show in your rule where I am accountable for a Hacker?
B.B.Bthere is the flaw in there statementMy account was ban because of a Hacker! I want my Money Back and I am entitled to it. Two things out of my control. There My Account in there Servers.Other Hacker/Ggamers.If I can not control that then Rockstar can kick rocks on their banThankyou for your time in the above matter.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer transferred his account from Xbox to Xbox One in June The customer has complained to Support about missing in-game cash While a review of the account did not indicate any cash is missing, it did reveal extensive cheating by the player relating the cash reported
missing This matter should be closed and resolved in favor of the company This is our final comment on the matter