I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
The new website is horribleThey will not address your issue via message (so why have it?)
I have been using the website to set payments and payment arrangement since I've had my vehicle Which has worked well with my busy scheduleEvery now and than I would need to call customer service just to confirm my payments sand they were wonderful and fast Now the website has been challenging at setting up payments ahead of time and all I get is robot response via Messages on their website My work and kids makes it really hard for me to be on the phone for longer than minutes When you do talk to customer service they are rude and say rude comments under their breath like I can't hear them Customer Service used to not be like that They were understanding of my situation and always worked with me so I didn't fall behind Since, the website I have fell behind accrued these extra charges because I fell behind and make it impossible to have other ways to contact them I pre
I have satisfied my contract of payments This company continues to call me stating that I still owe them a payment
I am highly upset that after I submitted a previous complaint about receiving a letter from Exeter stating that I will continue to be charged interest if I don't pay my last payment by 6/30/ Well, I made two payments in the month of June so that I would not be charged additional fees, interest, etc I even received a letter from the President's office stating that I will not incur interest and that my contract will be satisfiedHowever, I continue to receive harassing phone calls from this company stating that I owe them moneyMeanwhile, each day my account (that is paid) continues to incur late fees and now I owe $343.42? Like I said before, this company preys on hardworking people who unfortunately are rebuilding their credit Where are the ethics in all of this? I will NEVER do business with this company again and I will continue to pass the word alon
I HAVE PAID MY ACCOUNT OFF WITH EXETER FINANCE APRIL I HAVE YET TO RECEIVE A LIEN RELEASE OF MY TITLEI HAVE CONTACTED EXETER OM SEVERAL OCASSI
PAYMENT METHOD US BANKRUPTCY COURTS AND *** *** VIA DEBIT CARD MONTHLY $SEE BELOW
I HAVE PAID MY ACCOUNT OFF WITH EXETER FINANCE APRIL I HAVE YET TO RECEIVE A LIEN RELEASE OF MY TITLEI HAVE CONTACTED EXETER OM SEVERAL OCASSI
PAYMENT METHOD US BANKRUPTCY COURTS AND *** *** VIA DEBIT CARD MONTHLY $SEE BELOW
Failure to provide refund for payment taken from account after a full pay off of the loan was receivedMaking a consumer wait for days
Car loan was paid off and monies were taken from bank account after the loan was set for payoffA refund check was only issued after I called and complained that the money was takenI was informed I have to wait days for a check refund which is untimely and not acceptableThere are other options I feel I could be given considering the amount of money taken
not reported since
Exeter account opened has day late and has not been reported since FCRA states an account has to be verified accurate and current and even after we mailed letters to Exeter asking for account original agreement signed and complete transaction history including every single payment, fee and date of phone calls they refuse to provide itALSO the credit has not been currently updated and is violation of FCRA and being reported illegally and in noncompliance to the credit reporting lawsDemand it be deleted at once
Money was taken from my account after my car had been traded in
It started in February, I contacted Exeter to get a payment deferred because we were having financial difficultiesThey said that would be okThen took that payment anywayI called them about it, the rep that I spoke with apologized and said that my money would be back in my account in to hoursI waited daysNo money was in my accountI called back and was told that I had to email them my account information, which made no since to me because I had auto pay set up, I was also told that they could not take my info over the phoneSo I went to exeterfinance.com and got an error message saying "page can not be displayed" I called back and talked to a different rep., who told me that they could take my account info over the phone, I was also informed that it would take to business days to get my money backAs a result our electric was shut offI contacted them again and informed them that I was getting
I disputed an inquiry that was falsely made by ExeterThis credit inquiry was made on 9/30/ I sent a letter to the creditor via certified mail on 6/18/which was received on 6/21/18, After days passed, this company responded to my first letter by sending me a letter stating I should consult with another company on this matter, which doesn't make any sense, This particular company wasn't listed on my credit profile Exeter isI did not authorize anyone employed by Exeter Finance to make any inquiry and view my credit reportThis is a violation of the Fair Credit Reporting Act Section 1681b(c)This is a serious breach of my privacy rights
Candice, a collections manager that works out of Irving, *** fraudulently added over $dollars to my account, she changed the rating of my vehicle from great to poor, and this was all because I told her I'm looking to re-finance my vehicleNow when finance officers review my account (which Ive paid on time every month) it says my car isn't in good shape and that I'm not paying payments on timeI contacted Exeter and they stated that there is no way she can make these changesHowever, the changes occurred on the same exact day that I spoke with Candice (employee number: CLC) and the notations were issued by Exeter financeHMMMShe did not notate the account of any adjustments within her office, only mentioned that I was looking to re-finance with someone elseNeedless to say, If this isn't corrected I will be looking for an attorneyThis woman fraudulently made changed to the status of my vehicle so I wouldn't have the opportunity to re-finance and switch to a company that treats their customers with respectThis woman does not know me and I was on time for every paymentI don't understand how this type of business practice is considered legalSomeone that has done nothing wrong to this woman has now been hit hard on my credit as it has decreased POINTS!! This company should have their license revoked and Candice should be charged for the actions that has caused a complete stranger turmoil in their lifeSHAME ON YOU, CANDICE!!
I have been an Exeter customer since *** I have had late payments which a late fee was assessed I paid more than my monthly payment to cover the late fees Exeter did not apply my extra payments towards late fees so they have continued to accumulate When I called on 5/1/to have the extra payments applied towards my late fees, they told me they cannot until I make my 5/1/payment They refuse to credit my funds appropriately which then will continue to reflect an outstanding late fee amount The online statements I can see on their website also do not reflect the same amounts in their system The excuse that their system doesn't apply funds towards outstanding late fees is unacceptable In speaking with a representative on the phone on 5/1/at 1;pm CST, they cannot apply outstanding funds towards my late fees until I make a payment on time
I extended loan and was told it would take care of the late payments so they would not reflect late or negatively on my report
In October 2015, I was hurt was injured while on military status I was placed out of work indefinitelyIn December I called Exeter to find out about making some arrangements as I knew I was not going have income for some time, I was trying to be proactive and get things in order, I was told then because my loan was under year there were no options for me to extend or refinance Later in after having surgery and many complications, I fell behind on my payments I reached out to Exeter once again and explained the situation, they offered to extend the contract placing the late payments on the end of the loan to bring me current after I made a payment I did this and mailed the docs back to them I didn;t see any changes In Sep/Oct I reached out to Exeter again to find they did not receive the first contract I resubmitted and I was again
Exeter does not show in their billing, when my balance is with a creditExample- when I looked on line on 5/25/the only billing statement I see is for 4/27/stating to pay by May 12..(but as you can see today is 5/and is when I looked on line and the day I'm writing this complaint) As of the date may 12, I had paid in total with pymts each on dates 5/and 5/The problem is, if I had "not" looked at at my billing statement (which was only showing for the month of 4/27) I would of assumed the billing saying on 5/25/I owed the pymt of by 6/but actually I was only owing because I had credit...When I called the number for exeter I had to point this out, and they did see I have creditI ask why it does not show, they said they would email me,I said I do not need an emailI need to be able to look on line on my account and see my account and to be able to pay the correct pymt dueAnother negative factor to thi
They will not process a payment over the phone unless I provide them with pieces of verification
I make payments to Exeter via Phone It's borderline harassment trying to make a payment If I provide my account number and social security number to make the payment, which I always do, why does Exeter have to verify my physical address, phone number, and work phone number every month They also call call my place of business, where I am employees even though I have asked them to not call my place of work
My vehicle was repossessed without an up to date right to cure and then the agent did not give me the vsr until he was getting in the truck
On June 24th my vehicle was repossessed....I did not receive an up to date right to cure before my vehicle was repossessedThe agent hooked my car showed the report order and I explained to him the process in Louisiana and he told me to call the company then said it was a self help meaning a right to cure needed to be sent before it turned to involuntary repossessionso before he left he wanted me to sign the vsr I said no he didn't read it to me or anything and took my carI called the company asked what I needed to get my car back and he didn't know and asked him the process of repossession in Louisiana and he only said one time for the life of the loan.I asked again and began to explain the process to him and he said he didn't know and tried to transfer me to the repo department knowing they were closedI got upset and ended the callI do
I purchased vehicle for $19,and after years still owe $15,I was told the value of car is less then $My payment is $month
I purchased vehicle years ago at $19,and still owe $15,with a $month paymentWent to try trade vehicle in and I was told it's value is less then $How is a company allowed to take advantage over consumers and scam people for hard earned incomeThis company is scamming everyine they come into contact withThere is no way only $in years has went towards the vehicleThey constantly call times a day when it's even day lateThey call my work my cell and home
Copy of Title to Register tags for Relocation state
I have a Ford Focus financed with ExeterI have moved to Washington from California in May I have been trying to get my car registered in the state of WashingtonI was told I need a copy of my car title from the company financing my carI contacted Exeter in June requesting it first via mailThey stated it would take 7-bus daysAfter that time was expired I called and they stated it was sentI never received itI called again to request it be faxedThey told me it would take 24-hrsI have called multiple times requesting my doc be faxed to meEvery tin I called about my doc they stated it was never sentThey are confirming everything correctly but it's not coming to me yetI called today because I am beyond fed up with not being able to drive my vehicle that I am making payments onThey are recently sending other documents that are not what I'm requesting but since they are mailing me documents to
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
This vehicle was surrender in a bankruptcy in April and I am being charged on my credit report as if I still have the vehicle
My ex-husband who was the primary borrower filed bankruptcy in and the vehicle a Mitsubishi Galant was surrender in April The account was marked as closed, and no one has contacted me sinceBut recently in July 2016, the company has re-opened the account stating I have a balance of $20,and has been reporting to the credit bureau that I am delinquent in making paymentsFirst of all I am sure they sold this car once it was surrender, and there is no way possible I should be responsible for $20,When the vehicle was surrender the balance was in the $19,000'sAlso no one from the company has made any attempts to contact me regarding a balanceI need to see something were the car was not sold which would make me responsible for the full balanceI need to know how an account can go from being closed to reopenedI also need to know
Be Aware Don't Use Them
I purchased a Chrysler in 2012.Yes I gave been late several times got extension beforeSo my car was supposed to be paid off in Jan 2017.And it was supposed to be paid off my Sept 2027.long story short I have payments left which would be I received a letter from Exeter Finance stating that I owe them a total of 6700.And my maturity date was Sept I gave given them 23,which my contract states was finance I don't know why I still own them which I only have payments leftThey customer service are nasty and rude disrespectful they pry on people that have less than perfect credit and call your phone Monday- Friday seven days a week from sun up to sun downI thought when you pay your payments off your loan which I'm doing which was on the contractI don't know what the other tgey said I owe them which I don'tI will seek a Lawyer and see they finance your Loan with alot of hidden fees.I have given them XXXXX and n
I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
The new website is horribleThey will not address your issue via message (so why have it?)
I have been using the website to set payments and payment arrangement since I've had my vehicle Which has worked well with my busy scheduleEvery now and than I would need to call customer service just to confirm my payments sand they were wonderful and fast Now the website has been challenging at setting up payments ahead of time and all I get is robot response via Messages on their website My work and kids makes it really hard for me to be on the phone for longer than minutes When you do talk to customer service they are rude and say rude comments under their breath like I can't hear them Customer Service used to not be like that They were understanding of my situation and always worked with me so I didn't fall behind Since, the website I have fell behind accrued these extra charges because I fell behind and make it impossible to have other ways to contact them I pre
I have satisfied my contract of payments This company continues to call me stating that I still owe them a payment
I am highly upset that after I submitted a previous complaint about receiving a letter from Exeter stating that I will continue to be charged interest if I don't pay my last payment by 6/30/ Well, I made two payments in the month of June so that I would not be charged additional fees, interest, etc I even received a letter from the President's office stating that I will not incur interest and that my contract will be satisfiedHowever, I continue to receive harassing phone calls from this company stating that I owe them moneyMeanwhile, each day my account (that is paid) continues to incur late fees and now I owe $343.42? Like I said before, this company preys on hardworking people who unfortunately are rebuilding their credit Where are the ethics in all of this? I will NEVER do business with this company again and I will continue to pass the word alon
I HAVE PAID MY ACCOUNT OFF WITH EXETER FINANCE APRIL I HAVE YET TO RECEIVE A LIEN RELEASE OF MY TITLEI HAVE CONTACTED EXETER OM SEVERAL OCASSI
PAYMENT METHOD US BANKRUPTCY COURTS AND *** *** VIA DEBIT CARD MONTHLY $SEE BELOW
I HAVE PAID MY ACCOUNT OFF WITH EXETER FINANCE APRIL I HAVE YET TO RECEIVE A LIEN RELEASE OF MY TITLEI HAVE CONTACTED EXETER OM SEVERAL OCASSI
PAYMENT METHOD US BANKRUPTCY COURTS AND *** *** VIA DEBIT CARD MONTHLY $SEE BELOW
Failure to provide refund for payment taken from account after a full pay off of the loan was receivedMaking a consumer wait for days
Car loan was paid off and monies were taken from bank account after the loan was set for payoffA refund check was only issued after I called and complained that the money was takenI was informed I have to wait days for a check refund which is untimely and not acceptableThere are other options I feel I could be given considering the amount of money taken
not reported since
Exeter account opened has day late and has not been reported since FCRA states an account has to be verified accurate and current and even after we mailed letters to Exeter asking for account original agreement signed and complete transaction history including every single payment, fee and date of phone calls they refuse to provide itALSO the credit has not been currently updated and is violation of FCRA and being reported illegally and in noncompliance to the credit reporting lawsDemand it be deleted at once
Money was taken from my account after my car had been traded in
It started in February, I contacted Exeter to get a payment deferred because we were having financial difficultiesThey said that would be okThen took that payment anywayI called them about it, the rep that I spoke with apologized and said that my money would be back in my account in to hoursI waited daysNo money was in my accountI called back and was told that I had to email them my account information, which made no since to me because I had auto pay set up, I was also told that they could not take my info over the phoneSo I went to exeterfinance.com and got an error message saying "page can not be displayed" I called back and talked to a different rep., who told me that they could take my account info over the phone, I was also informed that it would take to business days to get my money backAs a result our electric was shut offI contacted them again and informed them that I was getting
I disputed an inquiry that was falsely made by ExeterThis credit inquiry was made on 9/30/ I sent a letter to the creditor via certified mail on 6/18/which was received on 6/21/18, After days passed, this company responded to my first letter by sending me a letter stating I should consult with another company on this matter, which doesn't make any sense, This particular company wasn't listed on my credit profile Exeter isI did not authorize anyone employed by Exeter Finance to make any inquiry and view my credit reportThis is a violation of the Fair Credit Reporting Act Section 1681b(c)This is a serious breach of my privacy rights
Candice, a collections manager that works out of Irving, *** fraudulently added over $dollars to my account, she changed the rating of my vehicle from great to poor, and this was all because I told her I'm looking to re-finance my vehicleNow when finance officers review my account (which Ive paid on time every month) it says my car isn't in good shape and that I'm not paying payments on timeI contacted Exeter and they stated that there is no way she can make these changesHowever, the changes occurred on the same exact day that I spoke with Candice (employee number: CLC) and the notations were issued by Exeter financeHMMMShe did not notate the account of any adjustments within her office, only mentioned that I was looking to re-finance with someone elseNeedless to say, If this isn't corrected I will be looking for an attorneyThis woman fraudulently made changed to the status of my vehicle so I wouldn't have the opportunity to re-finance and switch to a company that treats their customers with respectThis woman does not know me and I was on time for every paymentI don't understand how this type of business practice is considered legalSomeone that has done nothing wrong to this woman has now been hit hard on my credit as it has decreased POINTS!! This company should have their license revoked and Candice should be charged for the actions that has caused a complete stranger turmoil in their lifeSHAME ON YOU, CANDICE!!
I have been an Exeter customer since *** I have had late payments which a late fee was assessed I paid more than my monthly payment to cover the late fees Exeter did not apply my extra payments towards late fees so they have continued to accumulate When I called on 5/1/to have the extra payments applied towards my late fees, they told me they cannot until I make my 5/1/payment They refuse to credit my funds appropriately which then will continue to reflect an outstanding late fee amount The online statements I can see on their website also do not reflect the same amounts in their system The excuse that their system doesn't apply funds towards outstanding late fees is unacceptable In speaking with a representative on the phone on 5/1/at 1;pm CST, they cannot apply outstanding funds towards my late fees until I make a payment on time
I extended loan and was told it would take care of the late payments so they would not reflect late or negatively on my report
In October 2015, I was hurt was injured while on military status I was placed out of work indefinitelyIn December I called Exeter to find out about making some arrangements as I knew I was not going have income for some time, I was trying to be proactive and get things in order, I was told then because my loan was under year there were no options for me to extend or refinance Later in after having surgery and many complications, I fell behind on my payments I reached out to Exeter once again and explained the situation, they offered to extend the contract placing the late payments on the end of the loan to bring me current after I made a payment I did this and mailed the docs back to them I didn;t see any changes In Sep/Oct I reached out to Exeter again to find they did not receive the first contract I resubmitted and I was again
Exeter does not show in their billing, when my balance is with a creditExample- when I looked on line on 5/25/the only billing statement I see is for 4/27/stating to pay by May 12..(but as you can see today is 5/and is when I looked on line and the day I'm writing this complaint) As of the date may 12, I had paid in total with pymts each on dates 5/and 5/The problem is, if I had "not" looked at at my billing statement (which was only showing for the month of 4/27) I would of assumed the billing saying on 5/25/I owed the pymt of by 6/but actually I was only owing because I had credit...When I called the number for exeter I had to point this out, and they did see I have creditI ask why it does not show, they said they would email me,I said I do not need an emailI need to be able to look on line on my account and see my account and to be able to pay the correct pymt dueAnother negative factor to thi
They will not process a payment over the phone unless I provide them with pieces of verification
I make payments to Exeter via Phone It's borderline harassment trying to make a payment If I provide my account number and social security number to make the payment, which I always do, why does Exeter have to verify my physical address, phone number, and work phone number every month They also call call my place of business, where I am employees even though I have asked them to not call my place of work
My vehicle was repossessed without an up to date right to cure and then the agent did not give me the vsr until he was getting in the truck
On June 24th my vehicle was repossessed....I did not receive an up to date right to cure before my vehicle was repossessedThe agent hooked my car showed the report order and I explained to him the process in Louisiana and he told me to call the company then said it was a self help meaning a right to cure needed to be sent before it turned to involuntary repossessionso before he left he wanted me to sign the vsr I said no he didn't read it to me or anything and took my carI called the company asked what I needed to get my car back and he didn't know and asked him the process of repossession in Louisiana and he only said one time for the life of the loan.I asked again and began to explain the process to him and he said he didn't know and tried to transfer me to the repo department knowing they were closedI got upset and ended the callI do
I purchased vehicle for $19,and after years still owe $15,I was told the value of car is less then $My payment is $month
I purchased vehicle years ago at $19,and still owe $15,with a $month paymentWent to try trade vehicle in and I was told it's value is less then $How is a company allowed to take advantage over consumers and scam people for hard earned incomeThis company is scamming everyine they come into contact withThere is no way only $in years has went towards the vehicleThey constantly call times a day when it's even day lateThey call my work my cell and home
Copy of Title to Register tags for Relocation state
I have a Ford Focus financed with ExeterI have moved to Washington from California in May I have been trying to get my car registered in the state of WashingtonI was told I need a copy of my car title from the company financing my carI contacted Exeter in June requesting it first via mailThey stated it would take 7-bus daysAfter that time was expired I called and they stated it was sentI never received itI called again to request it be faxedThey told me it would take 24-hrsI have called multiple times requesting my doc be faxed to meEvery tin I called about my doc they stated it was never sentThey are confirming everything correctly but it's not coming to me yetI called today because I am beyond fed up with not being able to drive my vehicle that I am making payments onThey are recently sending other documents that are not what I'm requesting but since they are mailing me documents to
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
This vehicle was surrender in a bankruptcy in April and I am being charged on my credit report as if I still have the vehicle
My ex-husband who was the primary borrower filed bankruptcy in and the vehicle a Mitsubishi Galant was surrender in April The account was marked as closed, and no one has contacted me sinceBut recently in July 2016, the company has re-opened the account stating I have a balance of $20,and has been reporting to the credit bureau that I am delinquent in making paymentsFirst of all I am sure they sold this car once it was surrender, and there is no way possible I should be responsible for $20,When the vehicle was surrender the balance was in the $19,000'sAlso no one from the company has made any attempts to contact me regarding a balanceI need to see something were the car was not sold which would make me responsible for the full balanceI need to know how an account can go from being closed to reopenedI also need to know
Be Aware Don't Use Them
I purchased a Chrysler in 2012.Yes I gave been late several times got extension beforeSo my car was supposed to be paid off in Jan 2017.And it was supposed to be paid off my Sept 2027.long story short I have payments left which would be I received a letter from Exeter Finance stating that I owe them a total of 6700.And my maturity date was Sept I gave given them 23,which my contract states was finance I don't know why I still own them which I only have payments leftThey customer service are nasty and rude disrespectful they pry on people that have less than perfect credit and call your phone Monday- Friday seven days a week from sun up to sun downI thought when you pay your payments off your loan which I'm doing which was on the contractI don't know what the other tgey said I owe them which I don'tI will seek a Lawyer and see they finance your Loan with alot of hidden fees.I have given them XXXXX and n