I do not have a signed contract nor any contract with Exeter FinanceI have never done business with this company
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with companyI am liable for collection from this debt from Exeter FinanceI am not responsible for this debt with Exeter Finance
They are refusing to send my payoff letter so that I can get my title from the DMV
I paid my car off on February 29,on 04/11/I called to ask them to send out the paid in full paper work, they told me that they would, I called today 04/18/and they told me that they sent it to some where else, I asked them to resend it, minutes later I called back and they told me that they would put in a request there call center is not in the USA and they are giving me a hard timeAll I want is my payoff letter
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but
Contract paperwork and payment history
My husband *** *** financed Kia Rio in or about September He was incarcerated March and received a year sentenceI *** *** took financial responsibility of car and have made payments to Exeter Finance and they have complete knowledge of situationJanuary I wa sgranted divorce which included car in decreeI notified them and sent proper paperwork requested to do so and also for payment history on accoount and was told would be taken care ofI have contacted them numerous times to be told first it would take couple of weeks to now that they are unable to do this because contract was with him.Which I believe would be void be to his incarceration anywayI have asked to speak with supervisors and or managers and still have not been unsuccessfulToday I was told they will not do it and have removed my number from accountI have contacted lawyer and was told I did all the nessisary steps to complete this proces
Oh man where to flipping start?!?!!?!? I had scheduled a payment to be done on a Monday (January)Ended up getting paid the Friday beforeSo I called Exeter to go ahead and make my payment that day and to cancel the scheduled payment for MondayI confirmed multiple times that my scheduled payment for Monday was canceledThe young lady said yesWell here comes Monday and I am getting charged and NSF fee because they were trying to charge my bank! Called and the supervisor said he would have to listen to the recorded conversation to make sure I wanted the scheduled payment canceledHe then also proceeded to tell me that they would automatically try to charge my account again 3-days later and that there was no way of stopping itSo yup another NSF fee charged to my accountTotal of $50! Called to get statusTalked to a female manager who was extremely rude and said that the only way to "prove myself" would be to fax them my bank statement showing that my payment was made on Friday and that I was charged two other times the next weekI asked if I could email since I do not have access to a fax machine and that I can make the email encryptedShe said "No there is no other wayWe do not have email addresses here." Well funny thing how on their main contact page two email addresses! One for customer service and one for corporateSo I sent a total of about emails, cc'ing corporate and explained my issue (after getting permission from the email team)Called again to get a status on my account and nothingI have spoken to about different supervisors/managersStill nothingEven called corporate and left about messagesNOTHING!! months after the flipping fact I get a couple of missed callsSo I call back and I get transferred to a Megan who was inquiring about my refundShe said that she was going to refund me my money of $for my March payment! What?!?!?! I said no it was $refund and that if they were going to refund me $it would screw up my account even moreShe asked the refund of $was forI semi re-explained and also said well if you have access to all of my emails then they would know!!! She told me to calm downVery frustratedExplained if you guys aren't competent enough to read emails about the issue and have people that speak English to understand what the heck is going on then im done with ExeterNEVER going through them again!!!!!! Told her to forget the refund at this point because whatever they are going to do is just screw things up even more!
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
My Auto Loan has been Paid In Full Since February 2016, However, after many attempts I have still not received the Title to my Car
I signed a loan agreement with execter finance for a ford fusion about two and half years agoI have never missed a payment and in February of paid the loan in fullHowever, it is now August of (six months later) and I have yet to receive my Title
Back in February I reached out to Execter in regards to a pay off totalI was told by an Execter Representative my day pay off was going to be a little over $14,During this phone call I requested the address information to mail the check into as wellMy husband then wrote a check for the exact amount given and mailed it out the next dayA few weeks after the check cleared my husbands account I contacted Execter to find out the status of my Title, However they were showing my account still had a remaining balance of a little over $14,In order for them to research the check I
Falsely reporting to credit agency
I purchased my vehicle in I have been on time with my payments except for a couple times when I had some issues ariseWhen I contacted Exeter Finance about my loan, I kept receiving different dates about when it would matureIt was a different story everytimeI looked at my credit report and they were reporting to the credit agency since January that I was days late which was falseI paid the car off in October and they are still reporting to the credit agency that my account is delinquent
I have been paying on this loan for over years & over $33,on a 16,loan that matures 3/15/& they say I still owe $10,
My account #XXXXXXX I purchased this car in & have paid over on this loan every month I have requested numerous times for a detailed reports showing how my payments r distributed which they refuse to give me Now they say it will be the loan matures on 3/15/& they can not tell me where the $33,I've paid on the car went or why it's showing I still owe 10,I received a letter telling me my loan matures 3/15/& as of 3/16/it will go into repo status I have my bank statements & credit report to show my payment history & their only response is I've been late a few times I've asked to speak w a supervisor & repossession & both refuse my call
Sold the vehicle my loan was onThe dealership paid the load, and Exeter proceeded to take a payment from my account anyways
Sold my vehicle March 10th, the dealership paid off the loanExeter says they received the payoff on march but they proceeded to process an automatic payment on the When I called to ask why they processed the payment and for them to refund the money to my account asap ( as it is now -99) they told me I would need to prove to them that the payment needed to be refunded ( even though they confirmed all of the facts moments before hand )
I am being over charged $a payment when I was advised by customer service I would not have to pay again until Dec pls see below
I am sending this complaint because customer service is refusing to help me with this matterI am on Social security Disability with heart condition, osteoarthritis & taking care of my 11yo son and I cannot continue to go on like this, paying out money to Exeter Finance with I have other important bills to payI received my Sonata 12/2016, by FebI found myself falling behind on my payments due to an unexpected moveI called & spoke with Exeter customer service to see of they could set my payments on the 3rd of each month when I get my checks, after getting the run around I finally was told I couldn't until I paid off the balanceI understood that and I worked hard at getting it caught upuntil on 10/2017, my car got reposed, I had to immediately come up with $1,433.23-to get my car backthat caused me to forgo paying my rent & electri
This company is reporting inaccurate information on my credit report and refuses to correct it
IN february I saw my credit and realized that Exeter had posted my final payment as late with Experian and TransunionI disputed the account with the credit bureausExperian returned with an update stating the account had been correctedIt now shows as paid/never lateTransUnion is still showing my final payment was lateI have since disputed this account more times with the bureaus and have even brought it to the attention of Exeter on 12/and 1/25/but they have not corrected itIN fact, TransUnion states that Exeter has verified it as accurateso Exeter has offically verified that I am late with TransUnion and never late with ExperianThis is a clear violation of the Fair Credit Reporting Act
Recurring Nsf fee
I have been with exeter finance going on two years since november and during the month of may exeter finance would not accept my payments totatling dollars but instead charged me three nsf fee charges of and I spoke with representatives and asked why was I charged but no clear answerI could not figure out why and neither could my bank and my bank usaa agreed to verify the funds were there at the time of each transaction but exeter refused cooperation and would not accept any information I could provideI even spoke with supervisors at exeter and they would not let me get a word in during the conversationsExeter conclusion was that my bank info was incorrect but how when my account has been the same never changed at any pointMy account # is XXXXXXXNo one could explain anything to me but now ive lost in fees
COMPLAINT REGARDING AMOUNT ADVISED OF BILLING DUE AND DEROGGATORY MARK ON CREDIT
IN CONTACTING EXETER FINANCE ON THE PAYMENT THAT WAS MAILED IN TO THE COMPANY, A CUSTOMER SERVICE REPRESENTATIVE ADVISED THAT THE ACCOUNT WAS PAID UP TO DATE AND WAS NO LONGER DELINQUENT HE WAS ASKED IF THE COMPANY'S WEBSITE WAS ACCURATE WHERE HE RESPONDED THAT THE SITE NORMALLY DOESN'T CATCH UP THE PAYMENT HOWEVER,THIS GENTLEMAN ADVISED ME THAT WE WERE NO LONGER DAYS DELINQUENT AND THAT THERE WAS SUFFICIENT TIME TO PAY THE LOAN WE RECEIVED A CALL TWICE RECENTLY INDICATING THAT THE LOAN WAS DAYS PAST DUE, AND TO ADD INSULT THE GENTLEMAN WE HAD SPOKEN WITH PLACED NO NOTATION ON THE ACCOUNT I ADVISED "ROBBIE" THAT THERE WAS INCOMPETENCE ON THE PART OF CUSTOMER SERVICE BECAUSE TEHRE WAS NO NOTATION, NO RECORDING, YET THEY ARE MORE THAN WILLING TO NOT RESLOVE THE FACT THAT CREDIT ISSUES HAVE NOW OCCURRED IF THIS COMPANY WOULD TAKE OWNERSHIP OF THE LACK ON THEIR PART, THE PROBLEMS THAT ARE AT F
After making payments for years totaling 30,on a 27,total financed they told me I still owed them 17,and since they where a second chance company if I don't give them $ a week they would reposes the carWhen I asked them to send me a statement showing where the payments went and why I still owed so much they replied "we don't have to pay the money or we will come get the car
It is not my debt
It is a Ford fusion that was repossed about a year ago The car was purchased by Mr*** *** The car went into Default on or around December Mr*** as he has stated to me no longer has the car in his possession and has never recieved a final bill of sale from the towing and recovery center who repossesed the car I have since recieved bills for this vehicle every month on my credit report I was fradulently added as a cosignor onto this loan I was declared permanently disabled at the time of this purchase and therefore could not be a cosignor I was also not present at the time of the purchase I was medically incapicated to make a such a decision I am asking that the Revdex.com look into this thoroughly as a repossession should go to auction, present a final bill of sale and a balnce It should not contionuously acrue a balance Mr wyble is not accruing a balance on his credit report and is not recieving any bills I
The account with this company was opened fraudulently was told to submit police report and identity theft afidavit and I did that
My identity was stolen and whom ever it was opened a account with exeter finance I made them aware that I did not open this accountthey told me to send over a police report and identifying info on myself and I have dont this numerous time but they keep pretending they did not receive it and I sent it one numerous occasionsif they didn't receive it where did it go and they have no other secure way of me sending these documents I have already been a victim once not trying to be a victim again
customer service department has not been able to resolve a title request
I requested a title transfer October 29,Customer service has not been able to send the title and they all keep telling me different thingsI pay $monthly for a basic Nissan Sentra that I would like to be able to useThis is so unexceptable that it would take this long to get my title sent to the tag companyI would like to have this matter resolved ASAP as I am thinking of taking legal actionsPlease look into my complaint
Thank you!
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with this company
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with companyI am liable for collection from this debt from Exeter FinanceI am not responsible for this debt with Exeter Finance
They are refusing to send my payoff letter so that I can get my title from the DMV
I paid my car off on February 29,on 04/11/I called to ask them to send out the paid in full paper work, they told me that they would, I called today 04/18/and they told me that they sent it to some where else, I asked them to resend it, minutes later I called back and they told me that they would put in a request there call center is not in the USA and they are giving me a hard timeAll I want is my payoff letter
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but
Contract paperwork and payment history
My husband *** *** financed Kia Rio in or about September He was incarcerated March and received a year sentenceI *** *** took financial responsibility of car and have made payments to Exeter Finance and they have complete knowledge of situationJanuary I wa sgranted divorce which included car in decreeI notified them and sent proper paperwork requested to do so and also for payment history on accoount and was told would be taken care ofI have contacted them numerous times to be told first it would take couple of weeks to now that they are unable to do this because contract was with him.Which I believe would be void be to his incarceration anywayI have asked to speak with supervisors and or managers and still have not been unsuccessfulToday I was told they will not do it and have removed my number from accountI have contacted lawyer and was told I did all the nessisary steps to complete this proces
Oh man where to flipping start?!?!!?!? I had scheduled a payment to be done on a Monday (January)Ended up getting paid the Friday beforeSo I called Exeter to go ahead and make my payment that day and to cancel the scheduled payment for MondayI confirmed multiple times that my scheduled payment for Monday was canceledThe young lady said yesWell here comes Monday and I am getting charged and NSF fee because they were trying to charge my bank! Called and the supervisor said he would have to listen to the recorded conversation to make sure I wanted the scheduled payment canceledHe then also proceeded to tell me that they would automatically try to charge my account again 3-days later and that there was no way of stopping itSo yup another NSF fee charged to my accountTotal of $50! Called to get statusTalked to a female manager who was extremely rude and said that the only way to "prove myself" would be to fax them my bank statement showing that my payment was made on Friday and that I was charged two other times the next weekI asked if I could email since I do not have access to a fax machine and that I can make the email encryptedShe said "No there is no other wayWe do not have email addresses here." Well funny thing how on their main contact page two email addresses! One for customer service and one for corporateSo I sent a total of about emails, cc'ing corporate and explained my issue (after getting permission from the email team)Called again to get a status on my account and nothingI have spoken to about different supervisors/managersStill nothingEven called corporate and left about messagesNOTHING!! months after the flipping fact I get a couple of missed callsSo I call back and I get transferred to a Megan who was inquiring about my refundShe said that she was going to refund me my money of $for my March payment! What?!?!?! I said no it was $refund and that if they were going to refund me $it would screw up my account even moreShe asked the refund of $was forI semi re-explained and also said well if you have access to all of my emails then they would know!!! She told me to calm downVery frustratedExplained if you guys aren't competent enough to read emails about the issue and have people that speak English to understand what the heck is going on then im done with ExeterNEVER going through them again!!!!!! Told her to forget the refund at this point because whatever they are going to do is just screw things up even more!
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
My Auto Loan has been Paid In Full Since February 2016, However, after many attempts I have still not received the Title to my Car
I signed a loan agreement with execter finance for a ford fusion about two and half years agoI have never missed a payment and in February of paid the loan in fullHowever, it is now August of (six months later) and I have yet to receive my Title
Back in February I reached out to Execter in regards to a pay off totalI was told by an Execter Representative my day pay off was going to be a little over $14,During this phone call I requested the address information to mail the check into as wellMy husband then wrote a check for the exact amount given and mailed it out the next dayA few weeks after the check cleared my husbands account I contacted Execter to find out the status of my Title, However they were showing my account still had a remaining balance of a little over $14,In order for them to research the check I
Falsely reporting to credit agency
I purchased my vehicle in I have been on time with my payments except for a couple times when I had some issues ariseWhen I contacted Exeter Finance about my loan, I kept receiving different dates about when it would matureIt was a different story everytimeI looked at my credit report and they were reporting to the credit agency since January that I was days late which was falseI paid the car off in October and they are still reporting to the credit agency that my account is delinquent
I have been paying on this loan for over years & over $33,on a 16,loan that matures 3/15/& they say I still owe $10,
My account #XXXXXXX I purchased this car in & have paid over on this loan every month I have requested numerous times for a detailed reports showing how my payments r distributed which they refuse to give me Now they say it will be the loan matures on 3/15/& they can not tell me where the $33,I've paid on the car went or why it's showing I still owe 10,I received a letter telling me my loan matures 3/15/& as of 3/16/it will go into repo status I have my bank statements & credit report to show my payment history & their only response is I've been late a few times I've asked to speak w a supervisor & repossession & both refuse my call
Sold the vehicle my loan was onThe dealership paid the load, and Exeter proceeded to take a payment from my account anyways
Sold my vehicle March 10th, the dealership paid off the loanExeter says they received the payoff on march but they proceeded to process an automatic payment on the When I called to ask why they processed the payment and for them to refund the money to my account asap ( as it is now -99) they told me I would need to prove to them that the payment needed to be refunded ( even though they confirmed all of the facts moments before hand )
I am being over charged $a payment when I was advised by customer service I would not have to pay again until Dec pls see below
I am sending this complaint because customer service is refusing to help me with this matterI am on Social security Disability with heart condition, osteoarthritis & taking care of my 11yo son and I cannot continue to go on like this, paying out money to Exeter Finance with I have other important bills to payI received my Sonata 12/2016, by FebI found myself falling behind on my payments due to an unexpected moveI called & spoke with Exeter customer service to see of they could set my payments on the 3rd of each month when I get my checks, after getting the run around I finally was told I couldn't until I paid off the balanceI understood that and I worked hard at getting it caught upuntil on 10/2017, my car got reposed, I had to immediately come up with $1,433.23-to get my car backthat caused me to forgo paying my rent & electri
This company is reporting inaccurate information on my credit report and refuses to correct it
IN february I saw my credit and realized that Exeter had posted my final payment as late with Experian and TransunionI disputed the account with the credit bureausExperian returned with an update stating the account had been correctedIt now shows as paid/never lateTransUnion is still showing my final payment was lateI have since disputed this account more times with the bureaus and have even brought it to the attention of Exeter on 12/and 1/25/but they have not corrected itIN fact, TransUnion states that Exeter has verified it as accurateso Exeter has offically verified that I am late with TransUnion and never late with ExperianThis is a clear violation of the Fair Credit Reporting Act
Recurring Nsf fee
I have been with exeter finance going on two years since november and during the month of may exeter finance would not accept my payments totatling dollars but instead charged me three nsf fee charges of and I spoke with representatives and asked why was I charged but no clear answerI could not figure out why and neither could my bank and my bank usaa agreed to verify the funds were there at the time of each transaction but exeter refused cooperation and would not accept any information I could provideI even spoke with supervisors at exeter and they would not let me get a word in during the conversationsExeter conclusion was that my bank info was incorrect but how when my account has been the same never changed at any pointMy account # is XXXXXXXNo one could explain anything to me but now ive lost in fees
COMPLAINT REGARDING AMOUNT ADVISED OF BILLING DUE AND DEROGGATORY MARK ON CREDIT
IN CONTACTING EXETER FINANCE ON THE PAYMENT THAT WAS MAILED IN TO THE COMPANY, A CUSTOMER SERVICE REPRESENTATIVE ADVISED THAT THE ACCOUNT WAS PAID UP TO DATE AND WAS NO LONGER DELINQUENT HE WAS ASKED IF THE COMPANY'S WEBSITE WAS ACCURATE WHERE HE RESPONDED THAT THE SITE NORMALLY DOESN'T CATCH UP THE PAYMENT HOWEVER,THIS GENTLEMAN ADVISED ME THAT WE WERE NO LONGER DAYS DELINQUENT AND THAT THERE WAS SUFFICIENT TIME TO PAY THE LOAN WE RECEIVED A CALL TWICE RECENTLY INDICATING THAT THE LOAN WAS DAYS PAST DUE, AND TO ADD INSULT THE GENTLEMAN WE HAD SPOKEN WITH PLACED NO NOTATION ON THE ACCOUNT I ADVISED "ROBBIE" THAT THERE WAS INCOMPETENCE ON THE PART OF CUSTOMER SERVICE BECAUSE TEHRE WAS NO NOTATION, NO RECORDING, YET THEY ARE MORE THAN WILLING TO NOT RESLOVE THE FACT THAT CREDIT ISSUES HAVE NOW OCCURRED IF THIS COMPANY WOULD TAKE OWNERSHIP OF THE LACK ON THEIR PART, THE PROBLEMS THAT ARE AT F
After making payments for years totaling 30,on a 27,total financed they told me I still owed them 17,and since they where a second chance company if I don't give them $ a week they would reposes the carWhen I asked them to send me a statement showing where the payments went and why I still owed so much they replied "we don't have to pay the money or we will come get the car
My vehicle was repossessed and I was unable to get any information on location of vehicle to retrieve items from said vehicle
Date of issue is 12/23/
It is not my debt
It is a Ford fusion that was repossed about a year ago The car was purchased by Mr*** *** The car went into Default on or around December Mr*** as he has stated to me no longer has the car in his possession and has never recieved a final bill of sale from the towing and recovery center who repossesed the car I have since recieved bills for this vehicle every month on my credit report I was fradulently added as a cosignor onto this loan I was declared permanently disabled at the time of this purchase and therefore could not be a cosignor I was also not present at the time of the purchase I was medically incapicated to make a such a decision I am asking that the Revdex.com look into this thoroughly as a repossession should go to auction, present a final bill of sale and a balnce It should not contionuously acrue a balance Mr wyble is not accruing a balance on his credit report and is not recieving any bills I
The account with this company was opened fraudulently was told to submit police report and identity theft afidavit and I did that
My identity was stolen and whom ever it was opened a account with exeter finance I made them aware that I did not open this accountthey told me to send over a police report and identifying info on myself and I have dont this numerous time but they keep pretending they did not receive it and I sent it one numerous occasionsif they didn't receive it where did it go and they have no other secure way of me sending these documents I have already been a victim once not trying to be a victim again
customer service department has not been able to resolve a title request
I requested a title transfer October 29,Customer service has not been able to send the title and they all keep telling me different thingsI pay $monthly for a basic Nissan Sentra that I would like to be able to useThis is so unexceptable that it would take this long to get my title sent to the tag companyI would like to have this matter resolved ASAP as I am thinking of taking legal actionsPlease look into my complaint
Thank you!