I was late with my payments in December and January I became current in February exeter reported that I was late for months instead of
I was reported days late in February when in fact I was currentI have asked them repeatedly to fix this mistake and they refuseThe customer service reps have told me that it is out of their hands
I have ask that this account be removed from all consumer reportsI am no longer responsible for this account
I would like this removed from my consumer report
I have pulled my credit and my husands, I have noticed on my husands credit, they have the car as paid in full via bankruptcy, however, they have on my credit past due $+ days The car was in my husbands name and he had to file bankruptcy due to fraud, ID theft, on his creditIf it is showing paid via bankruptcy on my husbands credit where as it is literally in his name, than they do not have any rights to try and put the bill off on me now According with our attorney they cannot do thisI want this taken off of my credit and for us to get this resolved If this is resolved, paid via bankruptcy on my husbands side, why are they bothering me?
I need a certified tittle to register my car in New York and a letter of permission
For over a month I have be contacting them to get a certified copy of the tittle andA letter of permission so I can register my car in New York , they keep telling me that they can't send it to me they have to send it to the dmv and they send me a copy of the tittle which I can't use because it's not a verified copy Ghe Dmv said they don't accept mail from anyone and they will have to send it to me! I have contacted them more than times and I am still not able to register my car in New York because they still have not sent me the right paper work !
Merchant repossessed my vehicle and never sent me a sale date or notifed me of the sale place and timeThey emailed me a day pay off letter
Sale date was June 8th Exeter said they sent me a letter on that date
I paid off my vehicle in full in January 2018, but up to this date I have not received the title of the vehicleI would like to get the title of the vehicle as soon as possible
In addition, my information still remains in their phone systems saying my monthly payment is still dueThe system still asks me to make payment on an account that is already paid in fullI would like this information removed from their system
Product_Or_Service: ISUZU
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
Originated car loan amount vs remaining balanceCannot trade vehicle in
Acct # XXXXXXX
I purchased a car from CarMax 12/(Davie, FL) which the financing was thru ExeterThe original car loan amount ($24,512.83) was extremely high which the sales guy failed to show me that informationHe added the Gap insurance and assured me my payments wouldn't go up because it's a time feeWhen I receive my first statement to pay, the car note was $and this is on a Mazda CX-which is so not worth the moneyIt jumped from $all the way up to $I call and questioned Car Max and Exeter but no one gave me any informationI was not informed by CarMax that I was able to return the car within days until I tried to trade it in a week agoI am stuck with the truck, no one wants to take it as a trade inThe remaining balance shows $but the payoff amount shows $I don't understand how the payoff is more than the remaining balanceThe car sales guy R
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with this company
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with companyI am liable for collection from this debt from Exeter FinanceI am not responsible for this debt with Exeter Finance
Exeter Finance is trying to collect payment, and allegedly reported negative information on Vehicle in question that has been payed off in full
Problem date September 18th, Ford Escape
Exeter Finance is by far the worst finance company everIf you don't have to get a loan with them DON'T! They treat their customers like ***, even the good ones like myselfMy GAP company mailed out a check to payoff the final balance on my loan almost weeks agoAs of today the check has still not been applied to my accountI have spoken with managers in the GPA dept, Early stage team, and loss mitigation regarding this and each one of them have told me something differentWhen I call the corporate office at XXX-XXX-XXXX and select option to speak with corporate employee the line hangs up EVERY SINGLE TIME.Try it for your self and see if I am lyingMy payment has been sitting in their maintenance depoatyment for over a week and it still has not been applied to my final balanceI cannot get anpther car until that balance shows as I have been without a car since April 7th due to a cra accidentMy Gap company was wonderful and fast HOWEVER Exeter is commintting fraud by holding on to my check and adding up interest on my loan everyday that it just sits in their handsFRAUD, FRAUD, FRAUDI am a good customer, not one time have I been late on my paymentNow mind you I have not had this car since April 7th, it was a total loss, BUT I have still been making payments on a car that I don not have all because Exeter says that until they get the payment from GAP by account is still being monitored and if I hit the day mark they will still report it to my credit bureauHIGHWAY ROBBERYI will tell anyone, make Exeter your last choiceThey are con artist and no one knows what the other is doingThey are holding my check and still charging me interest
Company finance Ford Fusion in and now states I still owe 9,dollars on the car.I've paid a month for the car
I purchased Ford Fusion in August 2011.My payment are monthly,ive had some late payments.But As of Friday I received a call stating that I need to come up with 9,or they will repo the car.In December of I was told that my last payment would be in April 2018.According to this company I will never have this car paid for.I've paid way too much for car.But when I got the car I wasn't explained details of the loan.I feel Ive paid of the car, more than whats fair
Will not honor request payment due date change to match new job payday
easy enough approval for those of us with credit challengesapproved for car with CarMaxthe lack of customer service, especially for those of us that are trying to make every effort to pay on time is ridiculousmy original due date was around the 23rd of the monthbecause I only got paid once a month on the last week day of the month, I requested that my due date be changed to the first of the montha couple of years later I am at a new job with 1st and 15th pay dayExeter rep refused to change the date to the 15thEven though I have been going online and setting up the LATE payment for the 15th, I still get calls asking for the payment that the rep apparently is not aware has already been set upa policy to not allow someone to change the payment due date more than once is senselessespecially if I can offer proof with my paystubs of the new pay dateswith my current bi-monthly pay dates, I have to us
After calling to address billing concerns their Jamaican offices assured me that it would be handled- they did not
After calling to address billing concerns their Jamaican offices assured me that it would be handled- they did notA supervisor I spoke with on 4/7/even told me that I was given "Very incorrect info."
They recognized and said (I have audio recording of this) that they indeed charged me twice when they should not haveThen said while other NON EXETER CHARGES have not cleared my account they won't discuss refunding my moneyThen requested a DETAILED list of ALL charges REGARDLESS of company (not exeter) for TEN DAYS
They lied to me and routinely were incompetentYou need to better train your employees and have AMERICAN COMPETENT CITIZENS as your representativesSTOP FRAUDULENTLY CHARGING ME!
I was draft double of my car payment on 2/26/i have provide a proof of payment on 2/19/the company advise me they refund the second payment with
My car payment is auto draft for payment of $on 2/16/the finance company draft payments without my authorization I contact them and provide the bank statement to show that payment was honor by bank they advise me that would take to business days to refund as yesterday 3/4/i still have not receive the refund and when I call they stated they still need to confirm that the get paid twice I ask what else could I provide since the statement already reflect the double payment, just simple tell me that I need to wait on 3/another payment is due and right now I dont have funds to take care other bills because of double charge I ask for letter for my bank stating they made a error charge my account twice they denied I just want my funds back I should have it to wait the get back since I aready provide proof the payment was
This is by FAR the WORST company with which I've ever dealt When I purchased my vehicle in December of 2016, both my credit and my husband's credit were not great We settled for a loan with Exeter because we needed a vehicle despite many warnings that this company is horrible In January of 2018, I made my monthly payment early online Apparently, Exeter wiped the payment out of their system I had no idea that this happened UNTIL I paid my February payment (again, it was early) I gave them the benefit of the doubt and paid both January and February online Within a couple of weeks, I received a letter that our vehicle would be repossessed due to lack of payment I called Exeter, and they claimed to never have received a payment for January or February Not only did that further KILL my credit and my husband's credit, but we also received a late fee for over $ I made my payment for March a few days ago and realized today that it had been wiped out AGAIN I am in the process of trying to get it paid so I am not charged yet another late fee from them This company really seems like a scam to me They are in the business of preying on folks that have subpar credit by offering rates that are entirely too high, and then they pile enormous late fees on top of that I will NEVER do business with them again
This vehicle was surrender in a bankruptcy in April and I am being charged on my credit report as if I still have the vehicle
My ex-husband who was the primary borrower filed bankruptcy in and the vehicle a Mitsubishi Galant was surrender in April The account was marked as closed, and no one has contacted me sinceBut recently in July 2016, the company has re-opened the account stating I have a balance of $20,and has been reporting to the credit bureau that I am delinquent in making paymentsFirst of all I am sure they sold this car once it was surrender, and there is no way possible I should be responsible for $20,When the vehicle was surrender the balance was in the $19,000'sAlso no one from the company has made any attempts to contact me regarding a balanceI need to see something were the car was not sold which would make me responsible for the full balanceI need to know how an account can go from being closed to reopenedI also need to know
To whom this may concern, I have been behind in car payments for months due to unemployment and car repairsI'm currently working consistently nowI understand that I have occurred late charges on late payments, but why would you tact on late fees on ontime paymentsI look at my payment history online and everytime I make a payment there is a late fee of even when the payment is made ontimeI called Exeter Finance Sept20,asked why they charged me late fees on which is not a car payment it is late fees that I'm trying to remove and customer service stated to me that that was a behind car payment and I stated my car payments are monthly how can you tell me this is a car payment and now this is a balance of car late fees.I applied toward the late fees that left on late fees and Exeter put on that parcel payment of late fees that I'm trying to remove so that I can get back on trackIf my payment is late a charge should be applied, but if
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but
I was late with my payments in December and January I became current in February exeter reported that I was late for months instead of
I was reported days late in February when in fact I was currentI have asked them repeatedly to fix this mistake and they refuseThe customer service reps have told me that it is out of their hands
I have ask that this account be removed from all consumer reportsI am no longer responsible for this account
I would like this removed from my consumer report
I have pulled my credit and my husands, I have noticed on my husands credit, they have the car as paid in full via bankruptcy, however, they have on my credit past due $+ days The car was in my husbands name and he had to file bankruptcy due to fraud, ID theft, on his creditIf it is showing paid via bankruptcy on my husbands credit where as it is literally in his name, than they do not have any rights to try and put the bill off on me now According with our attorney they cannot do thisI want this taken off of my credit and for us to get this resolved If this is resolved, paid via bankruptcy on my husbands side, why are they bothering me?
I need a certified tittle to register my car in New York and a letter of permission
For over a month I have be contacting them to get a certified copy of the tittle andA letter of permission so I can register my car in New York , they keep telling me that they can't send it to me they have to send it to the dmv and they send me a copy of the tittle which I can't use because it's not a verified copy Ghe Dmv said they don't accept mail from anyone and they will have to send it to me! I have contacted them more than times and I am still not able to register my car in New York because they still have not sent me the right paper work !
Merchant repossessed my vehicle and never sent me a sale date or notifed me of the sale place and timeThey emailed me a day pay off letter
Sale date was June 8th Exeter said they sent me a letter on that date
I paid off my vehicle in full in January 2018, but up to this date I have not received the title of the vehicleI would like to get the title of the vehicle as soon as possible
In addition, my information still remains in their phone systems saying my monthly payment is still dueThe system still asks me to make payment on an account that is already paid in fullI would like this information removed from their system
Product_Or_Service: ISUZU
I was talking with a sale person and she was very Rude.so I asked them to come and get the car been three months and the car is still in my yardAnd they keep put it as late payment on my record And calling me times a day or moreWhen I asked them to stop and come and get the car three more times
Account_Number: XXXXXXX
Originated car loan amount vs remaining balanceCannot trade vehicle in
Acct # XXXXXXX
I purchased a car from CarMax 12/(Davie, FL) which the financing was thru ExeterThe original car loan amount ($24,512.83) was extremely high which the sales guy failed to show me that informationHe added the Gap insurance and assured me my payments wouldn't go up because it's a time feeWhen I receive my first statement to pay, the car note was $and this is on a Mazda CX-which is so not worth the moneyIt jumped from $all the way up to $I call and questioned Car Max and Exeter but no one gave me any informationI was not informed by CarMax that I was able to return the car within days until I tried to trade it in a week agoI am stuck with the truck, no one wants to take it as a trade inThe remaining balance shows $but the payoff amount shows $I don't understand how the payoff is more than the remaining balanceThe car sales guy R
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with this company
I do not have a signed contract nor any contract with Exeter FinanceI have never done business with companyI am liable for collection from this debt from Exeter FinanceI am not responsible for this debt with Exeter Finance
Exeter Finance is trying to collect payment, and allegedly reported negative information on Vehicle in question that has been payed off in full
Problem date September 18th, Ford Escape
Exeter Finance is by far the worst finance company everIf you don't have to get a loan with them DON'T! They treat their customers like ***, even the good ones like myselfMy GAP company mailed out a check to payoff the final balance on my loan almost weeks agoAs of today the check has still not been applied to my accountI have spoken with managers in the GPA dept, Early stage team, and loss mitigation regarding this and each one of them have told me something differentWhen I call the corporate office at XXX-XXX-XXXX and select option to speak with corporate employee the line hangs up EVERY SINGLE TIME.Try it for your self and see if I am lyingMy payment has been sitting in their maintenance depoatyment for over a week and it still has not been applied to my final balanceI cannot get anpther car until that balance shows as I have been without a car since April 7th due to a cra accidentMy Gap company was wonderful and fast HOWEVER Exeter is commintting fraud by holding on to my check and adding up interest on my loan everyday that it just sits in their handsFRAUD, FRAUD, FRAUDI am a good customer, not one time have I been late on my paymentNow mind you I have not had this car since April 7th, it was a total loss, BUT I have still been making payments on a car that I don not have all because Exeter says that until they get the payment from GAP by account is still being monitored and if I hit the day mark they will still report it to my credit bureauHIGHWAY ROBBERYI will tell anyone, make Exeter your last choiceThey are con artist and no one knows what the other is doingThey are holding my check and still charging me interest
Company finance Ford Fusion in and now states I still owe 9,dollars on the car.I've paid a month for the car
I purchased Ford Fusion in August 2011.My payment are monthly,ive had some late payments.But As of Friday I received a call stating that I need to come up with 9,or they will repo the car.In December of I was told that my last payment would be in April 2018.According to this company I will never have this car paid for.I've paid way too much for car.But when I got the car I wasn't explained details of the loan.I feel Ive paid of the car, more than whats fair
Will not honor request payment due date change to match new job payday
easy enough approval for those of us with credit challengesapproved for car with CarMaxthe lack of customer service, especially for those of us that are trying to make every effort to pay on time is ridiculousmy original due date was around the 23rd of the monthbecause I only got paid once a month on the last week day of the month, I requested that my due date be changed to the first of the montha couple of years later I am at a new job with 1st and 15th pay dayExeter rep refused to change the date to the 15thEven though I have been going online and setting up the LATE payment for the 15th, I still get calls asking for the payment that the rep apparently is not aware has already been set upa policy to not allow someone to change the payment due date more than once is senselessespecially if I can offer proof with my paystubs of the new pay dateswith my current bi-monthly pay dates, I have to us
After calling to address billing concerns their Jamaican offices assured me that it would be handled- they did not
After calling to address billing concerns their Jamaican offices assured me that it would be handled- they did notA supervisor I spoke with on 4/7/even told me that I was given "Very incorrect info."
They recognized and said (I have audio recording of this) that they indeed charged me twice when they should not haveThen said while other NON EXETER CHARGES have not cleared my account they won't discuss refunding my moneyThen requested a DETAILED list of ALL charges REGARDLESS of company (not exeter) for TEN DAYS
They lied to me and routinely were incompetentYou need to better train your employees and have AMERICAN COMPETENT CITIZENS as your representativesSTOP FRAUDULENTLY CHARGING ME!
I was draft double of my car payment on 2/26/i have provide a proof of payment on 2/19/the company advise me they refund the second payment with
My car payment is auto draft for payment of $on 2/16/the finance company draft payments without my authorization I contact them and provide the bank statement to show that payment was honor by bank they advise me that would take to business days to refund as yesterday 3/4/i still have not receive the refund and when I call they stated they still need to confirm that the get paid twice I ask what else could I provide since the statement already reflect the double payment, just simple tell me that I need to wait on 3/another payment is due and right now I dont have funds to take care other bills because of double charge I ask for letter for my bank stating they made a error charge my account twice they denied I just want my funds back I should have it to wait the get back since I aready provide proof the payment was
This is by FAR the WORST company with which I've ever dealt When I purchased my vehicle in December of 2016, both my credit and my husband's credit were not great We settled for a loan with Exeter because we needed a vehicle despite many warnings that this company is horrible In January of 2018, I made my monthly payment early online Apparently, Exeter wiped the payment out of their system I had no idea that this happened UNTIL I paid my February payment (again, it was early) I gave them the benefit of the doubt and paid both January and February online Within a couple of weeks, I received a letter that our vehicle would be repossessed due to lack of payment I called Exeter, and they claimed to never have received a payment for January or February Not only did that further KILL my credit and my husband's credit, but we also received a late fee for over $ I made my payment for March a few days ago and realized today that it had been wiped out AGAIN I am in the process of trying to get it paid so I am not charged yet another late fee from them This company really seems like a scam to me They are in the business of preying on folks that have subpar credit by offering rates that are entirely too high, and then they pile enormous late fees on top of that I will NEVER do business with them again
This vehicle was surrender in a bankruptcy in April and I am being charged on my credit report as if I still have the vehicle
My ex-husband who was the primary borrower filed bankruptcy in and the vehicle a Mitsubishi Galant was surrender in April The account was marked as closed, and no one has contacted me sinceBut recently in July 2016, the company has re-opened the account stating I have a balance of $20,and has been reporting to the credit bureau that I am delinquent in making paymentsFirst of all I am sure they sold this car once it was surrender, and there is no way possible I should be responsible for $20,When the vehicle was surrender the balance was in the $19,000'sAlso no one from the company has made any attempts to contact me regarding a balanceI need to see something were the car was not sold which would make me responsible for the full balanceI need to know how an account can go from being closed to reopenedI also need to know
I have pay since March they are losing my payments making my credit bad also they gave my private information to this lady that I don't know
10/31/
To whom this may concern, I have been behind in car payments for months due to unemployment and car repairsI'm currently working consistently nowI understand that I have occurred late charges on late payments, but why would you tact on late fees on ontime paymentsI look at my payment history online and everytime I make a payment there is a late fee of even when the payment is made ontimeI called Exeter Finance Sept20,asked why they charged me late fees on which is not a car payment it is late fees that I'm trying to remove and customer service stated to me that that was a behind car payment and I stated my car payments are monthly how can you tell me this is a car payment and now this is a balance of car late fees.I applied toward the late fees that left on late fees and Exeter put on that parcel payment of late fees that I'm trying to remove so that I can get back on trackIf my payment is late a charge should be applied, but if
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but