International Markets Live Reviews (%countItem)
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International Markets Live Rating
Address: 348 W 57th St # 247, New York, New York, United States, 10019-3702
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I was a member of IM Markets Live and joined on the *** of May. Unfortunately, during the first week I was extremely busy and couldn't not use the resources of IM Markets Live as my family and I were dealing with an emergency situation, more specifically being an older relative who had tested positive for COVID-19. I did consider to leave however was told that I had not given enough time to the company which I believe was a ploy used to ensure that I would not leave the company.
Moreover, when trying to leave, IM Markets Live uses "guilt tripping" tactics which I believe is also used to persuade customers to not leave. I have only just discovered this complaint form and am very grateful for it as I have every right to receive my money back for a service I did not use. I would greatly appreciate it if I could receive a refund back.
Thank you.
Good Morning,
I apologize for the inconvenience.
We have processed your refund and it will reflect in your account within the next 7-15 business days depending on your bank.
Kind Regards
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I have join IML Academy back in Feb from there on the system as not worked well for me I was trying to get in contact with someone to get back my refund within 7 days was not able to get a representative did not see a contact # to get to anyone as to speak with the email that they have online to contact someone I tried the email numerous times in requesting an refund before the 7 days no one contact in regards and I really need to get my money back because the system as not worked well for me and I am dissatisfied and still here patiently waiting on my refund and it’s now July
Good Morning,
I apologize for the inconvenience.
Your refund was posted on 7//20 to your Skrill account.
Kind Regards
I bought their platinum package for $234 USD and I canceled it the next day which is within their 7 days refund guarantee policy but its been 2-3 weeks and I haven't got my money back yet. I want my refund.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
I canceled my account before the 7 day money back guarantee was over and never received my money back. The phone number they have listed every time I called it said they cant take my call and every time I emailed them I got a message saying the email was not valid.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely
Someone from this business signed me up for an “account” with them, using my personal email address. Refused to assist when I contacted about the identity theft. No way to delete my account other than emailing an address that bounces back as no longer valid. Beware!!!
A person invited me to join the im marketslive academy, he promised me that while learning how to trade I would be earning money from the first week and that they would be helping me. As soon as I subscribed they entered me into a WhatsAap group where they only talked about recruiting more people. nothing to do with trading. to do so they ask you to watch videos only. and if you have doubts nobody helps you. yesterday I was sending emails to ask how I can I get my full refund they never answered. Today Jul I decided to cancel the account waiting for the refund but a confirmation never came. I don't want to wait for the 7 days to pass. What can I do? s
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Hi I would like a refund from iml academy this was proposed to me as a way to make money during the pandemic but there were key points missed out I had no idea that money would be tooken out of my account automatically and I haven't even learned anything about how to trade just how to recruit I feel as if I was scammed for my hard earned money please return all payments made on my account email me so I can give account information thank you
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me and the matter has been resolved. I am currently just waiting for the money to show up.
Sincerely
hello my name is *** on 7/*/2020 I sign up for imarketslive which said that I have a seven day refund. I wasnt ready to use the platform and service at the time. So on 7/*/2020 I cancel the service I been emailing them calling them no reply the phone number they have on file is always busy. I would like for them to refund my money back to me to me.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I just want a refund
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Hello everyone, to all who have and have not commented. Imarketslive is not completely a pyramid scheme. They do heavily rely on recruiting, but you just have to be lucky to find the right mentor who is actually interested in teaching you and not just recruiting you for the residuals. If you had a good mentor to actually help you achieve your goal of wanting to learn forex, they would show you how to watch the videos, implement them, along with the best educators to watch for example on goldcup. The person you should look for is someone willing to always speak to you, never sugar coat anything, and be with you every step of the way because when you are successful, they are successful. imarkletslive recruiters are NOT OBLIGED to teach you anything, they can just sign you up, and they would get paid residual after they get 3 people the following Friday, and their residual just gets higher the more people that stay signed up so they basically make an income from just having a team. You can go ahead and get a refund because that does cancel out their residuals that they get every Friday, there are plenty of other places to learn but to be honest, joining this opportunity helped me meet a lot of new people and friends but I am unable to continue the subscriptions because I actually was not making much money, and my mentor was just worried about me getting residual and team members instead of actually trading, which is not my problem because I am NOT COMFORTABLE signing people up when I am not making good money every single day with all that I have learned. I still have a long road ahead of myself before I ever start recruiting people to IM academy, but I am highly considering it, I would make a great teacher, but I feel bad for those who were not all that lucky.
I joined under the impression that I would sign up for forex, but the person who I signed up under didn’t tell me that I couldn’t receive a refund because I sent my money to her and she did it through bitcoin. I am very displeased I DO NOT wish to continue this membership & I don’t think I should be forced to because I was not informed they don’t do bitcoin refunds.
We apologize for any inconvenience this has caused. Unfortunately, the payment was made via Bitcoin.
Our Refund Policy: The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded).
Please refer to the full document here: ***
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I paid for a memebership I cancelled and can’t even get my money back. I will never refer this company to anybody.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely
We apologize for any inconvenience this has caused. Unfortunately, the payment was made via Bitcoin.
Our Refund Policy: The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded).
Please refer to the full document here: ***
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Worried about them not honoring the 7 day refund time period. I emailed them and I did not even receive a verification stating that they were processing my order.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I signed up on 6//20 changed my mind the very next morning 6//20 I Contacted and took proper steps to get a full refund within 7days like the website say. Nothing . every email sent back say website not found.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I purchased a membership with Imarkets live after being told I would be trained in a new skill set with signals sent. I found the hundreds of complaints on the Revdex.com website stating others were also mislead and that this is a pyramid scheme, not actual training. I went back to I markets live the review the seven day full refund policy of my initial subscription and was told to send a detailed email to ***. Upon sending this request for full refund and cancellation of account, I received an automatic response that all emails to support will not be answered and that a ticket needs to be "reopened".I tried calling their customer support number on the website and got a recording stating they answer this line to to send an email back to support. Vicious cycle I believe is meant to confuse you and eat up your seven days for a refund.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I joined IML thinking I was going to get a great education and be guided by the best but Initially I was presented with false advertisement and old videos. I havent even been on the site and they still proceeded to take money out of my bank account which was this morning and took the only money I had. This company is misleading and only care about recruiting people and network marketing. The money was taken on July,*, 2020. I want my refund back immediately!
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I signed up to join the academy in the beginning of June. Within 7 days, I changed my mind about trading and asked for a refund. After waiting the said 10-15 for my money back I have still received nothing and have contacted the company many times by calling and emailing. Still no reply.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
Hey, I ended my subscription from June *** a day or two after but I didn’t get any message or anything saying that I would get my money back which I should because it falls under the 7 day refund policy. I just would like to know when I can get my money back please.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I wanted a refund but this business has not provided me with one
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
My bank statement shows that I was charged twice for Platinum package upon subscribing. My bank initially denied the charge. I told them to approve it. 5-6 days later I’m still seeing that the $234.95 was withdrawn from my account twice on two different days. The first withdrawal says “iMarketsLive.” The second one says “BLS*iMarketsLive.” Not sure what that means but I know it isn’t right. I waited so long to do this because I know sometimes processing takes time. My bank told me to reach out to the merchant first before contacting them so here I am.
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support
I joined iMarkets Live with the intentions of learning how to trade Forex and even take advantage of the residual income opportunity. However, I quickly learned that learning Forex would take up little more time than I would like to dedicate at this point in time, so I decided to hop out in time enough to receive the refund within the 7-day period. I received a receipt for my initial payment of $324.94 on May , 2020. After deciding that trading was not for me at this time, I sent an email to *** on May ,2020 and received instructions telling me to "open a ticket in my back office". After searching through the back office high and low, I did not find ANYWHERE to "open a ticket". I proceeded to utilize the virtual support chat box in the back office and did not get the answers I needed. I then proceeded to go ahead and cancel my account because I didn't want to miss the 7-day deadline. After reading the responses to other complaints online, I decided to wait 21 days for the refund to appear in my account. As of today, June *** 2020, I HAVE NOT RECEIVED A REFUND!
We apologize for any inconvenience this has caused, the refund was processed on 7/*.
Please allow 3-21 business days to process depending on the payment method.
If you have any other questions or concerns you can contact us from your back office or from here: *** and we will gladly help you.
Kind regards,
IM Support