J.F. Sobieski Mechanical Contractors Inc.

Great experience, office staff and field representative were all pleasant, friendly and helpful

good

I have been a customer of Sobieski Services for many years and have
always been pleased with the service technicians and the service provided
Most recently, Travis Mserviced my AC unit
He was very knowledgeable, efficient and friendly

I had Sobieski Services out to repair our HVACThis was a system that came with the home so they were not responsible for the installSobieski is great and I would highly recommend them for any service/install needsKhalid was knowledgeable, professional, and quick

Yearly service provided by Chris P***, excellent as always

Andrew conducted a "plumbing inspection," something I don't ever recall having done before It was very helpful to know plumbing issues that need to be corrected Andrew was very courteous and professional and conducted the inspection in less than minutes More importantly, I did not sense that he was trying to sell me something He simply told me the few things that need to be corrected (with some pretty hefty price tags), and thanked me for allowing him to do the inspection

*** * was very nice and helpful in fixing my AC problems on short noticeGreat Service

At Sobieski Services we pride on meeting the expectations of all our customers, including those who purchase new construction homes as Mr*** Mr *** did not purchase a new system thru Sobieski Services, he purchased a new construction home (the builder uses Sobieski as a
subcontractor) Under circumstances it is the customers responsibility to contact the builder directly && if it a warranty issue the builder will reach out to us for the repairs etc However, in this instance we reached out to the builder & have been informed that the builder has already spoken with Mr*** & they will be replacing the system.Hopefully this resolves the issue Mr*** has experiencedThank You,
*** ***
Office Manager

Service Tech Steve R*** was on time,polite and very knowledgeable.He explained the problem thoroughly and what he did to correct sameHave been a very satisfied with this company and the employees we have dealt with

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business is no where mentioning here that my heat and hot water was fully functional when he came to check the oil leak. They came in to check the leak and when they left, my heat and hot water was not functioning. I have not asked them to fix anything for free. The matter of fact is that the manager initially offered to fix it and restore it as it was. The unit was working and it had nothing to do with the transformer, it was a leak in the motor pump that pumps the oilI called another technician and they came in and saw that the wires to the transformer were not screwed in. Now this was something that the SOBIESKI technician knew for sure, because I let him know that the heat was on before he came. This new tech, turned on my heat in the next couple hours. The tech also told me that all the settings to the boiler were messed up by the previous tech. For calling this new tech and having the heat restored to its fulll functionality I paid $. Sobieski quoted that they would charge me $to restore it back to its full functionality. All I want is $that I paid to the new tech, because Sobieski unplugged the wires to the transformer and when they left they did not make sure that everything was properly put back by them. Professional attitude and honesty is required towards any job and a manager should try to see the underlying problems with his staff instead of trying to accuse the customer that service was requested for free

Sobieski confirmed the appointment time in advance and even called to confirm the tech was on his way The tech was very professional and more than willing to share information and his thoughts
v/r, *** *** Selbyville, De

I recently had Chris from Sobieski Services service our furnace We were very happy with the appointment and the information relayed to us by our tech

Khalid completed a review of my AC system, diagnosed the issue, and offered solutions He fully understands AC systems and took time to show me the problem He was courteous and helpful

I had an after hour issue with my AC during a very hot periodIt was handle quickly and very efficiently from the call center to the service techThe technician *** *** was very professional & friendly, diagnosed the problem quickly and explained it to me thoroughly I would recommend Sobieski Services to anyone looking for service on their heat or AC system

*** *** came to check out why our air conditinioner was not producing cold airWithin minutes, and I mean minutes, he identified that the fuses had blownProbably because of the electrical outage of off-on-off-onIn any event, during one of the hottest heat waves of this summer, he had cool air blowing through our house, very quicklyAt years of age, I can tell you that this was TRULY a welcomed relief
We had only transferred to this company within two weeks time of the problemBut they responded as if we had been with them for years...(which was how long we had been with our prior company.) I ams so grateful for them and for the assistance they provided us in our true time of need
This did not end thereWithin two days after the visit, the company inquired if everything had been satisfactorily taken care ofBelieve me....this company is a keeper

*** did an excellent job in every aspect:
professional
courteous
technical side of the install was explained in detail & reviewed how the machine works
Clearly an asset to the company, representing excellence from start to finish
Would use this company again and request ***!

Angela was wonderful when I called with my problemAlex was extremely competent and explained everything to meAlso Khalid was helpful and very nice
I am so glad had this team doing the work

We had our annual checkup of our heating system todayThe service man was TREMENDOUS, explaining everything that he did, and answering all questions that we hadI hope he is ALWAYS the person that Sobieski sends to us, as he is TRULY A PROFESSIONAL

Sobieski Services, Inc., handles all service calls in an ethical and professional manner. In this situation the customer asked Sobieski Services to provide our profesional level of service and Sobieski provided that service in good faith and in a workmanlike manner. Sobieski also provides a 100% Satisfaction Guarantee so that customers are able to feel safe and secure when working with Sobieski. In the spirit of that guarantee Sobieski agrees to refund the customer the $deposit that they provided.Please provide an address where the check may be sent

Khalid A just completed a routine service call for heating unit..absolutely the most professional, and thorough technician that I have had in the six years of useing Sobieski Services..a perfectionist in his work!!