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JPMorgan Chase Credit Card

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JPMorgan Chase Credit Card Reviews (4971)

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 9, 2017. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Chase stole money from me. They state you are safe with Fraud Protection. They do not protect their customers.
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 23, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on October 23, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated December 6, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated August 29, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns  during our conversation on August 8, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 20, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 none of my issues due to fraud were resolved they're unfair and blame the customer, they closed my account after almost a decade of being with them it shows that the bank doesn't have loyalty to its clients. The customer service rep from the Exceutive office did absolutely nothing to help me and just told me what another department said, it was very hurtful to part ways with what I thought once was a great bank however after being stolen 6700 dollars and seeing the bank doesn't care about me I was only deposits money orders and service fee collections for them. I wish they could've worked harder to resolve the issues of a loyal client. 
Regards,
[redacted]

Revdex.com:
I have reviewed...

the response made by the business in reference to my complaint and have determined that this does not resolve my  issue.  For your reference, details of the offer I reviewed appear below.
Based on Chase's written response, business owners should beware of Chase bank as they are will not help small businesses and their efforts are counter productive and illogical to aid business owners.
Regard
Complaint ID: 12731880

We responded to our customer’s concerns during our conversation on September 20, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I responded to the letter from Chase, both by voice mail to [redacted] with Chase on December 1, 2016 and by email to [redacted] with Chase on December 3, 2016 and today is December 12, 2016 and I have received a response to neither.  This appears to be more of the same non response, non effort, non fix anything that I am beginning to expect from Chase.I merely need the charges to my card reversed.  I have provided Chase, on multiple occasions now, the necessary info to reverse the charges.  Chase refuses to so much as reply.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I never received anything from Chase about a resolution
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 29, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letters dated June 14, 2017, August 21, 2017, and September 6, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. The business agreed to apply 40,000 rapid reward points to my account and stated the points would reflect by the next billing cycle which is by today's date. The rapid reward balance has not changed or been updated and I am still awaiting the 40,000 points.
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 2, 2016. They should receive our correspondence within 5 to 7 business days. In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated December 11, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated January 8, 2018. To protect our customer’s privacy,we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.Thank you

We responded to our customer’s concerns during our conversation on September 28, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

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Description: BANKS, CREDIT CARDS & PLANS

Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850

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