JPMorgan Chase Credit Card

We responded to our customer’s concerns in our letter dated September 19, 2017. To protect our customer’s privacy, we are not providing you with a copy of our letter. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns during our conversation on March 6, 2018. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns in our letter dated April 6, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you. Thank you.

We responded to our customer’s concerns in our letter dated October 9, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12119774, and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We responded to our customer’s concerns during our conversation on November 28, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  They sent me a letter stating that they have re-opened my $1900 dispute with the merchant. Last time when I disputed the $1900 transaction, they closed the dispute in marchant favor without giving me any appropriate reason. This was one of the reason they continuously denied that they never received the fax and documents to suuport my dispute.  Therefore, I would like to see further how they resolve this matter.  
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 30, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. I have spoken to someone from the Chase Executive Office and they were able to resolve my issue.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
chase refused to assist in helping me recover the $888.88 fraudulent charge made to my card and offered NO assistance at all
Regards,
[redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 16, 2017. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Revdex.com:
[To assist us in bringing this matter to a close, we would like to know your view on the matter.I have not received the response from Chase to be able to respond to their decision. It has typically taken a minimum of 10-14 days from the date on any correspondence for me to receive any mail from Chase. I have left several messages at the phone number provided in the last letter I received stating they are looking at my claim but have not had anyone return my call. Please keep this claim open until I receive the determination from Chase. 
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 31, 2017. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please see attached letter received from Chase once the Revdex.com was involved. The response does NOT resolve their wrong doing. They sold me on signing up for a different offering which included incentives and a waived annual fee for the first year.  The statement in the letter, "Our records indicate you changed" is incorrect. I worked with a Chase representative who was responsible and who explained to me the incentives being offered. I would have NEVER switched my business to Chase had it not been for the incentives they were selling me. A second statement, "In light of what may have happened" means that they do not know what happened. I do, there is no "may", they offered me these incentives and I fulfilled their spending requirements. Their response does not resolve this issue and simply continues the avoidance of responsibility and lack of accountability Chase has in this matter.
Regards,
[redacted]

We responded to our customer’s concerns in our letter dated March 26, 2018. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

We responded to our customer’s concerns during our conversation on August 12, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 18, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 24, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 12, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns in our letter dated October 30, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.