JPMorgan Chase Credit Card

We responded to our customer’s concerns during our conversation on November 6, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 24, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 15, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11904382, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
roblem:On the following dates 11/13/2016; 11/12/2016, 12/29/2016 & 12/29/2016; there were inquiries made to my credit. I contacted this company as soon as I received the alert letting them know that there was an issue. I was assured that they would handle the situation, meaning that these inquiries would be removed from my credit. As of 3/3/2016, these inquiries are still reflected and has negatively affected my credit worthiness. I did not at any point apply for a credit card with chase as I know better than to do business with a copy that operates the way they do, especially towards African Americans.Translate Desired Resolution / OutcomeDesired Resolution:Other (requires explanation)selectDesired Outcome:Remove all four inquiries from my account

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 7, 2017. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not seen any response from Chase. My credit Card Account was closed by a Customer Service Account Rep. I called to pay off my balance and bring my balance to zero. The Rep apologized to me and said sorry I pushed the button and closed your account. My response was I asked you to take my payment first, he then replied we can reopen your account but it will reflect on your credit score. I am very careful about my credit score. I have NOT Received any Chase statements once I changed my status to online statements . I feel Chase is unethical there are thousands of complaints about their service. Can you please attach the response you have gotten from Chase ? I don't see it from Revdex.com
Regards,
[redacted]

We responded to our customer’s concerns during our conversation on March 7, 2018. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

This e-mail is to acknowledge receipt of your correspondence from [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided verbally to the customer on April 22, 2014.
 
In...

order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID 1[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I carefully read the response from Chase bank dated Aug 29 2017.  Chase bank failed to acknowledge their error by not contacting me using the phone number provided on my fraud alert, as stated in the law.  I had a fraud alert on my account and they ignored it.  The letter provided Aug 29, 2017 confirmed that they made no effort in contacting me using the phone number provided on the fraud alert before incorrectly issuing a credit card.  A letter was sent to Chase Bank directly with a copy of the law: https://www.law.cornell.edu/uscode/text/15/1681c-1.   In short, the purpose of having the fraud alert on my account was to prevent this type of error.  I did my part, Chase Bank did not. Chase Bank failed to apologize for the error, failed to provide compensation for my lost time due to their error, and Chase bank failed to provide extended protection from this happening again. 
Regards,
[redacted]

We responded to the customer’s concerns in our letter dated September 19, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I did not receive any correspondence in December from Chase credit card about proposal to handle this case. I confirmed my address on chase credit card profile is correct. Could you help urge chase credit card department to give me a response of their investigation? Thank you so much.
Regards,
[redacted]

Please be assured extensive reviews of our customer’s concerns have been conducted.  While we understand this matter is of the utmost importance and that a specific outcome is anticipated, I am confirming this request was properly reviewed under the guidelines established by Chase and our decision remains the same.  We have previously responded to all the concerns and have done all that we can to assist in this matter.  Therefore, any future requests or correspondence about this matter, with the exception that it contains new information, will be filed with the account records.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.They refuse to explain why they denied it , since they took the time to review it now I can't claim and they will not be responsible or provide partial credit

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 1, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 25 , 2017. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

We responded to our customer’s concerns during our conversation on October 21, 2017. To protect our customer’s privacy, we are not providing you with any details of our conversation. Our customer may use their discretion in sharing our response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 22, 2017. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 17, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with yo17

We responded to the customer’s concerns in our letter dated August 25, 2017. To protect our customer’s privacy, we are not providing you with the details of our resolution. Our customer may use their discretion in sharing our response directly with you.