JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 2, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 29, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on July 21, 2015 and July 30. In order to protect consumer privacy, the consumer has been advised they have the option to share the resolution directly with you.  Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As of today 3/25/14, I am still waiting for the written response to my complaint, which was presumably sent via mail. Until then, I cannot  really comment on whether the vendor addressed the issues detailed in my complaint. I do appreciate their attention to the matter. Thanks.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Dec. 4, 2015. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 15, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 20, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 02, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I spoke to the Chase executive office last month and after I hung up with them I thought to myself, What was the point of that?? Chase basically told me they could not help with the charge back I submitted etc. I seriously was confused about why they even wanted to talk to me. I will be closing both my personal and business accounts with Chase as I do not want to deal with a bank that does not want to help me the consumer.
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Septermber 22, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 5, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 6, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The information provided by [redacted] during a call on 1/29/14 as well a letter dated 1/29/14 does not resolve this matter. Basically he told me what I had previously been told by the Chase Customer Service area. He did advise that while the Chase system shows that the account was accessed on 11/18/13 and the payment process was started it was never completed. He goes on to explain the online payment process which I am already aware of however refused to consider that this issue could have been caused by "technical issues" and/or issues with Chase's on line system. As previously mentioned we work very hard to keep our credit in good standing and for Chase to actually see that the payment process was started "but not completed" which caused the negative reporting on my credit is completely obsurd, Why would anyone start the payment process but not complete it and take a chance of this happening to them??? The fact that Chase can actually see where the payment process was started should be enough for an executive exception to be made and remove this negative information from my account and credit report as regardless what caused the payment to "not be completed" this clearly shows an effort made to make this payment and everyone knows as with all computers/electronic systems issues-complications can and do occur.  We are in the process or trying to refinance our home and consolidate some debt(which would include both accounts that I have with Chase) but with this negative information that has been reported by Chase is causing problems with this process. Again the payment was set up online prior to the date that caused the negative reporting to my credit and I am asking Chase to remove this information and have the credit report updated.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 15, 2014. They should receive our correspondence within 5 to 7 business days.  In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 19, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 1, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence from [redacted]– Case No. [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on July 24,...

2015. In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted] Sincerely, [redacted] Executive Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 The business sent me a formal letter that repeats, without any substantiation, that I'm responsible for payment for the non-delivered merchandise. The business did nothing whatsoever to investigate, and plainly accepted the nonsensical allegations of the merchant.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
When I applied for Chase Sapphire card, I was told that I will be awarded 10,000 bonus point once I spend $500 dollar in purchase.  I have spent about $390 in purchase and Chase closed my account. They claim it is because I did not authorize the verification of my social security number. Since I have already submitted my social security number when I applied the credit card, why can't Chase just use my social security number on its file. This requirement was NEVER stated in the application and is like 'half way through the ball game, Chase changed the rule of playing the game. Since I do not comply, Chase then cancel the rest of the ball game'.
By the way, I checked with several friends and none of them has been asked  to give chase the authorization of verifying the social security number. I request Chase to explain the reason why I am 'so lucky' being selected.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 8, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.