On 10/24/I purchased round trip flight tickets, flights total due to stop each way, from Justfly***The flights were on Emirates Airline from 11/16/to 12/13/At the time of the purchase I was given the option to pay about $per person to choose the seats on all four flightsSince one of the passengers has a medical issue with his legs, he has to frequently get up and walk aroundEspecially that of the flights were over 14hrsI was happy to choose my desired seatsI opted for the option and chose my desired seats, screenshot attached of the conformation emailI had chosen seats that were close to the front of the airplane and in the middle row, the row with seatsOn all flights I had chosen one isle seat and the other just right next to itThese were the best seat combination that would allow the passengers not to be interrupted by neighboring passengers getting up and also allowing them easy access to get up and walk around at their will3-days
I would give Justfly stars if I couldThey don't deserve starThis company is a HUGE SCAMI booked a flight for my study abroad program and I had to cancel it because I had to push back the datesAnyways I was suppose to get a $refundThats what the website saidWELL when I canceled the flight they ended up charging my card dollars and when I called the customer service to see what the f* they were doing they literally talked in circles and were trying to tell me that I got a $dollar refund BUT they charge $to cancel??? SeriouslyI tried to talk to the manager because that it absurd and doesn't even make senseIt is also different from the amount on the receipt they emailed me right after I canceledI was on hold for so long I just ended the call because I don't have more than an hour of my busy schedule to be put on holdAnyways, I still have a charge of $dollars on my bank account for no reasonEven if they have a canceling fee (which I was not aware of and your website does a HORRIBLE job of pointing that out) I should have $in my account $(refund)-$(canceling fee)= $which is what it shows on my receipt Justfly emailed meThe receipt literally shows I should have $put INTO my accountBUT I still have $dollars missing from my bank accountThis is ridiculous your company is a huge fraud I will never ever book any flights with your company ever again
On June 29, we purchased airline tickets from justfly*** and they assigned us the wrong travel reservation for one of the flightsWe purchased an insurance policy at the same time that would guarantee a full refund if we needed to cancel our reservationsSince they refused to give us the flight we originally requested, we cancelled our reservations with justfly***In doing so they charged us an additional $to cancel our reservations even though we purchased the insurance to cancelTherefore, we are requesting a $refund from justfly***We had notified them within minutes that they had given us the wrong departure time on one of our flightsThank you and any help you can give us will be greatly appreciatedWilliam M***
I had to cancel my flight due to health and was charged $to do soThey wouldn’t refund my money but offered a credit to my account with themI tried to book another flight recently and had to contact customer service to see how to use my creditI was informed that the credit expiredNO ONE told me it had an expiration date to begin withSo basically not only did I lose the $but also all original fundsTheir reply was I’m sorry no one told you but would you like to make another reservation ? Really !!!!! Not happy with this service
I have tried for over hours to purchase a ticket on their website for a flight this December, and everytime I find a really good deal (around $round trip) and get through the payment page, it’s never availableAt first, I thought it might be because I was taking too long to purchase, but after NUMEROUS attempts I got to the point where I had my computer auto fill out the whole page in under seconds and STILL couldn’t get the deal they were advertisingThe notification would come up saying it’s no longer avail and the new ticket price was almost double of what they offered everytimeThe ticket would later appear in the search engine again a while later saying that “two tickets left” were still availableI changed my IP address and deleted cookies to ensure that this was them sending me this information and not my computer storing itI tried calling to resolve the issue, but they kept reading from a script saying that they have no control of pricing and that it just change
After I changed the flight, they informed me that I wouldn’t be able to cancel the reservationEven though I was not notified me that changing the reservation would void cancellationAfter the change in the reservation, it added $I thought this was the new charge and agreed to the chargeThey credited my account $after an hour long phone call and them assuring me that nothing could be doneThen I needed to change the dates, so I decided to pay the $cancellation fee and was supposed to get a credit of $I was only credited $which should have covered the ticketWhen I looked up the flights, it was $with fees and everythingBut when I try to book using my travel credit, which can only be applied to flight and not used for hotel, the price of the flight is $and they want to charge me an additional $200! After I have already paid them over $800!!!! They didn't credit me the right amount so I have paid $for a flight and they are still trying to charg
I purchased a ticket through Justfly for a round trip ticket JFK to Mexico City with a layover in CancunWhen I reached the last leg of my journey home, I was refused a boarding pass by Interjet AirlinesThe reason being that my layover was not long enough, that the flight was already boarding, that I was supposed to be at the airport hours early for an international flightWhen I explained that this was a connecting flight that I had purchased the airline refused accountability saying that I had to take that up with the third party (Justfly) through whom I booked the flightThey charged me $to change my flight to the following evening, hours laterThere was no other option offered besides purchasing a new flight at full costI had to spend the night at an airport hotel, which cost $and miss work on Monday Feb 13thThis all due to a flight, with an impossible layover connectionMinutes is not an indecent amount of time for a layover, provided the airl
Yesterday I was trying to book a flight to Amsterdam, I found a good price flight on their website, but I had a question regarding the luggage allowance, so I called their costumer Services to enquire, she asked me for the flight information I am looking at, I gave here al the info she asked, so she looked it up and come back with that old stereo type lie, Sirthis flight price changed and went up $for each ticket ( $as I was booking tickets) I asked her how come I am looking at it right now and I am about to book I just wanted to know the luggage allowance, then she said that there isn't tickets available for that flight only , Told her well that is not what it said in the web site, she told me the airline just updated the flight and the update didn't go thru to the website yet, but when I finish booking it will decline my booking, then she said she is contacting the airline to see if there is another flight that have tickets available, to make short she come back and said there is another flight of course it is $more, I asked her is the $fees or not, she said no it is not feesI Told her to go ahead and book me, she did, but she made a mistake in the name and was spelled wrong, so I had to wait for supervisor to correct the name, which took forever, at this point I have been on the phone for about 1h40mins, while waiting on the supervisor, I received a text from my credit card about the transaction there was two transaction one for the airline with the amount that I initially found online and second one for JustFly for the amount of $40, when she come back to tell me that a supervisor is available to talk to me, I confronted her about being deceiving, guess what she told me that is not important now the important is to get your ticket fixed and she transferred me to the supervisor, who dealt with the mistake she made and the name was corrected, I told him about the $I was charged wrongfully and was not told that it was fees, I wouldn't make a big problem about it but the fact that she lied and deceived me in to believing that the ticket price went up instead of telling me it is fees they are charging and give me the opportunity to consent to it or not, makes me madI spent 2hon the phone to book this flight if I did it online it wouldn't take me mins and it would saved me $lesson learned
I planned a vacation trip which turned into a nightmare, my reservations were changed times and still when I made the trip it was wrongReturning home they put me in a wrong flight losing my wheelchair no customer assistance as leaving the airplaneI am handicapped with limited walking and without a wheelchair I had to get to walk to the luggage department by myself without assistance what so everI have been trying to reach Justfly but they are giving me the around-a-aroundI just do not want any handicapped person to go through what I have been throughI wrote to one of the CEO but never received a responses
worst experience, never use this site..they are doing fraud
I cancelled my ticket after discussion with representative,He told me that there will be partial refund
after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours
I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund
They charged me $for first cancellation then $for reservation change
100% fraud
Our experience is similar to others My daughter was charged a $extended cancellation fee, and was told that she could change her flight reservation within hours at no cost She tried to do that, and was charged $ Just Fly (which is difficult to reach, and you will be on hold forever) advised that their fee is THEIR fee, and the airline cancellation fee is extra Also, after changing her reservation and being charged, it was changed at all Their customer service person continually interrupted, but did finally agree to simply cancel the flight and to charge only the $ I am skeptical that this will be honored, so will contact my bank immediately to challenge any charge over that amount Avoid this vendor if less expensive travel is your goal
I purchased a ticket in April To go to HaitiAnd get sick I have to get a procedure done My doctor told me because of that kind procedure l Won't be to travelSo my doctor gave me note and explain why I am unable to travelJustfly refused to reimburse the moneyThey have me pay An extra $ to cancel the they told me they going to give me a credit Towaard the ticketI purchased for $ Now when I try to use the creditThey told me I have to pay another$ differential becauseThe regional ticket cost me $I told them no they have tickets on their website way less than the $550.00they tried to charge meThey told me those tickets only good for the new bookingI can't use my credit toward those ticketsThey said if I can not pay the differentI am going to loose the money They consider the doctor note was ligitedThey want me to tell them what is the reason why the doctor will not let me flyWhen the doctor ote said any questions call
I purchased airline tickets in August for a June 14, departure*** airlines moved up departure time by hours and allowing passengers to change dates+/- daysI called TA but because I purchased my tickets from Justfly.com, they couldn't change my reservationsAfter calls from Justfly with a minimun of minutes wait to get a customer representative and with pleading I was told each time that they couldn't help me because it is considered a small change, short of minute according to their policy to change itAccording to them their policy is different than airline policy even though from original conversations they told me that their policy is the same as airlines policy
I was guaranteed a refund on October 13th via email communication and never recieved itI called to inquire today and not one customer service representative can find my reservation even though I have provided screenshots of all of my confirmation emails
This is the most fly by night outfit I've ever dealt with, no pun intendedApparently there is no supervisor, nor is there anybody on staff that speaks English as a first languageIn attempting to correct an error on their part on the spelling of a surname (their fault) they advised I should cancel the reservation and make a second oneWhich I didI was issued another booking reference numberThe next day there were two charges to my credit card bill, as well as a charge for seating assignmentA couple days later I referenced my credit card again and both charges had been removedThe seating assignment fee was still assignedI checked the website and when I entered the latest reference number it indicated that it was invalidSo I checked the first reference number and it had been cancelledBelieving that the reservation had been cancelled, I called to ask for the seat booking fee to be refunded and told them "DO NOT ADD ANY FEES TO MY CREDIT CARDI'VE BOOKED AGAIN." I think I repeated four times not to charge anything to my cardSure enough, the seating fee was refunded but they put the cost of the flight back on my credit cardApparently there is no satisfactory resolution to this issue apart from charging a cancellation feeI'm beyond angryThere is apparently no supervisor on hand with a good grasp of English with which to discuss problemsI will leave it to my credit card company to resolve but I wouldn't recommend this business to anybody
We purchased international business class airfares on *** Airlines from ***The record locator is ***They were discounted, but changeable fares, for which we paid a total of $10,We flew the outbound flights, but a week before we were scheduled to return home, we received news that my father was dying and needed to return to the US immediatelyWe called *** Airlines and were informed that only the booking agent, ***, could change and reissue the tickets to return earlierThey confirmed that the tickets were eligible for changes and that seats were available on the earlier flights we neededWe called ***, who told us they "could not obtain a fare" to change the tickets and therefore could do nothing to help usThey directed us back to *** Airlines for assistanceEach time we spoke to *** airlines (times in total), they insisted that Justfly MUST, reissue the tickets and that if the computer wasn't quoting a fare, that Justfly
I typed in ear for newark airport because I had a psychotic episode in New York and can't go into new york anymore without having an episodeSo I was very excited about buying the ticket and someone I was talking to online wanted to see the screen shot so I was in a hurry to pay for itSo I bought it only thinking the newark airport was there as an optionIt turns out it was an airport in new yorkSo I explained to them I have been diagnosed with a serious mental condition and going to new york wouldn't be good for me i'm currently taking medicationEspecially with me going to a country where I don't speak the language and can't get treatment for I don't have insurance in itAnd they were very rude and caring and refused to refund the money
Had a plane ticket for August 9thI ended up in the hospital at 5:am before the 12:departure of my justfly plane ticketCalled them and they told me to just wait and they would call American Airlines and see what their policy isThirty minutes before the plane was to take off, I called and let them know that I was leaving the hospital and was not going to make it on time to fly out and asked if I could go on the next flightThey said they were just waiting for A.Ato call backAt this time I could have made it to the airport and hopped on another flightI waited only to call them back at about 5pmThey said they talked with American and that there was nothing they could doI called American and they said they record the phone calls and NEVER received any calls from justfly.com and that since I paid them, that they had control of the ticket and to ask justfly for a refundCalled justfly back and got hung up on twice, finally mins later got to a supervisor that said th
I used Julyfly*** booked three air tickets as stated in first page on May 27, at 10:40pm (justfly booking: ***)I realized there was an error made by me in the bookingI contacted the airline to make correction, the airline said they cannot because there was user agreement with justfly which he cannot seeHe suggested me to call justfly to make any changesOn May 28, at 8:48pm, I booked another set of tickets: (justfly*** booking ***) with all correct informationAfter that, I called the justfly(***) at 8:50pm on May 2016, and asked them to cancel the first booking which was: ***A male answered the callAfter I expressed to him, that I want to keep the tickets of ***, and cancel ***He told me it would cost me $each for three passengers to cancel ***, which would be $I was on the phone waiting him check with all rules and possible ways, and at the end, he said there was nothing he can do
I booked two tickets with Justfl***Their web form removed a space between two middle names on one of the ticketsThey wouldnt reissue or cancel without charging me moreComplete scamI have a screen shot of the form showing the middle names were correctly typed
On 10/24/I purchased round trip flight tickets, flights total due to stop each way, from Justfly***The flights were on Emirates Airline from 11/16/to 12/13/At the time of the purchase I was given the option to pay about $per person to choose the seats on all four flightsSince one of the passengers has a medical issue with his legs, he has to frequently get up and walk aroundEspecially that of the flights were over 14hrsI was happy to choose my desired seatsI opted for the option and chose my desired seats, screenshot attached of the conformation emailI had chosen seats that were close to the front of the airplane and in the middle row, the row with seatsOn all flights I had chosen one isle seat and the other just right next to itThese were the best seat combination that would allow the passengers not to be interrupted by neighboring passengers getting up and also allowing them easy access to get up and walk around at their will3-days
I would give Justfly stars if I couldThey don't deserve starThis company is a HUGE SCAMI booked a flight for my study abroad program and I had to cancel it because I had to push back the datesAnyways I was suppose to get a $refundThats what the website saidWELL when I canceled the flight they ended up charging my card dollars and when I called the customer service to see what the f
* they were doing they literally talked in circles and were trying to tell me that I got a $dollar refund BUT they charge $to cancel??? SeriouslyI tried to talk to the manager because that it absurd and doesn't even make senseIt is also different from the amount on the receipt they emailed me right after I canceledI was on hold for so long I just ended the call because I don't have more than an hour of my busy schedule to be put on holdAnyways, I still have a charge of $dollars on my bank account for no reasonEven if they have a canceling fee (which I was not aware of and your website does a HORRIBLE job of pointing that out) I should have $in my account $(refund)-$(canceling fee)= $which is what it shows on my receipt Justfly emailed meThe receipt literally shows I should have $put INTO my accountBUT I still have $dollars missing from my bank accountThis is ridiculous your company is a huge fraud I will never ever book any flights with your company ever again
On June 29, we purchased airline tickets from justfly*** and they assigned us the wrong travel reservation for one of the flightsWe purchased an insurance policy at the same time that would guarantee a full refund if we needed to cancel our reservationsSince they refused to give us the flight we originally requested, we cancelled our reservations with justfly***In doing so they charged us an additional $to cancel our reservations even though we purchased the insurance to cancelTherefore, we are requesting a $refund from justfly***We had notified them within minutes that they had given us the wrong departure time on one of our flightsThank you and any help you can give us will be greatly appreciatedWilliam M***
I had to cancel my flight due to health and was charged $to do soThey wouldn’t refund my money but offered a credit to my account with themI tried to book another flight recently and had to contact customer service to see how to use my creditI was informed that the credit expiredNO ONE told me it had an expiration date to begin withSo basically not only did I lose the $but also all original fundsTheir reply was I’m sorry no one told you but would you like to make another reservation ? Really !!!!! Not happy with this service
I have tried for over hours to purchase a ticket on their website for a flight this December, and everytime I find a really good deal (around $round trip) and get through the payment page, it’s never availableAt first, I thought it might be because I was taking too long to purchase, but after NUMEROUS attempts I got to the point where I had my computer auto fill out the whole page in under seconds and STILL couldn’t get the deal they were advertisingThe notification would come up saying it’s no longer avail and the new ticket price was almost double of what they offered everytimeThe ticket would later appear in the search engine again a while later saying that “two tickets left” were still availableI changed my IP address and deleted cookies to ensure that this was them sending me this information and not my computer storing itI tried calling to resolve the issue, but they kept reading from a script saying that they have no control of pricing and that it just change
After I changed the flight, they informed me that I wouldn’t be able to cancel the reservationEven though I was not notified me that changing the reservation would void cancellationAfter the change in the reservation, it added $I thought this was the new charge and agreed to the chargeThey credited my account $after an hour long phone call and them assuring me that nothing could be doneThen I needed to change the dates, so I decided to pay the $cancellation fee and was supposed to get a credit of $I was only credited $which should have covered the ticketWhen I looked up the flights, it was $with fees and everythingBut when I try to book using my travel credit, which can only be applied to flight and not used for hotel, the price of the flight is $and they want to charge me an additional $200! After I have already paid them over $800!!!! They didn't credit me the right amount so I have paid $for a flight and they are still trying to charg
I purchased a ticket through Justfly for a round trip ticket JFK to Mexico City with a layover in CancunWhen I reached the last leg of my journey home, I was refused a boarding pass by Interjet AirlinesThe reason being that my layover was not long enough, that the flight was already boarding, that I was supposed to be at the airport hours early for an international flightWhen I explained that this was a connecting flight that I had purchased the airline refused accountability saying that I had to take that up with the third party (Justfly) through whom I booked the flightThey charged me $to change my flight to the following evening, hours laterThere was no other option offered besides purchasing a new flight at full costI had to spend the night at an airport hotel, which cost $and miss work on Monday Feb 13thThis all due to a flight, with an impossible layover connectionMinutes is not an indecent amount of time for a layover, provided the airl
Yesterday I was trying to book a flight to Amsterdam, I found a good price flight on their website, but I had a question regarding the luggage allowance, so I called their costumer Services to enquire, she asked me for the flight information I am looking at, I gave here al the info she asked, so she looked it up and come back with that old stereo type lie, Sirthis flight price changed and went up $for each ticket ( $as I was booking tickets) I asked her how come I am looking at it right now and I am about to book I just wanted to know the luggage allowance, then she said that there isn't tickets available for that flight only , Told her well that is not what it said in the web site, she told me the airline just updated the flight and the update didn't go thru to the website yet, but when I finish booking it will decline my booking, then she said she is contacting the airline to see if there is another flight that have tickets available, to make short she come back and said there is another flight of course it is $more, I asked her is the $fees or not, she said no it is not feesI Told her to go ahead and book me, she did, but she made a mistake in the name and was spelled wrong, so I had to wait for supervisor to correct the name, which took forever, at this point I have been on the phone for about 1h40mins, while waiting on the supervisor, I received a text from my credit card about the transaction there was two transaction one for the airline with the amount that I initially found online and second one for JustFly for the amount of $40, when she come back to tell me that a supervisor is available to talk to me, I confronted her about being deceiving, guess what she told me that is not important now the important is to get your ticket fixed and she transferred me to the supervisor, who dealt with the mistake she made and the name was corrected, I told him about the $I was charged wrongfully and was not told that it was fees, I wouldn't make a big problem about it but the fact that she lied and deceived me in to believing that the ticket price went up instead of telling me it is fees they are charging and give me the opportunity to consent to it or not, makes me madI spent 2hon the phone to book this flight if I did it online it wouldn't take me mins and it would saved me $lesson learned
I planned a vacation trip which turned into a nightmare, my reservations were changed times and still when I made the trip it was wrongReturning home they put me in a wrong flight losing my wheelchair no customer assistance as leaving the airplaneI am handicapped with limited walking and without a wheelchair I had to get to walk to the luggage department by myself without assistance what so everI have been trying to reach Justfly but they are giving me the around-a-aroundI just do not want any handicapped person to go through what I have been throughI wrote to one of the CEO but never received a responses
worst experience, never use this site..they are doing fraud
I cancelled my ticket after discussion with representative,He told me that there will be partial refund
after cancellation they said tickets are non refundable and I should go with reservation change, and I will get the confirmation within hours
I called them again after hours then they said tickets are not available and I should wait for months or cancelled again without refund
They charged me $for first cancellation then $for reservation change
100% fraud
Our experience is similar to others My daughter was charged a $extended cancellation fee, and was told that she could change her flight reservation within hours at no cost She tried to do that, and was charged $ Just Fly (which is difficult to reach, and you will be on hold forever) advised that their fee is THEIR fee, and the airline cancellation fee is extra Also, after changing her reservation and being charged, it was changed at all Their customer service person continually interrupted, but did finally agree to simply cancel the flight and to charge only the $ I am skeptical that this will be honored, so will contact my bank immediately to challenge any charge over that amount Avoid this vendor if less expensive travel is your goal
I purchased a ticket in April To go to HaitiAnd get sick I have to get a procedure done My doctor told me because of that kind procedure l Won't be to travelSo my doctor gave me note and explain why I am unable to travelJustfly refused to reimburse the moneyThey have me pay An extra $ to cancel the they told me they going to give me a credit Towaard the ticketI purchased for $ Now when I try to use the creditThey told me I have to pay another$ differential becauseThe regional ticket cost me $I told them no they have tickets on their website way less than the $550.00they tried to charge meThey told me those tickets only good for the new bookingI can't use my credit toward those ticketsThey said if I can not pay the differentI am going to loose the money They consider the doctor note was ligitedThey want me to tell them what is the reason why the doctor will not let me flyWhen the doctor ote said any questions call
I purchased airline tickets in August for a June 14, departure*** airlines moved up departure time by hours and allowing passengers to change dates+/- daysI called TA but because I purchased my tickets from Justfly.com, they couldn't change my reservationsAfter calls from Justfly with a minimun of minutes wait to get a customer representative and with pleading I was told each time that they couldn't help me because it is considered a small change, short of minute according to their policy to change itAccording to them their policy is different than airline policy even though from original conversations they told me that their policy is the same as airlines policy
I was guaranteed a refund on October 13th via email communication and never recieved itI called to inquire today and not one customer service representative can find my reservation even though I have provided screenshots of all of my confirmation emails
This is the most fly by night outfit I've ever dealt with, no pun intendedApparently there is no supervisor, nor is there anybody on staff that speaks English as a first languageIn attempting to correct an error on their part on the spelling of a surname (their fault) they advised I should cancel the reservation and make a second oneWhich I didI was issued another booking reference numberThe next day there were two charges to my credit card bill, as well as a charge for seating assignmentA couple days later I referenced my credit card again and both charges had been removedThe seating assignment fee was still assignedI checked the website and when I entered the latest reference number it indicated that it was invalidSo I checked the first reference number and it had been cancelledBelieving that the reservation had been cancelled, I called to ask for the seat booking fee to be refunded and told them "DO NOT ADD ANY FEES TO MY CREDIT CARDI'VE BOOKED AGAIN." I think I repeated four times not to charge anything to my cardSure enough, the seating fee was refunded but they put the cost of the flight back on my credit cardApparently there is no satisfactory resolution to this issue apart from charging a cancellation feeI'm beyond angryThere is apparently no supervisor on hand with a good grasp of English with which to discuss problemsI will leave it to my credit card company to resolve but I wouldn't recommend this business to anybody
We purchased international business class airfares on *** Airlines from ***The record locator is ***They were discounted, but changeable fares, for which we paid a total of $10,We flew the outbound flights, but a week before we were scheduled to return home, we received news that my father was dying and needed to return to the US immediatelyWe called *** Airlines and were informed that only the booking agent, ***, could change and reissue the tickets to return earlierThey confirmed that the tickets were eligible for changes and that seats were available on the earlier flights we neededWe called ***, who told us they "could not obtain a fare" to change the tickets and therefore could do nothing to help usThey directed us back to *** Airlines for assistanceEach time we spoke to *** airlines (times in total), they insisted that Justfly MUST, reissue the tickets and that if the computer wasn't quoting a fare, that Justfly
I typed in ear for newark airport because I had a psychotic episode in New York and can't go into new york anymore without having an episodeSo I was very excited about buying the ticket and someone I was talking to online wanted to see the screen shot so I was in a hurry to pay for itSo I bought it only thinking the newark airport was there as an optionIt turns out it was an airport in new yorkSo I explained to them I have been diagnosed with a serious mental condition and going to new york wouldn't be good for me i'm currently taking medicationEspecially with me going to a country where I don't speak the language and can't get treatment for I don't have insurance in itAnd they were very rude and caring and refused to refund the money
Had a plane ticket for August 9thI ended up in the hospital at 5:am before the 12:departure of my justfly plane ticketCalled them and they told me to just wait and they would call American Airlines and see what their policy isThirty minutes before the plane was to take off, I called and let them know that I was leaving the hospital and was not going to make it on time to fly out and asked if I could go on the next flightThey said they were just waiting for A.Ato call backAt this time I could have made it to the airport and hopped on another flightI waited only to call them back at about 5pmThey said they talked with American and that there was nothing they could doI called American and they said they record the phone calls and NEVER received any calls from justfly.com and that since I paid them, that they had control of the ticket and to ask justfly for a refundCalled justfly back and got hung up on twice, finally mins later got to a supervisor that said th
I used Julyfly*** booked three air tickets as stated in first page on May 27, at 10:40pm (justfly booking: ***)I realized there was an error made by me in the bookingI contacted the airline to make correction, the airline said they cannot because there was user agreement with justfly which he cannot seeHe suggested me to call justfly to make any changesOn May 28, at 8:48pm, I booked another set of tickets: (justfly*** booking ***) with all correct informationAfter that, I called the justfly(***) at 8:50pm on May 2016, and asked them to cancel the first booking which was: ***A male answered the callAfter I expressed to him, that I want to keep the tickets of ***, and cancel ***He told me it would cost me $each for three passengers to cancel ***, which would be $I was on the phone waiting him check with all rules and possible ways, and at the end, he said there was nothing he can do
I booked two tickets with Justfl***Their web form removed a space between two middle names on one of the ticketsThey wouldnt reissue or cancel without charging me moreComplete scamI have a screen shot of the form showing the middle names were correctly typed